Ep 0 - Becoming Mighty Mike | Mighty Process Server

Full Transcript
0:04Mighty Mike:Welcome to the mighty process server podcast. Where the stakes are high and the stories are real. Do you have what it takes? On this podcast, you will hear from the process servers on the front line serving American justice one door at a time. Buckle in and turn it up. Cause it's time to rol.

0:41Becoming Mighty Mike:Ever since I was a little kid riding in that pickup with my dad and we were going to these different job sites. He was an electrician, I saw. He would go and wheel and deal and he would put pressure and use leverage and do different things in business, build relationships with people. He would fight with people. Like he was kind of a tough, rough and tumble type of businessman. But I remember from a very young age working, I remember rolling these big old spools of wire and I, and I just kind of caught the bug early on that, you know, you create things with your hands and you become successful as a young man by using your hands, using your knowledge, right? Learning a trade. And my dad taught me that from a very young age. And later on when I lived with my mother, what I did was I started selling M80s. I found this huge barrel of M80s. There's a like fire. It's basically like mini dynamite. It's not firecrackers. They're actual, considered actual explosives. And I was selling these in middle school for $5 each. I think I got them from my stepdad at some, in some garage somewhere or something. And I started selling them and people just ate them up like. And I just had pockets full of cash at such a young age. And I was like this, once you've, once you've been there, you can no longer be okay with a minimum wage. Back then I think it was paying like 650 an hour or something like that. There's no way you can be okay with that, right? So, so as an early entrepreneur, I knew I was an entrepreneur. And then when I started meeting different people, they had multiple different ventures that they had going on and they would make passive income. And I met, had a couple friends that we started a couple of businesses with when I was in high school. Just after high school, we all had a band together. I played the bass, my friend played the guitar, his bro played the drums. And then, you know, we had multiple people come in and out of the band as usual. And we actually started a, a courier company where we would deliver stuff. I actually got the idea because I was working for a place, a truck stop called Petro and I was changing tires and doing the lube jobs on these diesel trucks. And one of the managers said, hey, go, go. You know, we need somebody to go get these parts. So they were willing to spend a couple hundred bucks to have somebody just go drive and pick up start. And so we started a career company based on that and that went okay. But we all, we didn't, we weren't making enough to actually pay our bills, you know, as, as many, as little bills as we had at that time. Right. I did have two kids at the time, living the bachelor life, having my mom help me when I was eight. By the time I was 18 years old, I had two kids already. So yeah, I got started early, you know. But I guess the thing I want to convey to you is from a very young age I was a businessman. I knew I wanted to make money. I knew, I mean, we eventually at one point had a carpet cleaning company and I knew nothing about cleaning carpets. The machine got 90% of the way there. We had a couple places where I think we did a one day, me and my buddy Mike Cooney, we did a one day like training or something like that. I just remember sitting somewhere and learning about carpet cleaning and it was the boring, most boring business in the world. But that type of business actually has, there's a need, you know, we'd make fifty to a hundred dollars to do a couple rooms in a house, you know, and we would be done in a couple hours. So. But again, there wasn't enough money there to actually support a business. So then later on I became a salesman. I learned, I got a job with Mike, same, same friend. We got, I got a job with a company called Portraits International. And what they did is we were literally traveling salesmen. We would literally go, go to places and sell antique portraits. And so we were those guys dressed in suits behind a table with old looking pictures. And I, I, Mike and I, we started out there and we kind of cut our teeth in, in sales. This is how we got, I got started in, in, in my young life and I'm going to get into some of the process serving stuff here in a sec. But I just want foundation for who I am and why my journey has kind of developed the way that it has. And that's the whole point of episode zero in a podcast, right? So, so becoming a salesman, I essentially learned to become a salesman there. I learned what not to do. We booked thousands of appointments with people over the course of a couple months and we broke all the company sales records. And it was a huge company. They had a, they had a couple hundred salespeople that traveled all over California, Nevada, Nevada and the surrounding areas. And every month, they would have us come in and do training. We only did training one