Show Notes:

In this episode of Process Server Daily, host Mighty Mike Reid interviews Texas private investigator and former police officer Ken Ringo. Ken shares stories from his years of serving papers, working as a firefighter and medic, and receiving FBI active-shooter training. He opens up about his worst day in the field — involving an aggressive subject, impersonation of a police officer, and a close encounter with a firearm — as well as one of his best experiences helping deputies recover a missing child. Ken also discusses safety tactics, skip-tracing strategies, the importance of body armor, favorite tools of the trade, and practical business advice for new process servers. This episode is full of insights on professionalism, preparedness, marketing, and resilience in the process serving industry.

TIMESTAMPED OUTLINE

00:00 Introduction to Process Server Daily
00:42 Introducing Guest: Ken Ringo
02:15 From Police Officer & Firefighter to Private Investigator
03:42 FBI Active Shooter Training
04:25 Working With His Wife in the Business
05:18 Worst Field Experience: Hostile Serve & Impersonated Officer
09:58 Texas Laws: Brandishing, Deadly Conduct & Field Realities
11:10 Best Field Experience: Helping Recover a Missing Child
14:45 Lessons From the Field & Reputation as a Process Server
16:12 Website Building, Branding & Mobile Optimization
18:31 Internet Real Estate: Why Process Servers Need Modern Tools
20:05 Recommended Apps & Skip Tracing Tools
22:12 Defense Tools, Body Armor & Body Cams
24:20 Firearms Setup: Why Ken Carries a Ruger SR40
26:04 Studying Local Laws to Protect Your Service
27:40 Best Advice Ever Received: “Give Them a Reason to Want You”
29:05 Starting Over With $100: How Ken Built His Business
31:10 Parting Advice: Don’t Give Up, Stay Safe & Build Relationships
32:40 How to Connect With Ken Ringo