Process Server Mastermind April 8, 2025

Notes

• Meeting Introduction and Google Meet Overview: Mighty Mike Reid welcomed attendees to the mastermind meeting, explaining the use of the "raise hand" feature in Google Meet (00:00:00) and highlighting its advantages over Zoom (00:01:15).  They also announced the recording of the meeting for later replay on mightyprocesserver.com and YouTube (00:00:00).

• Mighty Process Server App and Community Features: Reid discussed the development of the Mighty Process Server app, emphasizing the upcoming integration of a community chat feature for communication and collaboration among users (00:03:09).

• Book Writing Process and Mastermind Sessions: Reid detailed their plans to write a book titled "Process Server Daily," focusing on daily habits for building a successful process serving business (00:02:09).  They also mentioned separate mastermind meetings to be scheduled for the book writing process (00:03:09).

• Don Hartwell's High-Value Service Strategy:  Don Hartwell shared their experience of securing multiple high-paying ($500) process serving jobs, often on weekends (00:05:52).  Reid encouraged them to further increase their pricing based on the value of their same-day service and the urgency of the client's needs (00:06:54).

• Pricing Strategies and Business Value:  Reid and Hartwell discussed strategies for justifying higher pricing for process serving, emphasizing the value of time and expertise (00:06:54).  They highlighted the importance of setting standards and valuing one's services (00:05:52).

• Mighty Automation and Social Media Marketing: Reid emphasized the importance of social media marketing for process servers (00:11:13), promoting Mighty Automation, a tool included in Mighty Premium membership, for scheduling and posting social media content.  They also addressed user confusion regarding Mighty Automation and the app directory (00:12:14).

• VA Training and Support: Reid highlighted the integration of virtual assistants (VAs) into their business model, discussing the training provided by Mark and the success of Don Hartwell's VA, Rods (00:10:23) (00:13:56).  They emphasized the value of VA support in freeing up time for business growth (00:14:36).

• Hiring and Utilizing VAs:  The discussion covered the benefits of hiring VAs, particularly from the Philippines, due to cost-effectiveness and team integration within the Mighty Process Server community (00:16:53).  Hartwell shared their positive experience with their VA, Rods, and the value of this investment in their business (00:14:36).

• Marketing Strategies and Exposure:  Reid stressed the importance of marketing and exposure for business growth (00:20:23),  highlighting the use of Mighty Automation for social media marketing and other online strategies.  They also encouraged attending industry events and building relationships with other professionals (00:18:37).

• California Assembly Bill and Industry Associations:  The discussion touched upon a California assembly bill impacting process servers and the importance of active participation in industry associations to address potential changes in legislation (00:33:28) (00:36:30).

• "Be the Backup" Strategy: Jacob Davis shared their success with the "be the backup" strategy, resulting in securing new clients (00:39:40).  Reid further promoted this strategy as a viable approach for acquiring new business, especially for those starting out (00:42:03).

• Judgment Recovery and Business Partnerships: Reid discussed the potential for process servers to expand their services into judgment recovery, suggesting partnerships with private investigators or other professionals as a way to increase revenue streams (00:43:55).  They highlighted the importance of building relationships and maintaining integrity within the industry (00:45:06).

• Addressing Client Concerns and Optimizing Processes: Reid discussed the process of optimizing the customer experience for 123 Legal Support,  focusing on online ordering to streamline job intake (00:27:52).  They emphasized the benefits of automating workflows and avoiding reliance on email communication for order management (00:30:25).

• The Direwolf and Adapting to Change:  Reid lightheartedly discussed the emergence of genetically engineered direwolves and its potential impact on process servers, using it as a metaphor for adapting to unforeseen challenges and unexpected changes within the industry (00:31:20).

• Meeting Format and Purpose: Mighty Mike Reid explained the format of the mastermind meeting as a Q&A and brainstorming session, emphasizing a positive and growth-oriented environment (00:59:19).  They clarified their role as host rather than leader, encouraging open discussion (01:00:12).

• Jessica Claycomb's Update: Jessica Claycomb shared that they are on vacation but are still managing their busy process serving business, including delegating tasks and supporting their team (01:00:12).  Mighty Mike Reid acknowledged their success and encouraged them to appreciate the busy season of their business (01:01:59).

• Financial Advice and Tax Planning: Mighty Mike Reid discussed tax planning strategies, specifically mentioning the benefits of investing in real estate to offset taxes through depreciation (01:02:58). They recommended consulting a tax advisor specializing in real estate for personalized advice (01:04:00). They also expressed interest in potentially having a tax advisor join future meetings to address diverse situations (01:05:09).