time. After that, they told us, stay out in the field if you could. You don't need to come back for training. You guys got it figured out. And so I sold much more than Mike, but he did a pretty good job. For somebody who was kind of like an introvert, he did a pretty good job. And so we did that for a while. To be honest, I got tired of traveling around, like, we were never at home. We were always in a hotel. Always in a hotel, Always talking to people you don't know. And I had kids. And so a part of me was. A big part of me was just pulling me, you know, I need to be home more regular. And so I got a job. I had a friend, Mike, and I had a friend named boo pender. And he got us. He used to party with them and. And stuff. And he got me a job with this company called idler technologies. And then that's where I stayed for about five years. And honestly, all of the jobs that I had before idle air, I hated. I got fired from. I got fired from petro. I got fired. Not that I didn't do a good job. I just couldn't deal with management being ignorant. And as an emt, I ended up going to California for a woman. My ex wife brought me there, and she wanted to start a life over there. So I actually uprooted everything from new mexico, Moved to California for this woman we have. We had three beautiful children. And I went to nursing school. And while I was in nursing school for a couple of years, I was delivering prescriptions on the side for some side cash and doing firefighting right during the summers. And I ran into a situation where our relationship failed. And she served me divorce papers. She had me serve divorce papers. And the guy that served me told me that he got paid $50 to deliver the serve. I thought, man, I'm delivering 30 prescriptions a day, and I'm getting like six bucks an hour. That's crazy. And I can do it in, like, two hours. And so I remember thinking that. And I thought, man, I could serve papers. Like, what's so hard about it? And I literally went so fast and got registered the next day in the wrong county. I got registered in the county where I was living. They said, you need to get registered in the. In a. In the county that you're working in. In California, you get registered, not licensed, and you don't have to have any kind of training really. So I went and got registered in the correct county because I was right on the county line there between Butte county and Tehama county in Northern California. And so once, once I got that going, you tell my story many different times all over inside the show. But essentially I met a woman and started with this affiliate who helped me get started. I helped her. Her go from 30 clients to I think about 150 different attorney clients. When we did the numbers, I helped her raise her rates about 10, about $10 a serve over the course of a few years. And then she passed away. And when she passed away, all of her attorney clients started using me. And I took that company of about 150cl. Well over, well over 300 customers. So I'm going to get into that here in a little bit. But I just want to point out a couple of things about my story so far. I didn't have a mentor. I didn't have anybody throughout that whole process. I was just, I was a scrapper man. I was just trying to figure things out. Like whatever I had to do to figure it out, I was going to do, right? Like selling him 80s I just found the big barrel inside of one of our farmhouses out there in the, in the cuts. And I took them to school and started selling, right. I didn't have a mentor, I didn't have somebody to help me. No direction. And so because of that, I went from one thing to the other. What I should have done instead of going to idle Air. I mean, it is what it is, should have, would have, could have, right? But instead of going to Idle Air, I could have potentially gotten another sales job doing something else in sales, right? Because sales was the way that I was able to control my, my income. As a salesman, you literally have no limit to the income that you can earn, assuming that you have good skills and people skills. So the other thing too is like I'm a results driven person. Like I like to, I like to see the result at the end. I don't want to have the idea that I'm getting paid hourly and I have these lists of tasks to do and like, you know, I'm feeling like a slave or like somebody's hovering over me, telling me what to do, right? I'm very, I'm very results driven. I want to get something done and as fast as possible find out the most efficient way to do it and then present that to the customer and have them be happy. So now it's a win win. I'M saving time. I'm getting, getting the results that they're looking for. And this is why entrepreneurship is best for me. So you might be thinking, but why process serving, Mike? You could do any of these different services. The thing is, is I found a model in life you want to look at. You want to create frameworks for your life. And I found a model. I found a model that worked. What was it? Delivering prescriptions. I knew that in Chico, California. I knew that I could deliver. I could get all over Chico and about in about 15 minutes from any side of town. And I thought to myself, if I'm delivering 30 