Process Server Mastermind June 3, 2025

Notes

• Meeting Start and Updates Mighty Mike Reid announced the live recording of the meeting, mentioning it would be the last mastermind before a month and a half vacation. The meeting is for networking among process servers, private investigators, and notaries (00:00:00). Mighty Mike Reid then shared updates on the Mighty App directory/dashboard, which is in beta testing and allows bidding on jobs and direct messaging. The community might eventually move to this app (00:00:56).

• Mighty Premium and Automation Mighty Mike Reid highlighted the Mighty Premium membership ($57/month), which includes access to Mighty Automation. This tool allows scheduling social media posts and managing email broadcasts, utilizing the platform Go High Level, which typically costs $150-$300/month independently (00:01:54). Members without access should contact Mark for login details (00:02:51).

• SEO and Website Ranking Mighty Mike Reid reported on the increasing ranking of Mighty Process Server, with 83,000 impressions in the last 3 months (00:02:51). Focused SEO efforts are driving this growth, and Mighty Premium members can receive a website report using Uber Suggest to identify areas for improvement (00:03:47). Mighty Mike Reid emphasized their commitment to website quality, even for their own Mighty Website Builder (00:04:42).

• App Development and Features Mighty Mike Reid anticipates a live version of the Mighty App next week, enabling users to receive and manage jobs, with proof of service functionality to follow. They are developing a drag-and-drop proof template builder (00:05:34). Mighty Mike Reid emphasized the goal of Mighty Process Server to facilitate direct relationships between process servers and attorneys (00:06:33).

• Professionalism in Process Serving Mighty Mike Reid discussed the need to elevate professionalism in the process serving industry, including features like a review system and the ability to upload business documents to enhance credibility (00:07:31). They believe local process servers should get local business due to potentially lower costs and more personalized service (00:08:38). Mighty Mike Reid stated their aim to level up the profession and make involvement accessible (00:09:27).

• Introductions and Local Services Adele of Rhino Justice introduced their process serving business in the greater Houston area (00:09:27). Terry West of Fort Worth, Texas, also introduced themself, mentioning a recent vacation (00:15:07). Natasha McDaniel of Integrity Discovery Solutions Group in Indiana shared their range of services, including process service, document scanning, and notary (00:19:03).

• Affiliate Work for Beginners Adele suggested that those starting in process serving should not be afraid to work for affiliates to gain experience before working directly with lawyers (00:16:34). Terry West agreed, noting that affiliate work helps in learning the job properly (00:15:45). Mighty Mike Reid discussed their approach as an affiliate, emphasizing fair pricing and the preference for direct attorney relationships (00:17:20).

• Certification and Industry Protection Adele raised a point about the protection that certification offers to the process serving industry in states like Texas. Mighty Mike Reid concurred, noting how the JBCC manages process servers similarly to lawyers in Texas (00:18:14).

• Processerver Daily Interviews Mighty Mike Reid announced interviews for Processerver Daily, encouraging all professionals to participate regardless of their business size. These interviews aim to highlight the professionalism of process servers. Scheduling is available via mightyamation.com, with interviews resuming after a break in August or September, during which podcast episodes will be released (00:21:29).

• Open Discussion: Forwarding Work Adele inquired about becoming Mighty Mike Reid's forwarding person in Houston, but Mighty Mike Reid explained that business in those areas is directed to directory members there (00:22:34). Mighty Mike Reid emphasized the importance of transparency and encouraged members to address any issues or concerns openly (00:24:07).

• Customer Focus in the Industry Mighty Mike Reid argued that the process serving industry should focus more on the needs of process servers, not just attorneys, drawing a parallel to Amazon's customer-centric success. They highlighted the crucial role of process servers in the legal system (00:24:53).

• Diversification and Judgment Recovery Mighty Mike Reid emphasized the need for process servers to diversify their services, mentioning judgment recovery as an example (00:25:46). They explained that judgment recovery involves collecting on court judgments, which is different from debt collection (00:27:00). This can include finding assets and pursuing liens or wage garnishments (00:27:41).

• Summer Service Challenges and Tips Adele noted the shift in optimal service hours during the summer, with people less likely to be home early in the morning (00:28:35). Mighty Mike Reid advised documenting attempts with license plate numbers and date-stamped photos. Talking to neighbors and even checking Wi-Fi names might provide clues (00:30:14).
• Sunday Service Restrictions and Collaboration Adele explained the restrictions on serving process on Sundays in Texas, with limited exceptions for subpoenas in ongoing cases (00:30:59). Mighty Mike Reid suggested connecting with local process servers for assistance during vacations or busy times (00:32:31).

• Business Growth and Sustainability Mighty Mike Reid stressed the importance of continuous business growth to avoid stagnation and potential income loss. They observed the natural turnover of members in any business (00:33:13). Managing one's schedule is crucial to prevent being overwhelmed (00:34:52).

• Charging for Filing Services Terry West inquired about charging for filing documents. Mighty Mike Reid shared their company's approach of including e-filing in a higher-priced package, emphasizing the convenience for attorneys (00:35:39). Natasha McDaniel clarified whether the question pertained to initial case documents or affidavits (00:36:30).

• E-filing Procedures and Fees Mighty Mike Reid explained their concierge e-filing service, where they obtain client authorization to use their card for filing fees. This allows them to handle the e-filing process for a fee (00:37:25). Natasha McDaniel shared her experience with e-filing in Indiana, noting the availability of certified vendors (00:38:24).

• E-filing Expansion and Opportunities Mighty Mike Reid mentioned the ongoing efforts to expand e-filing to more states like Indiana, Georgia, and Florida, despite some resistance (00:39:15). Natasha McDaniel shared her learning experience with e-filing in Indiana and saw a potential opportunity due to the less user-friendly state system (00:40:04).

• Cost Considerations for E-filing Portals Mighty Mike Reid discussed the challenge of offering a paid e-filing portal in states like Texas where a free state portal exists. However, in states with cumbersome free systems, there might be a greater opportunity for paid services (00:41:40). Natasha McDaniel shared a potential collaboration to learn more about e-filing (00:42:29).

• Guidance on E-filing for Terry West Mighty Mike Reid confirmed that Terry West, being in Texas, has access to e-filing and offered a potential walkthrough or Loom video (00:43:18). They explained that their portal is based on the Tyler system used in Texas. Mighty Mike Reid advised having a form to collect client credit card information securely for e-filing fees (00:44:08).

• Experiences with E-filing Fees and Procedures Adele shared their experience charging a bit extra for e-filing, especially in systems with associated fees like California's. They also mentioned handling in-person filings for trusted clients but advised prepayment for new clients (00:45:17).

• Resources for Learning E-filing Natasha McDaniel suggested that Terry West check for instructional videos on the Texas judicial site or through other organizations (00:46:11). Mighty Mike Reid provided a link to their e-file help page and mentioned videos on their company website, suggesting Terry learn on their system and then use the free Texas portal. Adele also highlighted the helpfulness of experienced affiliates (00:47:11).

• Leveraging Proof of Service for Additional Income Mighty Mike Reid demonstrated how adding the option to e-file the proof of service on an order form can significantly increase revenue (00:48:58). They showed how additional services like skip tracing can also be integrated into the ordering process (00:50:12).

• Notarization vs. Penalty of Perjury Mighty Mike Reid clarified the difference between notarization and penalty of perjury, noting that California uses the latter. Adele mentioned the hassle of notarization in Texas, even though they also use penalty of perjury (00:52:10).

• Importance of Compensation for Services Mighty Mike Reid emphasized that process servers should be compensated for the various tasks they perform, including e-filing and notarization (00:53:01).

• Overcoming Shyness and Effective Communication Jessica Claycomb shared their approach to learning at the courthouse by asking questions and pushing past shyness. Mighty Mike Reid encouraged being oneself but communicating effectively (00:53:49). They suggested that introverts can be excellent at sales by being intentional with their words (00:54:51).

• Meeting Conclusion and Future Events Natasha McDaniel thanked everyone and had to leave for another meeting (00:54:51). Mighty Mike Reid announced the end of the meeting and expressed excitement for upcoming podcast interviews. He mentioned a shift to hosting podcast content on the website for better Google ranking (00:55:39). Roundtables will replace masterminds in June, occurring once a month in the evenings to discuss state-specific topics. They addressed the timing of the evening roundtables to accommodate different time zones (00:56:37). Mighty Mike Reid encouraged participation in the roundtables (00:58:02).

• Branding and Business Identity Mighty Mike Reid discussed the importance of branding beyond just logos and colors, emphasizing the significance of service quality and customer trust (00:58:44) (01:01:17). They used Apple as an example to illustrate that a brand name doesn't necessarily need to be literal (00:59:28). Mighty Mike Reid highlighted that while some individuals might dislike a brand, positive experiences build customer loyalty (01:00:30).

