Show Notes:

In this episode of the Mighty Process Server podcast, Mighty Mike Reed interviews Ohio veteran server Jeff Cremean, who shares lessons from 25+ years in the field. Jeff recounts his worst experience—when four angry family members stormed his office after a newbie server scared their grandmother—and the powerful lesson it taught about prudence and professionalism. He also highlights one of his best wins: serving a wealthy dodger who finally shook his hand and said, “You got me.”

From tracking a notorious neo-Nazi to leveraging nosy neighbors for skip tracing, Jeff breaks down the real tools that matter—common sense, communication, and staying humble. This episode is loaded with practical wisdom for servers at any level.

TIMESTAMPED OUTLINE

00:00 The serve that ended with a handshake
00:28 Process Server Daily intro
01:10 Meet Jeff Cremeens – 25+ years in the field
03:20 From law-firm mailroom to business owner
06:40 Jeff’s worst experience: angry grandkids at the office
11:20 Prudence at the door & not scaring defendants
14:30 Best win: outplaying a wealthy dodger
18:05 Serving a notorious neo-Nazi – toughest case of Jeff’s career
22:50 Favorite skip trace tactics (nosy neighbors, parks & more)
25:40 Safety, self-defense & why common sense beats weapons
27:30 Best advice, mentors & starting over with just $100