prescriptions right now for people who want what I'm delivering, surely I could deliver 10 serves in two hours, three hours, right? If that's 50 bucks each, then now I just need to see, is there that many? So I remember when I first started serving, I remember thinking, like, how many people are getting served in this town per day? Can't be more than like, five or ten. I had no idea. It ended up being like hundreds per day, maybe thousands per day that I didn't even know about. Right. I wanted to start this podcast because I want to help new process servers get more clients and save time using the tips, tools, and tactics that I learned over the last 10 years building a successful legal support firm. I know that I can help process servers that actually put in the time to listen, to implement the things that I'm talking about. And I think that you could do it too. Honestly, if you're listening to this and you're like, man, I'm serving right now, or I want to be a process server on my website. I have a ton of different resources for new process servers that are just getting started. It's all free. You know, there's a couple different paid things on there, but there are things that you can implement later if you're just getting started. I started my process serving company in 2013. I was actually asked to speak at a Calspro conference. That's a local association. I was asked to speak about marketing. Everyone pretty much knew because I would do Facebook lives every single day. I don't do that anymore, which is kind of interesting. But I just. I knew what worked. And so as I was doing this, people were asking me, how do you do it? What do you do? What's a funnel? What's a Facebook ad? Like, how are you doing these things that aren't. Aren't they a scam? Like, back when nobody trusts Facebook at all still? People don't, but A lot of people just don't understand marketing, right? And so they were like, how do you, how do you build your website? So when I would be serving at night, in the morning, I'd be learning about marketing so that I could grow my company. And so I learned how to build websites. I learned how to set up marketing funnels, right? I became a click Funnels, Certified Expert, formstack, Certified expert, all this, all these different tools that I was using. I collaborated with the owners of the companies, paid for, you know, tens of thousands of dollars for their Mastermind programs and learn, you know, different things I could learn so that I could become an expert marketer. And So I launched mightywebsitebuilder.com specifically to build websites for process servers. So you might think, well, Mike, these are your competitors. No, these were my friends, like Calspro and these different associations, they're some of the coolest people. And it's a network that you have to actually network with in the process serving world. Probably in any, in any industry, but definitely in process serving, you have to network with other process servers because they're going to tell you what's going on. Also, the laws are always changing. Courthouses are changing their rules and what they do. As far as technology goes, you have to be on the cutting edge of this stuff. So after I launched Mighty Website Builder, I built a few different websites for different people. I learned a lot about myself and what I wanted to do, what I didn't want to do. I actually had one person, I built his website for him and he came back to me. He goes, mike, I think I want to cancel. And mind you, there was a bunch of. I spent a lot of time helping him out and I thought, man, is this for me? And so I thought, you know what? No, I'm not gonna let, I'm not gonna give him a refund because he asked me to do like 10 different things. Like a bunch of things. Like, I kept coming back, making it exactly what he wanted. He was excited. I had him on Zoom too. So I had it all recorded. And then he came back and he goes, mike, if I'm being honest with you, I. I don't have enough money to pay my rent. Like, that's why I need a refund. And I think back then I was only. I was charging about a thousand dollars to build a website. Early on. We've, we've, we've developed a lot of automation and systems that have actually made it a lot cheaper now. But at that time, yeah, it was all Me, it was a thousand dollars, and I probably spent, I don't know, 50 hours on this website. So I was like, absolutely not. I said, you. It said, go borrow some money, use a credit card, do what you have to do. Your website is done. It's launched. And so. And at the time, remember, I was. I was traveling around at these different conferences. After kalespro, I was like, this is fun. So I started traveling around conferences and speaking about marketing and, I mean, Texas alone, I went there one time at 11 people sign up $11,000 in one day. It was like, whoa, this is real. This is a real business. So it became Mighty Website Builder became a second business for me, like a real viable business. One of the problems that I ran into is that people would sign up because they believed in it, right? They'll just listen to me. They signed up at the conference. Then I couldn't get a hold of them. I'm like, they already gave me their