Show Notes:

In this episode of Process Server Daily, host Mighty Mike Reid interviews Gary Clayton, owner of OnTime Process Services in Oregon. Gary shares intense real-world experiences—including being held at gunpoint during a serve—along with lessons on safety, professionalism, customer service, and growing a reputation-driven process serving business. This episode is packed with hard-earned insight for both new and seasoned servers.

00:00 — Introduction / show opener
01:40 — Meet Gary Clayton & how he got started
04:20 — Why process serving beat his previous career
07:10 — Worst experience: held at gunpoint during a serve
12:30 — Safety, preparation, and working with dispatch
17:20 — Greatest experience: serving good news (inheritance case)
20:30 — Growing a reputation-based business
23:40 — Skip tracing tactics (court records, DMV, tools)
26:40 — Defense mindset & staying professional
28:10 — Final advice for struggling servers / how to connect