• Community Engagement and Growth Mighty Mike Reid mentioned actively managing the community by addressing inappropriate posts but encouraging professional engagement and diverse opinions. They announced an ambitious goal to reach one thousand members in Mighty Process Server by the end of the summer, noting they are currently halfway there. Mark Success Team was acknowledged for their efforts in data collection to support this growth (01:02:06).
  

Transcript

00:00:00

 
Mighty Mike Reid: All right. Well, welcome everyone to today's June 3rd Mighty Mastermind. We are now live and recording. Um, I'm excited to get started. We have one more mastermind and then I'm taking a little vacay for about a month and a half. All my kids are here. If this is your first meeting or you're watching the replay and you're like, "What am I watching?" This is a networking meeting for process servers, private investigators. We got some notaries, right? Okay. People who are in the trenches. Was my microphone off? Wow. It was low, huh? My bad.
Rhino Justice: You can you can hear
Mighty Mike Reid: Oh, okay. Yeah. So, in the trenches, people just making stuff happen. And so, I'm excited to be able to come in here today and and um give you guys some updates. So, first thing I want to do before we get into introductions, I want to do a quick uh screen share.
 

00:00:56

 
Mighty Mike Reid: And I like to do this in the beginning so that people who just want a quick update and then they got to pop off and do their thing, they could do that, you know. So, let's go ahead and take a look at the update on the directory slash we're calling it the dashboard mighty app is uh you actually have the ability to bid on jobs. It's in beta testing right now. So, you can go bid on a job. It's not live of course, so they're all just, you know, playing around with it. and I'd love to get your guys' feedback on it. You can actually message other members directly through the system. Um eventually the community will be probably on this app instead of on school. And uh the idea here is is that you can bid on jobs on the jobs board. And uh if your bid is accepted, then you get paid through the through the app for the job. And then you can add your attempts inside the system so that you can actually
 

00:01:54

 
Mark Success Team: There's
Mighty Mike Reid: end up doing a proof of service. So we're actually adding the full functionality to not just receive jobs but to be able to manage them to um if you're logged into a different login. This is just like a server view. You can actually get the dispatch view which allows you to um post jobs and um send stuff out. So, if you're Mighty Premium member, you get access to all you'll have access to all this stuff. Of course, $57 a month uh for Mighty Premium, and it allows you to be able to you get a bunch of bells and whistles, but one of the things I wanted to share most importantly is um Mighty Automation, which is the ability to schedule. My company's one 123 legal support. You have the ability to schedule out posts on all your different social media platforms. You can manage all of your email broadcasting through our um through our tool and see like how many of your emails are delivered, how many are opened.
 

00:02:51

 
Mighty Mike Reid: Uh for those of you guys that don't know, we've actually used the tool Goh High Level, which ranges anywhere from $150 to $300 per month just for uh for an account like this. And we give it to you uh included for free, like as a bonus on top of being having a directory listing with us. So, if you're watching this and you're you have a directory listing with us, which we're calling Mighty Premium, and you don't have access to Mighty Automation, you got to get with Mark. Uh Mark will make sure you get your login access to be able to get in here, start scheduling your social media post, being able to manage your contacts. Like, it does so much. We're just focusing on the marketing elements of it for now. Um but yeah, so I want to make sure I mention that. And then uh just a little quick update. Uh Mighty Process Server is ranking more and more. 83,000 um impressions just in the last 3 months.
 

00:03:47

 
Mighty Mike Reid: It has gone up pretty dramatically. Um impressions for May 28th. We got 2,000 impressions in one day across the country. So it it is really it is really going up by leaps and bounds. The more and more we focus on SEO. As you can see, we have a spike here. We've been focused specifically on SEO and killing dead backlinks and stuff. I could get into some of this stuff with you guys if you're trying to optimize your website and get even more and more rankings. Um you you know to move up you you know we can help you using uh Google search console. We al also, if you're a Mighty Premium member, you also get uh we'll do a full report for you, which shows what you need to fix on your website, which is a a tool called Uber Suggest that I paid $1,000 for for lifetime me unlimited uh access to be able to help you guys rank better, rank your help your rank your websites rank better.
 

00:04:42

 
Mighty Mike Reid: And if we built them for you, they should already have these things. But just to show you that I I I back up what I'm saying when it comes to what we do um at at Mighty Website Builder, like I will run a report report card on myself. Okay? And uh if and if I get a an F or a C on the report card, guess what? We're going to fix it, right? So, I challenge everybody who has a website with us or with somebody else to to get your if you're mighty premium member, which if you're not, I don't know why that's crazy, but if you're not, um, you know, go sign up because I'm just stacking on more and more and more value. Okay? If you're not and you're just like, you know, I'm just here for the networking, that's okay, too. We love you. We love to support you. And just so you guys know, I have a terrible memory, so I don't know who is and who isn't half the time.
 

00:05:34

 
Mighty Mike Reid: uh people uh Mark will reach out to me and be like I I'm trying we're trying to do a rate sheet for them but we realize they're not a member and I'm like all right yeah they got to be a member if they're going to get the free the the bonuses you know so cool well that's me uh that's what we have going on that's a little update on the app I think by next week that's what I told you guys by next week we'll have a live version of the apps for you to be able to receive jobs through it manage jobs through it and uh maybe not do proofs just yet. Uh we're working on a build your own temp build your own proof templates uh like a drag and drop editor. So you can actually create your own proofs based on different documents and have it automate directly into the form and almost like a website builder. That's kind of what we're building it on. Like that's the idea is that you can say like I want this, I want that, I want this in the form and I don't know why that isn't out there already.
 

00:06:33

 
Mighty Mike Reid: So So I'm building it for my company and and testing it with my company with my team 123 legal support ladies are, you know, finding servers all over the country because there's some states surprisingly we still don't have people. Surprisingly, there's still states where people are doing business, proc serving and they're not on the directory and so we're hiring them and making lots of money doing it. And I'm okay with that. We can keep doing that. But I would rather remove myself. If you look on the directory, wherever there are people, you don't see my company because I don't I don't think it's ethical. I think I could do it because we do serve the whole country. But my goal is that Mighty Process Server will help you maintain your relationship direct to the attorney. And um if I'm on there too, that's just weird, right? Because I'm going to get the job. I'm going to call you because I don't live there, right?
 

00:07:31

 
Mighty Mike Reid: So anyway, so as we grow and we start to get the ABCs and all the other people who want to become a part of it because we're dominating Google, we're going to dominate Google um uh over time. We're just going to we ain't quitting, right? So eventually we're going to dominate Google and they're all going to want to come to us. And so this is where this is where having the relationship direct with the attorney and you guys building a brand that's not just um you know city name process server but actually like a brand where you where you support your customers, you do your very best to give the best service. That's going to shine because you have the review system that we're setting up. We're we're having the ability for you to upload all of your legal your specific documents, business documents to give yourself more credibility. Like um there's been so many industries who have done this really well and process serving has just never done it. And so we're adding these elements of professionalism um that are not there now because the old way of doing things was like, well, we already get the business.
 

00:08:38

 
Mighty Mike Reid: Why make it harder for ourselves to get the business? Um, and uh, I'm saying the small guy who is local should get the business. One, because he's going to charge a little bit less than me, someone who's nationwide, right? And two, because you want to be able to talk to the person who knocked on the door. And when you're when you're an attorney who hires a forwarding company, you don't get that. You're not going to get that kind of service to be able to say like, "Well, what did you see while you were there?" You're not going to get that. It's just not available to you if you hire a third part, you know, ABC123. Any of these bigger any of these companies that are going to forward it to somebody else are not going to say, "Yeah, sure. Call my server." And we might. I mean, I might because I don't really I'm like, "Yeah, you should hire them directly anyways."
 

00:09:27

 
Mighty Mike Reid: And that's where I'm different than a lot of other people. And and I think maybe you guys could be, too. You can certainly forward work like I do. There's nothing wrong with that. But at some point, it's like just hire this person. They're amazing and their reviews on Google are great. And maybe eventually we start saying their reviews on Mighty Process Server are great, right? They got great reviews. They have all their stuff dialed in. Okay, enough of that about that. So, that's what we're doing. We're leveling up the process serving profession and we're trying to help everyone else come with us and we're making it just stupid easy, making it so cheap to to become involved, right? So, let's go ahead and do our introductions. Um, first person's camera's on, Miss Rhino. How are you, Adele?
Rhino Justice: I'm doing good. Um, my name is Adele and my business is Rhino Justice.
 