money, and I can't get a hold of them because they're busy serving or whatever. And this one woman, I can never get a hold of her. And she never asked for a refund or anything like that. And then this. This first guy I told you about, he went on social media and he said. He said, yeah, I asked Mike for a refund. He wouldn't give me one. He's a scammer. Blah, blah, blah. I went on and on. He was so upset. And I said, do what you got to do, man. And this is a lesson I learned. You know, nowadays, I will give people a refund in a heartbeat. You know, just cross them out of my life. You know, I have no problem with refunds now, but back when I was starting, it was like, you know, dude, I've been working on this, and I just felt like he was burning me, you know. And so he went on and said this. Well, this other person who I hadn't been able to get a hold of, saw that post and said, yeah, he's supposed to build mine too. But I haven't talked to him, and he hasn't reached out to me or I haven't, you know, he has not answered my calls or something like that. And the fact that there were two people that mentioned it, I think it just became like a wildfire inside of. Inside of one of my groups, the group I created, the Mighty Process Server Group. And there's a bunch of people who I thought were friends just kind of went crazy and say, oh, I. I kind of wondered if he was a scammer. And this kind of stuff. And I only tell you this story because I want you to know the ups and the downs that I've been through and getting to know me a little bit, right? And so I. I realized I was like, whoa, this online thing can. Can sting. You know, I'm not scamming people. I'm like, what the heck's going on? So, of course, I went in and I. I said my comment. I'm like, I'm surprised that none of you reached, you know, some of these people. I'm surprised you didn't reach out to me if you guys thought these things or if you weren't sure. And there was probably a handful, maybe 12 out of the 2, 000 people in the group that were saying some negative things. And so, of course, I just removed them from my group. That's what you can do when you have your own community. And what happened from that is a. They started their own group. I think it's called Chatterbox or whatever. And I let them grow their group inside my group. It was the biggest mistake I could have made because multiple groups, and I'm not kidding you, I searched for process serving group. There was only one when I started in California by Tony Klein, and it's still there. Process Server Institute in California. And he has a little training program he does up there. I call it little because there's only a couple hundred people in the group. But, you know, he's. He's definitely a force to be reckoned with. He's a very smart guy. Tony Klein, he's up in Northern California, so. But there were no other groups, just his and mine. And I had a couple thousand because I had been promoting it, I had been doing the podcast. And now if you look, I'm not kidding, I looked the other day, there's probably 20 groups. Every association has its own group, including Texas, right? Every. You name it, they all have groups. And so it's kind of interesting. But anyway, so after that, I realized I need to fix my systems. I need to have systems so that when they sign up, I get all the information up front and there's no issues. I will build the site, I'll get it done quickly, and there'll be no issues. Well, in 2019, I'm traveling around the country, right? In 2019, there's a town just close to Chico called Paradise, literally five, ten minutes away. Well, if you look it up, I think 2018, 2019, there was a fire called. They named it the Campfire, and it essentially burned the entire Town down, and it burned the whole city. I mean, literally 90% of the city's got 70,000 people displaced. And I would go to paradise two or three times a week to serve evictions, different papers. It was kind of a retirement town. And so, I mean, I'm not kidding. The president came, Donald Trump came with a whole motorcade and went and saw the mayor. And it was like a natural disaster. It was a. It was a terrible, terrible situation. And I was going up there and trying to find people and serve them because they weren't paying their mortgages. And, you know, I was getting hired to do this, and it was great. I was like, I was getting all this. This work, and then it only took me about, I want to say, a week of going up there, realize, and I got a shotgun in my face. Some guy was in a camper on his property, but his house was gone. Another GU guy and his son were there just sitting on the steps, the concrete steps. He said his dad built that house, and his wife had passed away. She died in the fire. And so I had. I had probably a handful. I could tell a hand. Maybe at some point I'll. I'll do these maybe on social media, do some reels or something. But so many different situations that I was like, you know what? I'm not serving in paradise anymore. You know, so about one third my business was in Paradise. I'm just not serving here anymore. I'm done, done. I'm done serving in this town. These people are devastated. What the heck's going on? And don't get me wrong, I know there's