Show Notes:

In this episode of Process Server Daily, host Mighty Mike Reid interviews Joseph Jones, a Southern California investigator and social-media/cyber investigation specialist from a multi-generation PI company. Joseph shares a high-risk surveillance story, explains why cross-training and documentation matter, breaks down a standout insurance-fraud cyber case, and talks growth tactics—from pricing to advanced social media evidence work and jury consulting.

00:00 — Introduction / show opener
00:34 — Meet Joseph Jones + background in the family PI business
02:10 — How he got started (field + office experience)
05:10 — Worst experience: surveillance case + machete incident (team safety)
07:10 — Field lessons: vigilance, notes, plates, activity tracking
09:10 — Cross-training staff (office ↔ field) for better outcomes
11:30 — Business growth: raising rates, overhead, and “know your value”
13:30 — Biggest case story: cyber investigation on insurance fraud (restaurant vs strip club)
16:30 — What he’s building now: deep social media investigations + forensic preservation
19:10 — Jury consulting: researching jurors + monitoring during trial
22:00 — Favorite skip-trace tactic: last-ditch direct call to negotiate acceptance
24:20 — Defense mindset: de-escalation first (words > weapons)
27:10 — Rebuilding from scratch: networking + proving value fast
30:20 — Final advice + how to connect (LinkedIn) / closing outro