00:10:18

 
Rhino Justice: If you need service in the greater Houston area, go ahead and contact me at 28181 Rhino. I'm doing great, Mike. Getting the website built up and uh excited about this week.
Mighty Mike Reid: I am too. And I've seen some of your messages where you're saying, you know, you want this and that changed on as we're developing the website. And uh don't feel bad about that. Like you should when it's done, you should be super excited to share it with the world.
Rhino Justice: Yeah, I think the just the changes from yesterday to today because I mean it looks nice but it was just wasn't I'm like where like I wanted to be like wow like like be like oh this is my website not like
Mighty Mike Reid: Yeah.
Rhino Justice: okay I have the website
Mighty Mike Reid: Yeah.
Rhino Justice: all right you know here that's
Mighty Mike Reid: Yeah.
Rhino Justice: it but like be proud of my website like this is my website like look
Mighty Mike Reid: Exactly.
Rhino Justice: at what I have So
 

00:11:05

 
Mighty Mike Reid: And and you know, take you know, the lead from folks like Jessica who like you know, she likes it and stuff, but then she keeps adding to it and adding to it. I And I tell you what to do. It's not like I don't I just leave you with here's your website. Like there's a lot of SEO things that you can do, especially if you watch the videos in Vault where I talk about, you know, getting back links and I talk about looking at the affiliate groups, affiliation groups that you can maybe write articles for, get back links for, um, all the the fif top 50 free business listings to link yourself to so that you can improve your domain authority ranking over time. Um, and yeah, so just keep going. It's a key, it's a constant thing. And this is why if you want to rank, you have to pay, you know, SEO companies. Um, if you want to rank nationwide, you you know, you pay them $50,000 a month or whatever like Naps and Serve now and these other guys did to be able to rank so high.
 

00:12:02

 
Mighty Mike Reid: They paid top marketing firms top dollar to be able to do that. And so we're ours has taken a little longer since we've started, but I have a full team working on it in different elements, whether it's video and YouTube rankings or, you know, with the community or the SEO links and the back links and the articles. It's a full-time job just doing SEO. So when you first start out though, you can get a solid foundation and get like 99% of the way there. And then over time, it may come down a little because you're not focused on it, but you can come back to it and you can keep adding to it. And I've given you the tools inside of the builder. you actually can log in and see the AI tools.
Rhino Justice: Okay.
Mighty Mike Reid: So, it'll it'll remind you which of your backlinks are broken. I always say go straight to Google Search Console because it'll tell you exactly where you need to fix stuff.
 

00:12:48

 
Mighty Mike Reid: That's
Rhino Justice: Okay.
Mighty Mike Reid: where we literally when we do our team meetings, we spend over 50% of the time just looking at that. just looking at Google search console and how can we fix this and what can we do to make it rank better because that's that's our most important metric right now is search so that the directory ranks and for our members right so for you it's ranking on such a local level
Rhino Justice: Cool.
Mighty Mike Reid: that you can't lose you know Jessica actually uh mentioned something to me today I saw like on an AI thing and I was just like wow like the you know you really see it people who really focus and they do a good job, you see it come back like they rank just like they just dominate their local area, which is what I did when I first started when I after it took me about three years to figure it out. And if I had someone who had already figured it out that could give me that boost to get going, then I would I would gladly pay them for their website building, you know.
 

00:13:43

 
Rhino Justice: Mhm.
Mighty Mike Reid: But I but if you're like me, I I don't I'm like, why would I pay money when I could do it myself? Well, I've learned now that well, I could do it myself. if I could go get more attorney clients and build a business rather than focus on how to how to build a website, how to drag and drop and SEO and metatags and creating like why why why focus on all that when you can just go get more clients? You could literally co do the be the backup script all day and get three or four more clients or at least make connections with three or four more people every day while your website's being built and now you have this professional. You know what I mean? Like it's
Rhino Justice: Mhm.
Mighty Mike Reid: crazy to me that people will spend three years trying to figure basically create a new job for themselves when they could just pay. It's almost like trying to be learn how to trim the hedges, you know?
 

00:14:30

 
Mighty Mike Reid: Let me go be learn how to be a a hedge trimmer because I don't want to hire a landscaper, you know? Like
Rhino Justice: Yeah.
Mighty Mike Reid: I I'm a pretty handy guy and I can do mechanics and I just bought this old car and I it's broke down on me twice where there was issues with it.
Rhino Justice: What kind
Mighty Mike Reid: Did
Rhino Justice: of car
Mighty Mike Reid: I
Rhino Justice: is a car?
Mighty Mike Reid: the Barracuda
Rhino Justice: It's Barracuda. I was I was thinking it was Barracuda.
Mighty Mike Reid: Yeah, it's a Barracuda. It's super nice. But anyway, it's old and so it's broken down on me a couple times. Did I like YouTube how to fix rear brakes on a brake drum? No. I called the guy who used to work for the Pentagon who's a mechanic. He's like, "I'll be right there." Boom. Two seconds. Like literally, it took him 15 minutes to fix it.
 

00:15:07

 
Mighty Mike Reid: I was back on the road. It would have taken me all day to figure that out on YouTube, you know? So, great stuff. Welcome. Sorry, I got on a tangent. Who else do we have here? Welcome, Adele.
Rhino Justice: Thanks.
Mighty Mike Reid: All right, are the cameras on? We got some other awesome people on, though. Appreciate you guys. Anytime we do introductions, if you want to be highlighted, you just turn your camera on and you get to introduce yourself. Mr. Terry, how are you?
Terry West: I'm doing great. How y'all doing this morning?
Mighty Mike Reid: Yeah,
Terry West: Well,
Mighty Mike Reid: we're
Terry West: after
Mighty Mike Reid: doing good. We're doing good.
Terry West: good. Very good.
Mighty Mike Reid: You
Terry West: I
Mighty Mike Reid: want to
Terry West: was
Mighty Mike Reid: introduce
Terry West: on
Mighty Mike Reid: yourself?
Terry West: I was
Mighty Mike Reid: Tell
 

00:15:45

 
Terry West: on
Mighty Mike Reid: everybody
Terry West: vacation
Mighty Mike Reid: where you're from.
Terry West: last week. I was on vacation last week. I was in Chicago. That's why I missed the meeting.
Mighty Mike Reid: Oh, no worries. We missed you.
Terry West: It's good to be missed.
Mighty Mike Reid: Well, welcome back. Welcome back. Remind everybody where you're from.
Terry West: Uh Fort Worth, Texas.
Mighty Mike Reid: Fort Worth, Texas. Good stuff. And and Tara, you you came in and you uh you mentioned how you're crushing it. You're trying to you're trying to get more attorney clients and get away from doing so much of the affiliate work, right?
Terry West: Correct.
Mighty Mike Reid: Yeah, that's good. And that's and that's a good place to start with affiliates because you learn how to do the job
Terry West: Correct.
Mighty Mike Reid: and then once you start getting the attorney clients, you don't mess it up, right? Because now you know how to serve it.
 

00:16:34

 
Terry West: Exactly. Yep.
Mighty Mike Reid: Yeah, great stuff, Adele.
Rhino Justice: I was just going to say um I I would say anybody that's starting off, don't be afraid to work for affiliates because yes, you can actually perfect it before going ahead and messing up with a lawyer because the lawyers are going to go ahead and pass your name around that you messed up and don't use that person. You know, go ahead if you are going to mess up, you know, do it with affiliates. Not saying you want to mess up, but you'll
Mighty Mike Reid: Yeah.
Rhino Justice: like go ahead and learn, you know, learn what you need to and have a few, you know, screw-ups here and there that, you know, once you get your lawyers, you'll be, you know, perfected.
Mighty Mike Reid: Yeah.
Terry West: Okay.
Mighty Mike Reid: Yeah. Exactly. Yeah. And you know if the thing with like I'm an affiliate like I we we hire people all over the place. I don't um do what most affiliates do.
 

00:17:20

 
Mighty Mike Reid: What I learned to do is you know beat them up on price a little say hey you know could you give me a little here? And part of the reason is is because my belief is if I pay you your rate like I'm an attorney or a pro peray then I'm going to get your level of service for those same types of people. And so we pay all the time 75, 85, 100, like like we prefer not to pay 100. But if we if that's your price and you're living in a you're in a rural area, you know, I will tell you though, and I always caution everybody, I can find a notary 15 minutes away, nine times out of 10 who will do it for 50 bucks. So I would rather use you as a processor. Believe me, I would rather use you. But if you start to get too greedy, okay, which means maybe you just have so much business that that's okay too, right? Where you're like, I don't need your affiliate work.
 

00:18:14

 
Mighty Mike Reid: People are paying me $147 to go serve it. Why do I want to, you know, why do I want to, you know,
Rhino Justice: Is that
Mighty Mike Reid: do
Rhino Justice: in state? Is that in states that aren't certified? because I don't think just a notary could go ahead and serve process in Texas.
Mighty Mike Reid: that's a great that's a great point, Adele. Yeah, some states where you have to be certified. That's true. And you know what? That's a really good point for for states that have focused on certification or becoming more official. It it really does protect your industry in a way. You know, in Texas, you guys have a solid foothold because now it's a part of the JBCC. You guys actually are a part of like the same as lawyers, right? Like uh uh the same organization manages your guys' license. I've heard a couple people come and speak at the conferences from the JBCC and it's very much like they're managing lawyers.
 