justification to be made to say, hey, I'm a process server. I'm just doing my job. But at some point, like, you know, I'm not doing this to get shot, right? It's not. No serve is worth your life. So I. I fired about one third of my clients and said, look, if you want to send me to Pro Paradise, I'm not doing your work. Sorry, I'm just not doing it. So anyway, when the town of paradise burned down, their parents of the. The owners of the house I was living in, their parents were displaced and they needed a place for them to go. And so she served us an eviction notice. So here half my business is. Or one third of my business is gone. I just opened up a new office in the city north of us, Reading, California. A new office. I'm like a new physical location, which I didn't think I needed, but it was just cool. It was a good deal. Right across from the courthouse. There's a bunch of attorneys right there. So I was like, well, crap. And at the time, her and I were fighting a lot, and I thought, you know what? You want to go spend some time with your family, and I'll go up here and stay in the office, because the office had a back room, which was like. It was apartments that were converted to commercial. And so I found myself at one of the lowest points that I had ever been in my entire life and living in this office. And I thought, you know what? I'm not going to do this. And so. And keep in mind, at this time, I had contracts with all the local child support agencies. I'm gonna get into some of that here in a bit. But I. I was very successful. I mean, there were months where we were doing anywhere between, I think, like, 18,000 or 20,000 was the lowest we would ever make to 30, $40,000 for. I think the most in one month was, like, 48,000. One month. I was serving a lot of papers, and I had a bunch of other servers, too, working for me. I had three office staff, including Ali, helping with. With inside the office. We had a physical location there in Chico on St. George Avenue. Yeah. And. And so anyway, like, that just didn't. It just didn't work out. Her and I ended up separating and then eventually getting divorced. And I started traveling around again. I just said, you know, I'm gonna get on a plane, and I'm just gonna go to every conference that comes up. So I started traveling to all these different conferences. Okay. And I met Desi Garcia, who became my girlfriend. And the first words I ever spoke to her were, can I record you? Because what I used to do at the conferences is I would do a live. Right. These Facebook lives, and I would promote the conference. I don't know how much traction they would get, but I thought, you know, everybody watching me is our process server, so they'd be interested. Right. So anyway, that was the first thing. And she was working for one of the. She's still. As this date of this recording. She's still working for them. Process server toolbox. And it's a software for process servers, and it's pretty good software if you want to check it out. Anyway, she. Her and I started dating. And literally, I mean, six months after, we were talking on the phone, because I was still in California, but I was traveling right after we started talking. Covid hit, I want to say, in the year of 2019. I'm really bad with dates, but I Think it was like 2019, 2020 and Covid hit. And so I had, at that point, I remember booking using Southwest and I remember I had 32 conferences booked in the year of 2020, and I had to cancel all of them. And I don't know if it was, you know, I don't know what would happen if I would have actually went to all these conferences. But I was going to marketing conferences, all of the private process serving conferences, paralegal conferences. I had for 1, 2, 3, EFOP. I was ready to go, man. I was, I was, I was ready to go. So what I decided to do during COVID is I actually went and, and just moved to Florida. You know, my kids, I worked it out with the ex wife and we worked it out so that I would have them half the time and she'd have them for three months. I'd have them for three months. And I moved to Florida. I moved to Florida with Desi and hung out on the beaches until Covid kind of died down. And if you, if you know anything about Florida, it's almost like Covid didn't even exist over is like, you know, there really wasn't a whole lot going on as far as Covid was concerned. The governor told people if they shut down, you know, they'll be fined and stuff like that. So we were pretty much free to just hang out on the beaches. I got a real good tan. I'd lost about £60 while I was there walking every morning. And by then 123e file had surpassed all of the process serving income. So I had, so I essentially had rebranded because I wasn't serving right. And so I had a few servers still serving some stuff there for me when I left. And I rebranded everything from Process server daily to 1, 2, 3, legal support because everything, every, most of the income was all. Was all E filing anyway. And the 1, 2, 3 efile.com you know, became the number one e filing provider in California. And I think the reason why is the 1, 2, 3 because I was late to the E file game. You know, my friend Mike Kern was like, Mike, you got to get in on this E