• Upcoming Events and Book Launch: Mighty Mike Reid announced their upcoming vacation and plans to attend NAPS in Florida with Shawn Griffin, who will co-host a series of interviews (01:06:03).  They also mentioned plans to share a rough draft of their book, Process Server Daily, with the community for feedback in May, offering contributors credit in the book (01:07:41).  They plan to schedule a book launch team meeting on either Wednesday or Thursday (01:12:39).

• Google Meet vs. Zoom: A discussion ensued regarding the use of Google Meet versus Zoom, with some participants expressing preference for Zoom's video quality (01:13:59). Mighty Mike Reid explained their shift to Google Meet due to Zoom's unexpected data charges and issues with refunds.  Participants shared similar negative experiences with Zoom's billing practices (01:14:46).

• VA Support and Website Updates: Mighty Mike Reid discussed the role of their virtual assistants (VAs) and their importance in supporting their businesses (01:10:08). They mentioned the various services offered by their team and the importance of having a structured business process (01:10:59).  A conversation regarding a website update for Charles Proffitt was also discussed (01:17:41).

Transcript

00:00:00

 
Mighty Mike Reid: Welcome to April 8th's uh mighty mastermind designed specifically for process servers who want to crush it in the legal support profession. We are recording here and we are going to go ahead and um get started. So, if you guys are new to Google Meet, there's a little raise your hand down in the bottom there. Hear a little bloom. That's uh that's saying, "Hey, I have something I want to say." It's just kind of like saying, "Excuse me." It's just a respectful way of like contributing, a way of like saying, "Hey, I want to contribute." And we appreciate your contribution because what we're doing here is just trying to mastermind together. A mastermind is only as good as the group of people who are in that mastermind, right? like the the input and the perspective that different people have and so appreciate you uh attending today. So if you want to introduce yourself turn on your screen so that we can actually have a we are recording this this is for replay inside the community at mightyprocesserver.com you can click on community and join us for free if you're watching this on YouTube which a lot of people I'm learning find us on YouTube.
 

00:01:15

 
Mighty Mike Reid: If you found my channel on YouTube helpful and you you made yourself here, welcome. That's super exciting. It's pretty cool how social media actually brings you uh brings more people into your business and into your life. And um I love it. So, if you're new here, definitely um uh engage. Like that's how you're going to get the most from a mastermind is by engaging. You're welcome to put your information inside the chat over here and uh get to know each other. That is Oh, that's pretty cool. You can pin it. Pin this message. So, I'm learning about Google Meet and how much more how much more awesome it is than Zoom. I'm surprised because back in the day, I was like, why use all these different Google products? I should check out Google Meet. And it was terrible at the time. Everything about it was just terrible. I did not enjoy it.
 

00:02:09

 
Mighty Mike Reid: And now it's uh it's pretty awesome. It's got a lot of different things we're going to get into in the future. I started a mirror board. M I R O. It is a paid app, but I the mirror board allows me to be able to share certain things with you. So, as I build out, as I start teaching um the bookw writing process that I'm going through, um I paid for a mastermind uh a while back and it allow it taught me a lot about how to write and launch a book. Not just write a book, but how to launch a book so it becomes a bestseller. I'm not pretending to be an expert in this. I just saying I know the basics. I'm going to go through and write my book process server daily. um you know the daily habits for building a you know a successful process serving business. That's what it's going to be called. And uh a bunch of you guys reached out on school which was really really exciting and kind of like honestly a little bit humbling that so many people were willing to help out with it and uh I'm excited to go through that process.
 

00:03:09

 
Mighty Mike Reid: So we're going to do separate meetings. I'll schedule them inside the calendar so you guys know when they are but we'll do them separate for the masterminds because I don't want the masterminds to take over. I mean, I don't want that to take over all the time that we have for the masterminds. Okay, so cool. Well, let's go ahead and uh get started. If you're if you want to introduce yourself, turn on your camera and uh we'll get going. So, I am Michael Reid. I started 123 Legal Support. Most of you guys know that, especially if you're watching on, you know, you've been watching me on YouTube or you've been in the community for a while. Um, and uh that's me. I lead the community. Feel free to reach out to me on school, the school platform that we use. And I was just talking to my developer and apparently we are going to have the ability inside the app, the mighty process server app to have a community to have the chat feature inside the community.
 