00:19:03

 
Mighty Mike Reid: Like they're saying, "Hey, obviously it's completely separate for the those listening on the recording." Okay. But it's uh but it's still managed. So that's a great point. Good stuff. And Nat Natasha, I see you got your camera on. Welcome. Oh, you're muted.
Natasha McDaniel: There we go. How's everybody today?
Mighty Mike Reid: Doing
Rhino Justice: Good.
Mighty Mike Reid: good. Doing good.
Natasha McDaniel: Awesome. Awesome. Well, my name is Natasha McDaniel. I'm the owner of Integrity Discovery Solutions Group. I've been in business since 2008, so 17 years now. And um I started Process Service about eight years ago. And so I'm located
Mighty Mike Reid: Very
Natasha McDaniel: in Muny, Indiana. And if you ever need anything in Indiana, let me know. We don't only just focus on process service. We also have a document scanning, um, a document retrieval, and also a mail room service as well.
 

00:20:00

 
Mighty Mike Reid: cool. Very cool. You said notary service as well.
Natasha McDaniel: Yes.
Mighty Mike Reid: Yeah. Yeah. Awesome. Yeah. Notary is a great um I mean I can't say
Rhino Justice: Excuse
Mighty Mike Reid: from experience. I've I was a notary, but I was always so busy with process serving that I uh to be honest, like I'd get paid a hundred bucks to do like a loan signing and and uh 150 bucks to do a loan signing and I was like, "This is cool." You know, people don't hate me, you know,
Natasha McDaniel: All right.
Mighty Mike Reid: people want to see me, you know, but then I couldn't get over the fact that I could attempt, you know, five anywhere from five to probably like eight in an hour um uh services. And sometimes I would serve
Natasha McDaniel: Right.
Mighty Mike Reid: six or seven of them for a hundred bucks each,
Natasha McDaniel: Yeah.
Mighty Mike Reid: you know. So that's where I kind of got away from doing notary.
 

00:20:45

 
Mighty Mike Reid: But but uh definitely good good side business for sure. Good. But anyway, welcome. Appreciate you
Natasha McDaniel: Thank
Mighty Mike Reid: coming.
Natasha McDaniel: you. Thanks.
Mighty Mike Reid: Let's see what else we got here. Boom, boom, boom. Cool, guys. Yeah. So, next week is the the last week before my vacation. I'm going to go. my kids are going to come and we're just gonna, you know, I don't know if you guys know, but like I used to have them homeschooled half time, three months on, three months off, and now I only have them during the summer. So, and Christmas. So, it's
Rhino Justice: Oh,
Mighty Mike Reid: really
Rhino Justice: That's
Mighty Mike Reid: hard because my kids are like everything for me. So, so during that month and a half, I'm just literally every week is a new fun thing we're going to go do. So, don't think it's I wouldn't do it if it wasn't really important.
 

00:21:29

 
Mighty Mike Reid: But now, uh, we're doing the the interviews for, um, Processerver Daily. I don't know if you guys have seen the intros, outros, but I'm investing a lot of money making sure that this goaround is very professional, very exciting, very, you know, uh, and so I want to interview th you guys. It doesn't matter. Don't listen to the other interviews where they're like a millionaire process server that, you know, sold their company for all this money or don't don't worry about that. like just worry about that you're a professional. You're doing your best to build your business and we're going to talk process serving and and I highlight you as the professional. And so if Mark has reached out to you, he's trying to schedule me on Tuesdays. I I think I have an interview today with someone, right, Mark? And then next week, uh hopefully I can fill my calendar because we're not doing interviews again until August, maybe even September. So, uh, and then we're going to roll up the podcast during that break and so you guys are going to see a lot of episodes coming out, a lot of new content coming out, video stuff that you haven't seen.
 

00:22:34

 
Mighty Mike Reid: So, I'm I'm excited and and then obviously the app is going to roll out. There's going to be a lot of things wrong with it. people are going to have. I love the feedback though because I believe it's going to change the industry being able to post jobs, get bids on jobs, um manage everything in one place, get paid however you want to get paid, either on the app or off the app, you know. So, it's going to be cool. So, what what other topic? I got a few things I could talk about, but what do you guys we'll just do open discussion now. And what do you guys want to discuss, Adele?
Rhino Justice: How do I get to be Mike's forwarding person the Houston area?
Mighty Mike Reid: You know, you know the honest answer is is that we have people on the directory there. So people who are on the directory there, they just get the business. Like we don't even get it, girls.
 

00:23:26

 
Mighty Mike Reid: Uh do we? I call them my Asian angels. I don't know how appropriate that is. Is that appropriate? Can I say that? My Asian angels. Yeah. They they uh we don't really get work in Houston yet. Huh. Not really.
Rhino Justice: Okay.
Mighty Mike Reid: Maybe
Rhino Justice: Well, if
Mighty Mike Reid: from
Rhino Justice: you do, you know who
Mighty Mike Reid: Yeah.
Rhino Justice: to call.
Mighty Mike Reid: Yeah. Definitely. Definitely. Yeah. My my goal, like I said, my goal is to put pe push people to the directory and like if there's somebody on the directory, we we forward it to them and say, "Hey, you you know, you should probably have you heard of mighty process server?" You know, if we haven't talked actually, I don't see uh I don't see rods. Rozan.
Rhino Justice: Um she
Edj Support Team: Yeah, she has
 

00:24:07

 
Rhino Justice: Yeah. Yeah.
Edj Support Team: rupt.
Mighty Mike Reid: Oh, okay. I don't see her. Yeah. So, Roz and Jessica, you know, they they do all the incoming outgoing stuff. So, if you and I like this this way because I like transparency. So, even if I have mud on my face, I'd rather have mud on my face so that I could clean it off and not have to worry about it next week. And so if they're here and you know you're owed money, you know this kind of stuff that the stuff that gets icky that I have been through, we have all been through it in the growing pains. Um that you could bring it here and be like, you know, we sent a proof. You know, they called me 10 times in one day. Whatever it is, I want to I want to hear it. Like I I I want the to protect the process server and the industry that way on that side of things because I think that's how you're going to win.
 

00:24:53

 
Mighty Mike Reid: You know, Amazon won so big because they focused so much on the customer first first and they and they understood what the customer needed and wanted so much first that they were able to overd deliver. And I think everybody sees it as the attorney's the only customer and I think that's that's the failure in the industry. I really do. I mean you got of course the attorney is the client in the process serving world uh you know because we serve for them but what about the people and the software
Rhino Justice: It's
Mighty Mike Reid: and the tools that service process servers they've those people still look at the attorney as the customer and you're just the guy paying the and I don't I'm trying to turn it on its head and let you guys be and hon the truth too because
Rhino Justice: okay.
Mighty Mike Reid: without us it's hard for me to say yes now because I don't really serve papers but without us. We don't nothing's
Rhino Justice: No court.
Mighty Mike Reid: getting served.
 

00:25:46

 
Rhino Justice: No court case starts.
Mighty Mike Reid: No court case. None. None. Zero. So, uh and until the laws change, which you know uh support your local associations, support NAPs uh because they're the ones fighting those uh adverse bills that'll keep the industry alive, right? So, and sometimes it's that in different states that it's uh you just be involved. You know, for me it was e- filing in California. Uh if I did not get involved, I would have really taken a huge hit because I invested so much in the process serving stuff. But, um a lot of that's gone. A lot of it like going into court personally or 1011 drops on other attorneys from one attorney to another, which is how I got a lot of business is gone. like they just email each other, right? Like a lot of that stuff legally that just made sense kind of makes sense uh is gone. And so you got to diversify and you got to look at what that's why I like hearing like someone do not um judgement recovery because I don't care what happens uh at the end of the day with processor if if a case is won and like who was on last time he was really sharp guy.
 

00:27:00

 
Mighty Mike Reid: He'd been around for a long time. Was it not? It wasn't Terry, was it? It was uh Tony
Rhino Justice: Um I think so. I just know I think he said he's from Minnesota is
Mighty Mike Reid: Mininnesota.
Rhino Justice: what I remember. Yeah, that's
Mighty Mike Reid: Yeah.
Rhino Justice: all I
Mighty Mike Reid: Yeah.
Rhino Justice: remember.
Mighty Mike Reid: Yeah. Yeah. He he was he was
Rhino Justice: Very
Mighty Mike Reid: uh
Rhino Justice: knowledgeable.
Mighty Mike Reid: been in the business been in the business a long time and he was just reaffirming a lot of the things that I say that but he's been through it. So he can say with uh you know some really strong authority that like hey you know what judgments are the way to go. Like if if a case is won or lost, if let's you win a judgment, someone has to go collect on that judgment. But it doesn't have to be a debt collector that that is managed by all these collection laws.
 

00:27:41

 
Mighty Mike Reid: You can actually just do some research for them and find out. And every state's different. I don't know, Texas may have some specific rules on how far you can go with this. Uh, every state's a little different, but the ability to find a person's assets. If they have a home, you can put a lean on the property. If they have uh a job, you can do a wage garnishment. Like, this is judgment recovery, not not collections. Collections like, "Hey, please pay your bill. Please pay your bill. Please pay your bill." Judgment recovery is you already won the case against them that they owe you. Now, we're going to take that judgment and enforce it. We're going to go find out how to get that money. And there's so many cases. There actually websites dedicated to selling the uh debt. And so, you can buy debt for pennies on you can buy debt for pennies on the dollar.
 