filing. It's going crazy. And so Process Server Daily was way down the list because it's an alphabetical order. So I thought, what can I do? So I did 1, 2, 3, Efon. It put me first on the list so that I would be first on the list. And so a big portion, it was reported to me that a big portion of my, the users on my portal were pro se or individual pro purse. So I thought that was kind of interesting that a lot of people hate pro purs. But, yeah. So I closed down both of my offices. I had no overhead, Literally no overhead other than the process serving fees. Right. Which we got to pay. So it was really good for me for a long time in Florida, just hanging out in Florida with Desi. And what I learned in hanging out with her is she's great at building websites, and she still builds and leads our design team today. So I decided. I told her, I said, if you. She really loved it too, and so she would build them for free for me. She just loved doing it. And I said, desi, why don't we just partner. Why don't we partner up on this website thing? And so she actually became my business partner, and she's now the vice president of operations. And so she's, you know, she's a business partner now. And so because she was building the websites, I was selling them. And they were easy to sell. Process servers. Pretty much every process server I know has a terrible website. Okay. Unless I built them. Even the ones I built weren't that. I. Looking back on it now, they weren't that great. And Desi came in and redesigned all the websites I had built. And now she builds these amazing websites. And she's. She'll. If I help her ever, once in a while, she'll come in and, oh, you got to fix this. You got to do this different. She's got, like, some OCD that, like, is perfect for website building. So while I was in Florida having nothing to do during COVID she's building the websites. I'm just like, am I useless? You know? So I'd always been interested in real estate. I'd always. As a matter of fact, when I was traveling back, I was telling you about my friend Mike. When we would travel, we had this real estate manual. Manual and this real estate book. And it. And it wasn't a big reader. And I remember this thing was just huge. It was just a huge book. I was like, there's no way I'm going to read this. You know? But I. I carried it around with me for over a year. Like, you know what I mean? Like, when I moved, I went here, went there. I. I had this book. And so I've always been interested. So I thought while I was hanging out on the couch, I saw this ad for becoming a realtor. And so I became a realtor, and I learned about direct phone prospecting. Up until this Point. The only way I knew how to build my business was to do marketing. Like, you know, actual just marketing where people will find you on Google, find you on Facebook, right. Or going into their offices and flirting with the paralegals. Those are the only ways that I knew how to grow a business. Okay. And so when I became a realtor though, they teach you right away, right in the beginning, beginning. The only way you're going, this is an outbound sales business. The only way that you are going to get business is if you pick up the phone and you start dialing. And so that process helped mold me, the salesman in me, to be more disciplined. And the idea in real estate that you can force appreciate, you know, if you. I'm right now, as of the date of this recording, I'm very heavily involved in multi family real estate. I don't do real estate sales anymore. But the idea of force appreciation that you could take an asset that makes a certain amount of money, like a business that makes a certain amount of money, let's say it makes, I don't know, $10,000 a month. If it doesn't make $10,000 a month, by the way, it's not a business. That's my opinion. Opinion. Because anything less than that, you can't afford to pay for health insurance, you can't afford to pay for employees, you can't any kind of insurance, any kind of vehicle cost. And if it doesn't make ten grand a month, you don't have a business. Some people hate on that, but that's, that's my belief. You can force appreciate a business not just by marketing it. Marketing is just like a, a standard that you have to do to, you know, to set your business up. But to force appreciate is to actually take actions every day that forces the company to grow. Now in real estate, it's just picking up the phone. If you can get the right price for your home, would you consider selling? If you can get the right price for your home, would you consider selling? You just keep calling these homeowners, right? Well, I realized that in that it's the same thing in every type of business. If you call attorneys or paralegals and say, hey, I'm sure you already have a process server, but I'm sure you could use a backup. Would it be okay if I sent you an email with my rate sheet and I started doing that in my business and we tripled, I mean tripled our process serving income in the course of like six months. And I mean I just fascinated by this concept, so I wanted to share that with you. And if you join the community, you actually get to hear this. I give all kinds of stuff on my website, all kinds of