00:04:01

 
Mighty Mike Reid: So while we're searching for process servers and answering quotes and handling our jobs and everything inside the platform, we'll also have the ability to be chat be like communicating and and hitting the at symbol and thanks Don for doing a great job on this job and blah blah blah, you know, back and forth, which is pretty exciting. It'd be pretty cool. So uh I'm still learning Google Meet, but it looks like we have one person with their camera on that is a a member of the community. Oh, and Jacob here. So we'll start with you, Mr. Jacob.
Jacob Davis: What's up
Mighty Mike Reid: Looks
Jacob Davis: guys?
Mighty Mike Reid: like
Jacob Davis: Jacob Davis here with Brock Courier in San Antonio, Texas. Serving the South Texas area since 2018. I'm gonna have my camera off mic. I I just had shoulder surgery yesterday and I don't want to be a disruption over here.
Mighty Mike Reid: Yeah. Yeah. Um, you're you're feeling better.
Jacob Davis: So, yes, today's a better day.
 

00:04:53

 
Jacob Davis: The pain is setting in all that. Uh they they put like a nerve blocker in my left shoulder so that when they did the surgery I guess it whatever needed. So I still kind of on some of that medicine and stuff you know.
Mighty Mike Reid: Nice. Nice. This is a good time to pick on you and ask you all the questions.
Jacob Davis: Yeah. I was told that I cannot be held legally liable for anything I say.
Mighty Mike Reid: Okay. Well, hey. Well, welcome. Thanks for making the time for to come.
Jacob Davis: Of course. Sorry, brother. Let's
Mighty Mike Reid: All right, Miss Don. Oh, you're muted.
Dawn Hartwell: Now, can you hear me?
Mighty Mike Reid: Yes.
Dawn Hartwell: Okay, sorry about that. Uh, good morning. I'm Don Hartwell with Hardheart Investigations. Uh, we also do process serving. Uh, been in business since 2017 and, uh, very happy to be part of the community.
 

00:05:52

 
Dawn Hartwell: Um, I'm I forgot it was, uh, the other night I got another one of those $500 jobs that Mike told me about. And um Troy was like, "What? We're not going to go do that. How much is it?" And I'm like, " $500?" He's like, "Oh, okay." Because it was a Sunday night. Drop what you're doing and go do this. So,
Mighty Mike Reid: H.
Dawn Hartwell: uh, thanks again for the I think that's the fourth $500 job. U So, it's very, uh, it works. Everything works. me.
Mighty Mike Reid: Yeah. Yeah. They say I always say, you know, everything works if you work, you know, but but Don, there's a couple couple things and so I don't see anyone else with their camera on so I'll go ahead and uh just make make let's stay on this for a second. Um I I'm humbled that you give me credit because I mentioned it to you. But really what it is is that you have a professional business where you run things like a professional and when you on Sunday you're like I'm not going to go do that.
 

00:06:54

 
Mighty Mike Reid: Okay. But then you have these certain you set certain standards for your business for yourself where it's like look and what I would say to you Don is like let's take this to the next level. Okay let's say how how much can more can you do that actually offers more value. So, the value you're providing is you're doing it on a day you're uh that most other people aren't going to do it and you're doing it um you know like on a Sunday and you're doing it kind of like same day, right? So, it's like not only is it a Sunday but it's a like a same day order that you know that you got. So what could you do to justify charging you know a,000 if you know $7.99 you know uh 8 and this is not like some people hear this like I have some people in my life that are like yeah but why would you be greedy it's this is a business you know my son actually mentioned to me the other day I said something like it's just business he's like that's something that that's something that uh you know a business guy would say oh it's just business you know like
 

00:08:01

 
Dawn Hartwell: Right.
Mighty Mike Reid: people are people are all dying And the guy's like, "It's just business." Not that, okay? We're not going to those extremes. People like to be extreme. We're saying that you run a business. Your time is worth
Dawn Hartwell: Thank
Mighty Mike Reid: something.
Dawn Hartwell: you.
Mighty Mike Reid: Your services are worth something. And if people are willing to pay it, why wouldn't you allow them to pay you more money, right?
Dawn Hartwell: I think if it would have been a different situation, of course, everything is situational. Um, it was a lady who wanted to have her husband served. Uh, he's living in a hotel. They're separated and she didn't know what room number and her son was visiting him uh that weekend. Um, so, uh, she didn't blink at the 500. Uh, she questioned it. It took a a couple of hours to agree to it. And I explained her explained to her. I'm like, with the information you gave me, you know, we will stop what we're doing.
 