00:28:35

 
Mighty Mike Reid: For $100, you could buy $10,000 debt, right? And go put a lean on the guy's house and when he sells the house, you get paid. And uh I got I went down that rabbit hole for a few for a little while. met some people who are really advanced in it and there's only a few people in the whole country that do it at a really high level. Uh and they're hu they have huge corporations and so if you want to get into that you can chat GBT and you'll know all about it probably way faster than I did. What other things we want to discuss? What are you guys thinking about?
Rhino Justice: You can definitely tell it's summertime cuz yesterday I went out and I usually go ahead and serve most of mine like pretty easily. But you can tell when you no longer can go out at 6:00 and get things served that you need to start going out at 8 because nobody is home.
Mighty Mike Reid: Oh yeah.
 

00:29:28

 
Rhino Justice: Nobody is home. You're like, "Oh, but here in Texas at 6:30 in the in the winter time, they'll be like, "Why are you at our house so late?" Well, nope. Don't go to their house at 6:30 in the winter. But you can go to their house at like 8:30 in the summer. And they're like,
Mighty Mike Reid: True.
Rhino Justice: "Still there." Sometimes people aren't home yet cuz they're just enjoying the sun.
Mighty Mike Reid: That's so true. That's so true. How are you guys are you guys getting less uh less personal services during the summer?
Rhino Justice: Um, I I just know that this summertime, so I just have to adjust my hours. So, we'll see how it goes. I know today, like last night, I went to the early morning ones, so I think some of them on vacation because two of them still had packages in my notice from the night before. So, I'm like, "Oh, yeah, they might just be on vacation, too." So, you have that also.
 

00:30:14

 
Rhino Justice: So,
Mighty Mike Reid: Yeah, I have somebody um well, a couple things. One is just when you make your attempts, make sure you put down license plate numbers of cars
Rhino Justice: Oh
Mighty Mike Reid: in
Rhino Justice: yeah,
Mighty Mike Reid: the driveway. Take a photo is one really good thing, especially date and time stamp photograph. I'm hoping to add that in the app is a thing. I know a couple other apps have that. Just
Rhino Justice: I
Mighty Mike Reid: the
Rhino Justice: talked
Mighty Mike Reid: ability
Rhino Justice: to
Mighty Mike Reid: to
Rhino Justice: neighbors.
Mighty Mike Reid: take a Yeah, talk to neighbors. Um, you know, one thing I've I've started doing um with real estate, but you could do this with process serving is to look at the Wi-Fi. You know, go to your Wi-Fi and search Wi-Fi and see the list of Wi-Fi names. Like if you came into my neighborhood and you search Wi-Fi, you're going to see Mighty WiFi and you know right away you're like, "Oh, okay. This
 

00:30:59

 
Mighty Mike Reid: guy mighty Wi-Fi." If you know that I do mighty, you know, right?
Rhino Justice: Yeah,
Mighty Mike Reid: You see Rhino Wi-Fi, you know, you see, you know, Adele's.
Rhino Justice: it was funny. It was funny though this morning cuz I did knock on a neighbor's door and this guy was like, "Who knocks on people's doors?" I mean, it was like 7:45. He's like, "Who knocks on people's doors? It's the summer time." Um he's like, "I have the kids sleeping." I was like, "Well, we go and knock on doors 24 hours except for Sundays." So here I am.
Mighty Mike Reid: Yeah. How does that work in Texas? Is it where 12:00 midnight on Sat? No. So, Saturday night and then 12:00 hits. That's Sunday.
Rhino Justice: So it's like basically So So yeah. basically Sunday well Saturday night midnight
Mighty Mike Reid: Mhm.
Rhino Justice: till till Sunday at like basically mid well midnight 11:59 you can't serve.
Mighty Mike Reid: Wow.
 

00:31:51

 
Rhino Justice: So I
Mighty Mike Reid: So, it's
Rhino Justice: did I
Mighty Mike Reid: very
Rhino Justice: did
Mighty Mike Reid: literal.
Rhino Justice: actually I did serve my first one on Sunday cuz there is certain circumstances you can serve on Sundays such as like a subpoena that's like a case that's already in progress. So it has to be something that's not going to go ahead and start a case than a case
Mighty Mike Reid: Yeah.
Rhino Justice: that's already something. But I rarely do it. And the only reason I was like is cuz it was a subpoena. It was going to a cop. So, but yeah, usually I just stay clear and be like, "All right, Sunday's off." So that way is a one day I can say this my day off. The kids know it's my day off and take a break cuz you can't work always. You know,
Mighty Mike Reid: Okay.
Rhino Justice: 247 kills you if you do it all the time. You do need breaks.
Mighty Mike Reid: Yeah. Yeah.
 

00:32:31

 
Mighty Mike Reid: You got to take breaks. You want to also connect with local people, especially when you're in areas like Houston, you know, say, "Hey, can you are going to take a little vacation? Do you can you serve for me?" You know, you know, like I serve for you. Hopefully, this is why if somebody ever asked you to serve for them, you know, uh I recently had someone reach out, I think I mentioned it, but had someone reach out from my area where I served all the time in Chico and he's a PI who'd been in the business for a long time and, you know, really well respected. He's like, I I know I just know that you'll serve him. And so I was like, I don't live there anymore. You know, he's like, oh, really? He's like, I'm trying to go on vacation. Remember
Rhino Justice: Blake,
Mighty Mike Reid: that
Rhino Justice: come
Mighty Mike Reid: one
Rhino Justice: out
Mighty Mike Reid: time?
 

00:33:13

 
Rhino Justice: and take the serves for the week.
Mighty Mike Reid: Yeah.
Rhino Justice: You can vacation out here.
Mighty Mike Reid: Yeah. Remember that one time I took care of you? I'm like, "Yes, you actually called in that favor earlier, you know." Um, but that is one thing that people fall out of the business. Uh, because they that is the saddest thing actually because you get one if you have one stream of income and that stream shuts off, what do you do? You got
Rhino Justice: Uh
Mighty Mike Reid: to go get a job. You got to go be a Walmart door greeter. uh you got to figure it
Rhino Justice: Yeah.
Mighty Mike Reid: out, you know, you got to figure it out. So I that's why I preach so much about growth because a healthy business is a business that's growing, not
Rhino Justice: Mhm.
Mighty Mike Reid: one that's stagnant. You want to keep growing. That's why like if you lose, we have some members that'll fall out.
 

00:34:00

 
Mighty Mike Reid: You know, their card will decline three times in a row or whatever on mighty membership and then we'll get three or four more people signed up. It's like it's like it's it's a it's a turn of people who stay in the business and people who leave. And so you get to see it uh firsthand. We have all the people who've canceled websites with us. Desi and I were talking about it the other day is people who either retired or died because I was telling her I was like we actually have lost a few people last year, three people. She goes, "Yeah, we were going through the names and I won't mention them here. I don't want to be disrespectful, but like one of them retired to start a antique shop, you know, selling antique stuff and another one and then two other ones died, you know. So, um, stay healthy, get exercise, eat well, you know, make it
Rhino Justice: That's
Mighty Mike Reid: happen. Summertime
Rhino Justice: something.
 

00:34:52

 
Mighty Mike Reid: is a time to get out, too. Like, make your time. One thing like if you don't manage your schedule, your schedule will manage you. And we have a dumpster company that we just bought here. And when we first bought it, I was running dumpsters every single day. And it got to be a point where I said, you know what? Uh, I'm only going to do it Thursday, Friday because it was taking over my entire week and it wasn't making me a lot of money. It was for my son like to so he could start off his life and his first hustle. And as soon as I did that, like all everything fell into place properly again where I was able to do the stuff I needed to do and wasn't overran by just sitting in a truck all day. So wherever you're wherever you want to focus, sometimes you have to put things in a box and say everything for this thing I'm going to do this time this day.
 

00:35:39

 
Mighty Mike Reid: So if you're serving for two hours a day, what two hours are those?
Rhino Justice: Oh,
Mighty Mike Reid: Maybe you can bunch them all up in a certain time frame. Mr. Terry.
Terry West: Yeah. When uh I got a customer that I'm working with and they want me to file the documents, do you charge more to
Rhino Justice: heat.
Terry West: file the document or do you charge the same? How do that work?
Mighty Mike Reid: Yeah, I I I think we can hear from a few people here, but I will say when I first started off, I I did file. That was at like half my business was going down to the courthouse in person and filing. And then uh you know and then e- filing came out and I started e-iling stuff and then I'm like I didn't feel right charging the $50 to e-ile because it was like so easy to do and I wanted more business right so I'm like just we'll actually do a package deal charged a little bit more.
 