resources and how to design your rate sheet. And it's more of a sales letter than a rate sheet, but it has some rates on it. Right. It's just amazing, the idea that you can do this. So it applies to all different areas. But as a realtor, I was a top producer, multiple brokerages. I went from one brokerage to the other. I'm just the type of person I need to experience. What is it like being over here? What is it like being over there? Is the grass really greener? No, it's not. Okay, I'll come back. It's not. I wish it wasn't that way. I would save a lot of money. But I just have to know through going through the experience, and I have a couple children that are like that too. It's like they have to suffer a little bit so that they have the confidence to know that the direction they're going down is the right one. And I'm the same way. You know, I started the podcast because I wanted to network with top legal support companies, and I learned from real estate, the real estate world, that podcasting was a great way to do that. I'm able to learn from the experts, you know, what. What they did to be successful. And. And I can do it, too. Like, if they can do it, then I can do it. And podcasting has always been a way of being able to reach out to the people who are. Who are the experts in whatever field it is. Right. I created a real estate podcast. I have a multifamily podcast where I. Where I interview multimillionaire. I'm talking about people who own, you know, know, tens of thousands of apartment units, and they make free cash flow. And these are the people that I want to learn from. Right. So I'm paying it forward, creating this podcast to pay it forward to those who may be a little bit behind me in this journey. Right. Not that I'm better than anybody else, just that there are people that are coming up, and I want to be able to help them. And so the target audience for this podcast. All right, this is the perfect medium for process servers, because you guys are specifically in the car because you're delivering process serving all day. This is the perfect medium for process servers, and I hope you guys enjoy it. If you hear something that inspires you, I hope you'll consider sharing it on social media and subscribing to the channel and leaving us a review. If you go to the podcast, I've made it really easy for you to be able to, to, to reach out to me. To reach out and actually ask your questions on, on the website, go to mightyprocessrerver.com click on the button that says podcast and then you'll see a question. Ask Mighty Mike. After you submit your question, you can. It will take you to a review page. The podcast platform is heavily dependent on reviews. If you leave a review, it will help the show and it will help me reach more people and grow the audience. So I appreciate you doing that. My expertise in process serving, if you haven't learned by now, is I've built a company. Why? Listen to me. I've built a company. I've served literally thousands of documents, evicted single mothers crying on my shoulder. I've told the story of paying for a woman's rent for three months because I just felt so bad. And then being a conflict of interest, I never did that again. I got kind of a slap on the wrist. And it's the business, right? I served, but I served thousands of documents. The most I've ever served in one day was 87 documents. And the locations, I think I had 12 that I served at one location and six at another. At one point, I had four child support contracts with the different counties surrounding me, 12 collection agencies, and over 200 attorneys sending me at least three jobs per month. That's kind of what you're going to start to notice as you build a process serving firm is how much work. Right? There's a couple of things you can do to grow the value of your business. You can either get new customers into your business, or you can get your current customers to be more valuable to your business. Right? Send you more business. My teaching philosophy is that people will learn when they're invested. So be invested. I'm a firm believer that people really only appreciate things when they pay for them. When I was a salesman early on, one of the things we'd do is we would sell a certificate for a free portrait. So you'd sell the certificate for $15. And it was an appointment. And so if they showed up to the appointment, they got their certificate. So that $15 was really just leverage. Hey, if you don't show up, up, you essentially gave away $15. Be invested. Pretend in your mind that you paid a hundred dollars for each podcast. Okay. When you. When I'm interviewing people or I'm giving you a specific master class on a certain topic, which I will do at times. Be focused, take notes, treat this like your time is more important than anything else. And if you're listening, why not be invested and actually implement what you're learning? I first launched Process Server daily podcast in 2014 and I have since mentored well over 100 process servers I know that I know have went on to build successful companies. A handful of these are multimillionaire process serving firms that have surpassed my business even. I've known people who've gotten in the business who learned marketing from me and then went off and now they're doing marketing and branding for other companies. I know people who I've taught, who have watched the listened to the podcast, who I've met on multiple occasions, who started their own podcast. People reach out to me. Mike, is it okay if I start a podcast and process serving? I think I need your permission before I move forward. Like you're a godfather of processor. No, please. Podcasting is one of the best things. I will be a guest on your show. Just brand it something that is yourself. Don't use Mighty. Don't use Process Server Daily. Use something that is yours that brands to your company. And I would love to be a guest on your show or help you get guests that have been on my show to come on your show. It's. This is an old industry and they don't. A lot of people are worried about being a process server on podcast. That's not your guest. Don't interview that person person. Don't just move on when people say no, just move on to the next person. Right? So honestly I've been, I've been about to probably every legal support association conference that I can think of to speak and I'm always looking for new connections in the profession. If you have a favorite event and you actually take the time to invite me to your event, like if it's a big associate, like some type of a group of process servers are meeting together, I may just show show up. All right. You never know. I'd love to show up and get to know you better. Invite me. You can connect with me on all the socials at Mighty Process Server and of course you can go to the website, submit your question for each podcast and I go live inside my community. Mighty Process Servers on Facebook we have a couple thousand of the most engaged process servers in the United States. It's free to join. Join. I hope to see you there. Thursdays at 8:00pm Eastern Standard Time. It's a lot of fun we have networking together. And just blasting it out there in the community. I just want to encourage you guys to subscribe to the channel, leave a review, go to the website, submit your question, be engaged. And if you'd like to be a guest, you can go there. When you're submitting, there's a spot that says guest request. Submit your guest request. Submit your story. That's one. That's the biggest part of this, is that you have a story to tell. If you're a brand new server, go serve some papers. When I first started, there's a guy, Cliff Jacobs, who taught my class, and one of the things he told me, he used to work for one of the biggest companies in California. And he told me, he said, mike, go serve a thousand papers and then come back to me. And at the time, I was offended. But I can tell you right now, like, I was kind of like taken back. Like, come on, dude. Dude, I'm, I'm. Dude, I'm a hot shot. I'm gonna do this right. But it was so wise. What he said was so wise because it got me to go out there and hustle. I'm like, I'm gonna go serve a thousand. And I think he called me probably a year later and was like, I've been hearing a lot of things about you. You're out there, you're, you're stirring things up. He's like, you. A lot of the local servers that used, that we used to use there have went out of business. What's going on? Like, yeah, I'm gobbling it all up, man. I got all the bit. So he said, I started getting all of their work. And so. So if you want to be a guest on the show, go serve a thousand papers. You're going to have enough experience and some stories to tell, and I would love to have you as a guest on my show. Okay, but go get a story to tell first. You don't got to be rich. You don't got to be balling in your, you know, blacked out Duramax or nothing. You just need to, you need to have a story to tell. That's the biggest thing. All right, so just keep in mind that the old format process server daily goes to about episode 30. Then after that, it's all mighty Process servers. There's about a three year gap in between the two different segments. So please forgive the first set of episodes. It is a little bit as before, actually. I did a lot of editing now that I remember, but the technology was not as good. The microphone was not as good. I now have literally the most expensive microphone you can buy. It's like a thousand dollars actually after I bought it I found out it was for the music industry and so it's, it's my lifetime microphone I guess. But I hope you enjoyed this episode getting to know me a little bit. If you have questions feel free to reach out, submit them on the website and I look forward to connecting with you. Thank you so much. Be safe out there and live Mighty.

42:14Outro:And that's a wrap for today's episode of the Mighty Prophet Process Server podcast. But before we go, a huge shout out to our sponsor, mighty website builder.com in the fast paced world of legal support services, your online presence is crucial. Mighty website builder.com empowers legal support professionals with high performing sleek websites that make a lasting impression and land you more clients. Visit mightywebsitebuilder.com to elevate your digital footprint. Until next time, stay safe out there and live Mighty.

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