00:36:30

 
Mighty Mike Reid: That's when we raised our prices from 59 to 99 and then we started including eiling. So we would eile it and we e file the proof of service. we do the whole like a white glove type of treatment and we could charge more for it. And our attorneys loved it. They were like, "Oh, yeah, yeah, you just handle handle the whole thing." And the way that I sold it was I said like, "You will never have to wonder if there's a proof of service or a declaration of diligence on file because we will file it if you want us to." And we'd make a note that that's what we were going to do. Natasha
Natasha McDaniel: So when you're eiling, are you in filing the entire case documents or are you just eiling the affidavits?
Mighty Mike Reid: It's a great question because if you're filing the initial documents, you're paying the filing fees and stuff like that. So, in person, it was easy because you would get a check from them and so you just, oh yeah, we'll come in and pick it up on our way to court.
 

00:37:25

 
Mighty Mike Reid: We go file 10 cases or whatever, right? But in this case, we s when we started doing Eong, we would get their card on file. And so we have actual, it's kind of old school, but it's really the legally the smartest way to do it because you can show proof that they gave you permission to use their card. So you get I have a PDF I can share with you guys. Basically ask, you know, who they are. They put their card information. We have permission to use this for the sole purpose of uh filing fees on any case that you've you've ordered through our system. And so they'll put the filing fees they think it is in our order form and then we'll take that information and put and we'll go ahead and eile it for them. It's called concierg filing and you can charge 30 40 50 bucks. You know I know some people charge $75 for concierge e filing and then you just put their card information in when you go in and you can save it as in in 123 eile my platform I know you can save it as uh a deal and you can actually put their name as a payment method.
 

00:38:24

 
Mighty Mike Reid: you put their name and so whenever you go back to eile for them, you don't have to put it in every time you go, it's already saved inside of the uh e-iling system as one of the payment methods.
Natasha McDaniel: So, is that part of your premium uh package?
Mighty Mike Reid: No, that would be super cool though. Maybe one day. Maybe one day. That's uh that's uh uh it's 123efile.com. That's my process serving company. We have a portal in California and Texas. Um, but uh, Natasha, where are you at again? Out of again.
Natasha McDaniel: Indiana. Indiana.
Mighty Mike Reid: That's right. That's right. That's right. You guys have Tyler courts there or Tyler
Natasha McDaniel: No.
Mighty Mike Reid: filings? No.
Natasha McDaniel: Nope.
Mighty Mike Reid: Okay.
Natasha McDaniel: No. There's easy filing. There's choice legal filing. Um I just looked at them the other day. There's a there's about 10 or 15 of them that are on our ingov page and we
 

00:39:15

 
Mighty Mike Reid: Yeah.
Natasha McDaniel: have to have if we do any e- filing for like any of my clients I have to go through one of those who have
Mighty Mike Reid: Yeah,
Natasha McDaniel: been certified by the our Right.
Mighty Mike Reid: that's how it is. That's how California and Texas are,
Rhino Justice: Sorry.
Mighty Mike Reid: too. We We had to go through a certification process with our our third party vendor to to get approved. Um, so, but Indiana is one of the next ones where Indiana, um, Georgia, and Florida, but there's a lot of people trying to block it, but it's only a matter of time before every state has eiling in every state.
Natasha McDaniel: right now Indiana, we were um I was working with some people out of Lexus Nexus. Um these are people I've known since I've been in the business 20ome years uh with other companies. So they reach out to me and they're like, "Hey, you know, this is coming to Indiana. You really need to get into it." And
 

00:40:04

 
Natasha McDaniel: I'm like, "You're going to get blocked. You guys are going to get blocked." And um but it is I saw the other day I went out to it and I started looking into it a little bit more because I have had some clients ask me to just eile the affidavit for them.
Mighty Mike Reid: Yeah.
Natasha McDaniel: Um so you can go through the website. It's a little tricky to do that and not use one of the services but use Indiana's own
Mighty Mike Reid: Yeah.
Natasha McDaniel: but it's very um it's not user friendly. I'll put it that way. And I still think that's what a lot of the lawyers are using here is the free one from our
Mighty Mike Reid: Yeah.
Natasha McDaniel: judicial system. So it's interesting. I'm finding out more and more thanks to you um and listening to some of your schools and
Mighty Mike Reid: Yeah.
Natasha McDaniel: listening you on the webinars as well. So, I do think this is really good for the process community because there's a lot of things a lot of us probably didn't know until we met up with you via
 

00:40:57

 
Mighty Mike Reid: Yeah.
Natasha McDaniel: either the web webinars or live. So, thank you very much.
Mighty Mike Reid: Yeah. I appreciate you. I appreciate your feedback and and the experience that you have too is like, you know, I'm sure you've served more papers than I have. You're out, you know, you're you're doing this thing. And so it's it's exciting to see though, like when you tell me that the that the government version of it, the Indiana version of it is like more cumbersome, that's a great opportunity, right? like it uh in a way it makes me want to like double down on it and be like, "Hey, who where are we at with this one?" You know, because I have my my guys that are constantly looking to try to expand and they've given me a list of states. I'm pretty sure Indiana is one of them. The
Natasha McDaniel: Please
Mighty Mike Reid: problem
Natasha McDaniel: do
Mighty Mike Reid: is
Natasha McDaniel: so.
Mighty Mike Reid: the problem is the fees, right?
 

00:41:40

 
Mighty Mike Reid: So, in some states it's free. So, like absolutely free like Texas. Like you I have a portal there. No one uses it. Why would they when it's, you know, I think we're our or I think we're 99.95 in Texas when you can do it for free, you know? So, which I don't blame them either because the Texas portal is actually pretty easy to use. So, but Indiana, if it is pretty cumbersome, it might be worth looking into uh for you as well. Like I I there's so many unknowns, but once you uncover the known, you're like, "Huh, so it's just a money problem. I just got to pay a little more money." or or maybe it's just um a certification thing. you need to go learn about something and and and and pass it or you know um it's crazy how life works especially in business like you just figure out one problem after another and you get paid you get paid for figuring it out you
 

00:42:29

 
Natasha McDaniel: Yeah,
Mighty Mike Reid: know
Natasha McDaniel: we're working right now with a client um in the document retrieval uh for medical cases and they just approached us too uh Monday as a matter of fact saying, "Hey, um are you doing e filings yet?" And I'm like, "We've looked into it." Um but I want to learn a little bit more about it and make sure that we do it right. Well, they said, "Well, why don't we learn together?" And I was like, "Okay, I
Mighty Mike Reid: That's
Natasha McDaniel: could do
Mighty Mike Reid: great.
Natasha McDaniel: that."
Mighty Mike Reid: And
Natasha McDaniel: Yeah.
Mighty Mike Reid: it was an honest response you gave and they're like, "Oh, this person's pretty genuine." That's a great That's a great uh Sounds like a great opportunity.
Natasha McDaniel: I hope it is because um we do everything else for this client and it would just add more benefits to and then I could also reach out to the other uh lawyers that I do a lot of work for in in the state.
 

00:43:18

 
Mighty Mike Reid: Yeah,
Natasha McDaniel: Yeah,
Mighty Mike Reid: that's that's awesome.
Natasha McDaniel: that's that's
Mighty Mike Reid: I know. Um um Terry, I feel like did did we answer your question on charging? Uh do you do you feel like you uh like you can charge like if it's going to take you time you it's your business so you can charge what you want but uh if you're going to have to go down to the courthouse you should probably charge a fee maybe a little less than process serving since it's one attempt right nobody could tell you what to charge this idea is if you're going to eile you're in Texas so you could eile
Terry West: Okay.
Natasha McDaniel: Thank you.
Terry West: I'm I'm not familiar with e file. I know I get some documents that have been e file, but I've never done it before.
Mighty Mike Reid: Yeah. So, um yeah. So, we could probably do like a walkthrough uh uh at some point. Maybe make a Loom video about it.
 

00:44:08

 
Mighty Mike Reid: But yeah, basically, actually I have a lot of them already that my portal is based on the Tyler system, which is what Texas is. Okay. Mine is a basically a white label version of the Tyler portal and uh and
Rhino Justice: All
Mighty Mike Reid: a little bit more advanced and it has some other things that it does, but um but it's basically the same thing. You you know, you put your CA, you find your case, you know, if it's a new case, you initiate it. Um and so play around with it a little bit. Create an account, go to add a payment method. You're not going to break it, right? Um go to add a payment method. You're going to want to put your own in there. you want to put your clients in there and then you're going to figure out a way um I can't give you the legal advice but
Rhino Justice: right.
Mighty Mike Reid: I would say that having some type of a form for collecting that credit card information because I will collect credit card information on my order form all day long but I use a system that protects that information so not even I could steal it even if I wanted to make sense so legally I'm protected but if you but if you collect it via email or via a a form PDF is better because then it can't be
 

00:45:17

 
Mighty Mike Reid: well now it can be read actually but but anyways as an attachment in an email uh then then it's a little bit safer and then you're protected because you can have them sign off saying that they gave you that information. I'm not sure who is first, Natasha or Adele. I'll let you guys fight for it.
Natasha McDaniel: Go ahead, Adele.
Rhino Justice: Okay. So, I was just going to go back to when like Tero's asking about charging and stuff like that. I know I've done it a couple ways. I've had EI since I'm in Texas. Um I have done eiling. I know one actually was out of California. I just charged him a little bit more that I would go ahead and be eiling um because I believe when I did with California they charged me a fee where if I file if I efiled through Texas it's for free but I will also you know do a charge because it is something extra not quite serve you know not like a serve fee but a little bit extra and then I have actually filed in person at the courouses went ahead
 

00:46:11

 
Natasha McDaniel: What?
Rhino Justice: and you know taken that money paid them and then I've gotten paid back but it's only because I trust the person that I'm eiling or not e filing that I'm going to the courthouse to go ahead and do the documents. I know if I was, you know, trying to probably do that for somebody that I didn't know, make sure what the court case are and, you know, definitely have them prepay before you're doing that kind of service for them.
Terry West: Okay,
Mighty Mike Reid: Yeah. Yeah.
Terry West: that
Mighty Mike Reid: That's
Terry West: makes
Mighty Mike Reid: good.
Terry West: sense.
Mighty Mike Reid: That's good. Natasha, is this related to that too or
Natasha McDaniel: it
Mighty Mike Reid: something?
Natasha McDaniel: is
Mighty Mike Reid: Yeah.
Natasha McDaniel: um Jerry the ones that I did I did in the very beginning and I was blessed because the person knew me and they sat down with me and walked me through it but aren't there some videos, Mighty Mike, out there that will also kind of walk him through the procedure because I know on the state of Indiana site there the different organizations also have their own videos attached that kind of walks the person through it on what you got to do and how you do it and the legalities for the state.
 

00:47:11

 
Natasha McDaniel: Um do they have that where in Texas on their
Rhino Justice: I
Natasha McDaniel: um judicial site?
Mighty Mike Reid: Yeah. Yeah. Actually, I I'll I'll get a link here to our We have a efile help page for our Texas one, but it's the same data. Um, let me see here. It's Texas.23legalupport.com. And then
Rhino Justice: I
Mighty Mike Reid: you can click on Oh, yeah. You're in Texas. Uh, Adele
Rhino Justice: and I know that I didn't like look at any videos when I was stuck at a like I don't know. I think some things are just like common sense, like go in and try to do it. But I know when I wasn't okay with anything, I did call one of my affiliates who had been in the business for 15 years and I said, "What do I put on this one?" And so I've been fortunate. The affiliates that I've worked with have been very helpful with me being newer to the business that are willing to go ahead and help.
 

00:48:03

 
Rhino Justice: So, um, I've been fortunate that way.
Natasha McDaniel: And I know in the state of Indiana when I did it for this client, if we had a question, we just called the support and our judicial system had a support page, a support group actually and it was live support. You just called in. So Terry, those are some things that you might want to look into is just kind of, you know, reach out to Adele. I mean, she's in your, you know, she's in Texas. She might be able to help you a little bit when if you're stuck. Um, I mean, that's what this community is for. It's, you know, to help not only help us grow, but also help us, you know, become more faithful to one another and and just be more positive with this group.
Rhino Justice: Exactly.
Mighty Mike Reid: Yeah. Yeah. I actually found a help uh Terry, I don't know your learning style, but uh e-ilinghelp.com is my uh my help page as a part of my third party vendor uh agreement.
 

00:48:58

 
Mighty Mike Reid: And so you could actually go check that out. It'll I don't know if I have videos, but I actually have videos on my website too. 123 uh legal support. But what I'm saying is those videos will teach you and then you can go to the free Texas e- filing portal. So you can learn how to do it on mine and then you don't have to pay the money to you like just go back and then and then use the free one. Does that make sense?
Terry West: Yeah, it does.
Mighty Mike Reid: Yeah. Yeah. And
Terry West: Yeah.
Mighty Mike Reid: then and then uh what else? Oh yeah. And then just remember don't put don't use your card to file an initial case. when I talk about e- filing a lot of this stuff it's for proofs of service um and that's actually I wanted to show you really quick uh that because it could be helpful for some people to see it um let's see so if you go let's just say you go to my website one 123legalupport.com and you click on eile it'll take you to eile which is our California um portal right but if you click on process serving this is where I think Most people could implement this right away and actually make a significant amount of money extra is just um adding the proof of service part to I mean we got a job we got
 

00:50:12

 
Mighty Mike Reid: paid like $270 something like that for a job last week. Um, do Jessica or Rods, do you remember? Um, they did like uh I think they did nationwide. They did a nationwide one and then they did um this is where I wanted to show you guys this. So, how do you want us to handle the affidavit or proof of service? you know, if you want if they want you to efile it, like this is a very quick way to boost your your bottom line uh quite a bit and people just do it online without even uh calling a lot of times, you know, let's just say it's your basic rate of 147 that it's already boosted it up. You see, like the idea that you can set this up or like my team will set it up for you and basically you're able to immediately increase your average cart value in business. It's all about either raising your prices or adding additional services, you know, and if they and then then another element is if they say, "Do you need a locator or a skip trace?"
 

00:51:18

 
Mighty Mike Reid: and they say, "Um, no, I have an address." Or, "Yes, please find a location for service." And then they could select
Rhino Justice: Okay.
Mighty Mike Reid: how quick they want it skip traced. Let's just say it's 57.
Rhino Justice: Listen.
Mighty Mike Reid: Um, it's supposed to stack up. And I we just updated this form. I think that's wrong, though, actually. Maybe I need to update this. But yeah, it's supposed to add the 57 um to your bottom line. And so by the time you're done getting your your uh proof of service e file, that's why I that's what made me think to show you guys this is like you can get concierge. You can get paid for the different things you're going to do. If all I'm going to do is email it and put a copy in the in the mail, maybe I charge a smaller fee. If all I'm going to do is email it, well then it's zero dollars.
 

00:52:10

 
Mighty Mike Reid: I'm just going to email it to you and it's done. But if I have to go and get it notorized, uh there's a fee for the notary, but also uh that's built into this, but also I I should get paid to go to go down and notoriize it. And the reason why, just so you guys, because I know a lot of you guys notoriize everything in California, we don't do notary. We do a penalty of perjury on all of our documents. So that's why that's why it's a little different.
Rhino Justice: It is a hassle to notoriize here in Texas. I'm like cuz we do penalty and burgjgery too,
Mighty Mike Reid: Yeah.
Rhino Justice: but
Mighty Mike Reid: Oh.
Rhino Justice: lately like so many people want to do notoriization and I'm like oh my goodness. It's like you'll go to the bank sometimes and they'll be like, "Oh, it's going to be like an hour and a half." I have an hour and a half to wait. Like I need to go out and do the rest of my stuff and sometimes it'll like I was like and I try to get my proof back within 24 to 48 hours.
 

00:53:01

 
Rhino Justice: Not trying to be more days. But yeah, doing hate when
Mighty Mike Reid: Yeah.
Rhino Justice: you have the motor stations.
Mighty Mike Reid: Yeah. Edge, make a note to check the order form, please, on the um on that skip trace. I didn't see it hit the bottom line. Maybe it's a glitch. I don't know. But that's a big problem.
Edj Support Team: gamut.
Mighty Mike Reid: Be taking my money. Okay. So, uh yeah, that's true. So, there's there's different ways to do it. So, you should get paid. You should get compensated for the stuff that you're doing, you know. So,
Terry West: Okay.
Mighty Mike Reid: what else? What else we got? We had Jessica just hanging out in the shadows.
Rhino Justice: She's probably out serving, being a boss.
Mighty Mike Reid: Yeah, she's a boss.
Jessica Claycomb: I'm out walking around.
Mighty Mike Reid: Getting that sunshine.
Jessica Claycomb: Yeah.
 

00:53:49

 
Jessica Claycomb: Yeah. First couple days of it.
Mighty Mike Reid: Oh
Jessica Claycomb: Yeah.
Mighty Mike Reid: yeah, the windy, rainy city.
Jessica Claycomb: I know. Yeah. But when I um started like learning how to do stuff at the courthouse, I would just keep asking questions. Like yesterday, like even still, like yesterday I had a question, started walking out, walked back up to the clerk's desk, was asked another question, did it again. Like I'm just trying to push away like my feelings of being shy just so I'm certain how to do stuff correctly. So,
Mighty Mike Reid: Yeah. You know, you could you could actually you could actually um be yourself, but be a version of yourself that speaks to people.
Jessica Claycomb: yep. Be the one you want to be.
Mighty Mike Reid: Yeah. Like so many people are like, "I'm not an extrovert. That's why I don't sell. I don't." You actually actually the best salespeople are introverts, believe it or not, because they've learned the exact words, the way to say something to people instead of being the person that says all the things they shouldn't say.
 

00:54:51

 
Mighty Mike Reid: That's an extrovert, right? They're the ones always getting in trouble when they're young. They, you know, and so they're always good at sales because then they just learn what to say. They're already good at talking to people, whatever. But the introverted people are so intentional about what they say that they only say the things that matter and once they learn what to say. And so um and you say what to say. Well, there is some specific things you say to be better at um building relationships and connecting with people and getting people to say yes, I'll hire you. Natasha
Natasha McDaniel: Just want to say thank you, but I have to head to another meeting. And I am so blessed to be able to meet so many different people and just so many different good ideas that everybody's has out there. Thank you very much and have a good weekend, everybody.
Rhino Justice: Have a
Mighty Mike Reid: Yeah,
Rhino Justice: good weekend.
Mighty Mike Reid: thank you.
 

00:55:39

 
Mighty Mike Reid: Yeah, it is time to to end, but um excited. I got a couple podcast interviews. We're um I I hope anybody who's thought about doing it jumps on and then and uh schedules. You can go to mightyamation.com, click on contact us, and uh it'll actually put you on my calendar. Like Mark will Mark will make sure because you have to ask what it what it's for. Mark will make sure to put in there that you're a podcast person. And if you're watching the replay and it's not available right now, don't don't fret, okay? We're going to bring it back. Um it's
Terry West: just,
Mighty Mike Reid: just uh it's a lot of work. And so when we do it, it's like having a whole another project that we work on to make it successful. And we're to make Google happy. We're putting it all on the website. So we were putting it all in school, but we're actually shifting and we're putting it all on the website because that's how we're going to get Google to freak out about it and fang girl over us and put us on the top of Google like that.
 

00:56:37

 
Mighty Mike Reid: So we're going to do that and we're going to do the roundts in June. We have so instead of the masterminds, we're going to be having roundts once a month and I hope we get a big turnout on those. They're going to be evening meetings. I know not everybody's available, but we're going to have some evening roundtables where we talk about specific things with different states. So, I'm going to say, "Hey, this month, let's do this. Let's try to focus on this state or that state."
Rhino Justice: You going to do like 1000 p.m. roundts when we're all done serving?
Mighty Mike Reid: Yeah. Yeah. People want evenings. I I'm like, "Everybody serves in the evening, but then I I literally did a poll and we got like 17 people voted to have a evening uh uh session."
Rhino Justice: Well, that's
Mighty Mike Reid: So,
Rhino Justice: that's what I was going to say. Are you do you going to do it late evening or process serving time evening?
 

00:57:23

 
Mighty Mike Reid: Are you talking about California time or Florida time?
Rhino Justice: Um I think we should do like central or mountain so it's in between
Mighty Mike Reid: Yeah, exactly. So, I'm in New Mexico, so I am pretty central. Not quite as central as you, but pretty central. And uh I think what did we do? We did like I think 7 o'clock. So ended up being nine nine o'clock
Rhino Justice: nine
Mighty Mike Reid: Florida which is 8 o'clock Texas
Rhino Justice: Texas. Yes.
Mighty Mike Reid: which is
Rhino Justice: I
Mighty Mike Reid: 6
Rhino Justice: would ra
Mighty Mike Reid: o'clock.
Rhino Justice: I would rather it be 900 PM Texas. I'm like 9:00 p.m. Texas
Mighty Mike Reid: Yeah. But then you have your uh
Rhino Justice: East
Mighty Mike Reid: 10
Rhino Justice: Coast
Mighty Mike Reid: o'clock
Rhino Justice: at 10
Mighty Mike Reid: Florida and they're just like I'm done. Yeah. So you can't make everybody exactly happy.
 

00:58:02

 
Mighty Mike Reid: But for that one day per month, you can put your serves on the desk and uh come hang out with us and
Rhino Justice: or
Mighty Mike Reid: have a
Rhino Justice: just
Mighty Mike Reid: great
Rhino Justice: be
Mighty Mike Reid: time.
Rhino Justice: in the Or just be in the car. No, no matter what.
Mighty Mike Reid: Yeah. I mean, when I would serve 30 or Let me tell you, when I would serve 30 or 40 papers, uh I shouldn't say served. Uh there was a couple days there was a lot, but for the most part attempted. When I would attempt 30 or 40 papers a day, I would go by the bank that same day. I would hang out with my kids some, you know, for an hour or so that day. I would eat. I would sleep. Like, so the idea that we can't work around uh an hour once a
Rhino Justice: Mhm.
Mighty Mike Reid: month is is tough for me to to comprehend.
 

00:58:44

 
Mighty Mike Reid: So, I just want to make as many people happy as I can and and help help people succeed. And and that's why we record them, too, so you guys can watch the replay. And Adele, you're crushing it. Your website's about to go live. I'm excited to see Rhino Justice and to be a part of it so early when you were thinking about what name and and how you had the problem with having a name that was the same as another company in the in in another area. And it's cool. It's a cool brand, too.
Rhino Justice: Yeah,
Mighty Mike Reid: Rhino.
Rhino Justice: I'm excited. We
Mighty Mike Reid: Yeah.
Rhino Justice: talk about branding. Hey, that's a brand name right there.
Mighty Mike Reid: Rhino Justice. Yeah. Yeah. It's going to be cool, man. And and you know, a branding is not just the the logo and the colors and all this. It's also the service you deliver, you know.
 

00:59:28

 
Mighty Mike Reid: Um, Desi was trying to get me to change the name of Mighty Website Builder a little bit, and I was like, "All right, let's talk about a name that would make sense, and it's it doesn't have to be Mighty because we're partners in that business." And um and uh and she was saying, "Well, the the arm doesn't make sense because it's not a fitness company." And this the reason why I bring this up is because it's important for you to understand that people will never see your brand until it's a brand. You know, you think about Apple. Is Apple.com the biggest fruit company in the world? Do they sell the most fruit? Do they have uh shareholder meetings about apples? You know, they there's
Rhino Justice: Mhm.
Mighty Mike Reid: nothing having to do with apples. nothing.
Rhino Justice: post nothing.
Mighty Mike Reid: It's they're computer they're computers and they're and they're awesome but they have nothing to do with apples
Rhino Justice: I did hear somebody like there's one person that said, "Well, Rhinus justice doesn't say anything about process serving."
 

01:00:30

 
Rhino Justice: I said, "It doesn't need to. It'll the word's going to be able to get out there.
Mighty Mike Reid: and
Rhino Justice: The
Mighty Mike Reid: that
Rhino Justice: word's going
Mighty Mike Reid: that's
Rhino Justice: to get out there.
Mighty Mike Reid: yeah thank you for making that that's exactly what I'm saying is that you will get people that will hate on your brand but it doesn't matter because the people who know your brand who've hired you and you've done a good job for them, they will remember you based on that branding. So,
Rhino Justice: Okay.
Mighty Mike Reid: so you someone buys a Mac after having Samsung's their whole life or um Yeah. Yeah. Samsung computers or whatever their whole life and they're like, "Whoa, I can like double click here and do this different, right?" And some people, they don't like change and they don't want to learn new stuff and so they hate it, right? And so they know, I don't like Macs, right? And so they go, so really branding is just about funneling people to different things that they would actually prefer.
 

01:01:17

 
Mighty Mike Reid: You know, and if and if you do a good job and your service is so good and you you you maybe you make a mistake, but then you own it. You know, like what Natasha was saying about like, I'm not too sure about that. I need to learn more about that before I do that. And the client was like, let's learn together because they want someone who will do it, but they want someone who they can trust. Trust is the most important thing. That's what branding is. You could say replace the word branding with trusting. I'm going to work on my online trusting today. You know, it's what it is. People learn to trust you. Netty's
Rhino Justice: It's
Mighty Mike Reid: all excited because that's all she does all day for me. All every single day. Brand brand. Yeah, she's doing good on the images, too. Sometimes I'm reading them going like, "What did I say? What
 

01:02:06

 
Mighty Mike Reid: am I saying here?" It's pretty good. You're doing good. Good. Cool, guys. Well, hey, uh, we'll see you next week. Um, uh, I'll see you inside the community. I've been trying to keep, uh, catch up on all the comment. Lots of great posts. I had to delete a couple posts because people were just, uh, like somebody even posted about WordPress and like what kind of websites. I didn't delete that because I like I like the differing opinions and and stuff. What I don't like is somebody if if it's uh, if it's just complete nonsense. I don't I don't want to call anybody out, but uh um yeah, some stuff's just ter I don't know if people are drunk when they're writing them. I don't know. Um but feel free to engage, keep it professional, and uh let's keep growing the community and make it a a place we can all be proud of and uh excited to invite people to. We are doing what we've always been doing. Mark, you can see his eyes right now. actively actively uh pulling lists and using very expensive tools uh to pull data across the whole country. We're going to our goal by the end of the summer is to be to a thousand members inside of Mighty Process Server. So, it's we're halfway there. So, pretty exciting. All right, guys. Take care. Be safe as always. Live mighty.
Rhino Justice: Why do you?
Mighty Mike Reid: Awesome. We'll see
Rhino Justice: Have
Mighty Mike Reid: you guys
Rhino Justice: a good week.
Mighty Mike Reid: Tuesday.
Mark Success Team: Hey guys.
 

Transcription ended after 01:03:32