00:09:00

 
Dawn Hartwell: We'll go and do this and we'll take care of it. We'll file the after, you know, the papers afterwards and it'll be done. Um, so and it did involve some surveillance, but we were done in an hour. I mean,
Mighty Mike Reid: Yeah.
Dawn Hartwell: done.
Mighty Mike Reid: Yeah. We'll go out make make the same day attempts and this is our package deal. It's 500 bucks. If you want to do it, great. If not, that's okay, too. like,
Dawn Hartwell: Yeah.
Mighty Mike Reid: "Oh, you know, we'll do it we we'll do it on Tuesday for, you know, or Wednesday for our normal fee, you know,
Dawn Hartwell: Mhm.
Mighty Mike Reid: and and I think I think you hit it on the head just like making the ask, making the the offer and then and also valuing your time like if you didn't have to go do that,
Dawn Hartwell: Right.
Mighty Mike Reid: you
Dawn Hartwell: Right.
Mighty Mike Reid: have the peace of mind that you're at home where you have spent time with your family, your husband."
 

00:09:45

 
Dawn Hartwell: Yeah.
Mighty Mike Reid: So
Dawn Hartwell: Normally,
Mighty Mike Reid: I think that
Dawn Hartwell: normally I don't even answer my phone on Sundays if it's work. I'll let Troy answer it, but for some reason I answered this one and I'm glad I did.
Mighty Mike Reid: Yeah. Yeah. Love it. Love it. Love it. Love it. No, great feedback. Great feedback. And so if you guys are new to the community, like a lot of the stuff that I lean towards is teaching you how to make more money. Like that's why we're doing this, right? We're like we're we
Dawn Hartwell: All
Mighty Mike Reid: have a business. We're trying to have a business where we can save money. Of course, I think I could spend a lot more time on on keeping more of what you make, but it's just naturally who I am to say, "Let's go make more money, right? Let's
Dawn Hartwell: right.
 

00:10:23

 
Mighty Mike Reid: go find ways to make more money." Uh, but you should be trying to keep more of what you make. That is a part of it being a business. And um so, but don't expect that from me. So, so Don, what what um Don, you actually have a training coming up. We're not going to open it to everyone else. uh yet we just we talked about that. But you guys should know that big things are happening now. I'm not just building an app and we're doing this stuff. You see the VAS like I bring on the best talent and then I end up hiring them because I'm like how can I possibly take the chance to let this person go to somebody else? Netti is the newest member of our team. Netty, say what's up. You're muted.
Neddy Support: Hello. Hi.
Mighty Mike Reid: Hey, how you doing? How
Neddy Support: Hi,
 

00:11:13

 
Mighty Mike Reid: are you
Neddy Support: guys.
Mighty Mike Reid: enjoying working at team Mighty
Neddy Support: I'm doing good. I'm privileged to be on this team.
Mighty Mike Reid: Privile? She's so sweet and humble and kind and but she is crushing it. We spent a few hours uh what was it yesterday going over um social media stuff and how to um create some of that. And it's kind of an element we haven't really focused a lot on, but in a recent uh poll, let me see if I could bring it up really quick. In a recent poll, I said, "What would you be most interested in having a VA do for you?" And what I got back was an overwhelming Let's see if I can find it. an overwhelming response that people thought uh posting their social media content would be the thing that they would want the most. I don't see it right away, but um and it was like something like 10 and the other ones were like one and one and two, you know, there was like 10 votes for this one thing and I was like, "Wow."
 

00:12:14

 
Mighty Mike Reid: And the crazy part about it is Mighty Automation, which we include when you're a Mighty Premium member. Mighty Automation comes for free, right, as a part of it. um allows you to schedule and post your social media post to your social media if you've tied it in there. And so Mark has talked about it
Mark Success Team: What?
Mighty Mike Reid: before of like how to do it and everything. So u Mark do you find how many people are there people who are connecting or people having trouble getting their stuff connected or logging in? We had uh who was I talking to one of you guys about someone who canled their membership because they weren't able to log in and they were confused about what they were actually logging into whether it was a directory versus a mighty automation. And so those are two different things, right? Like your directory listing goes on mighty process server. We're building an app which is not even really live yet.
 

00:13:06

 
Mighty Mike Reid: So that's something different. And then there's Mighty Automation. And Mighty Automation is the marketing tool that you can log into. So I just want to be very clear and like answer any questions or help people get use that tool because I spend a lot of money every month on this tool, Mighty Automation. the different tools that are integrated with mighty automation starting with go high level which if the level that we have it set at is like really high and you can pretty much do everything with it. So if you're so if you're um not logged into Mighty Automation or you it's confusing because when you first log in you don't really know what to do. But I'll tell you the first thing you could do is go connect all your social media accounts. Mark is available paid full-time. Should we
Mark Success Team: Healthy
Mighty Mike Reid: make you part-time,
Mark Success Team: eyes.
Mighty Mike Reid: Mark? Mark, should we make you part-time since no one's not many people schedule with you?
 

00:13:56

 
Mighty Mike Reid: I should make you parttime, huh? Mark is full-time ready to help walk you through how to do this. And
Mark Success Team: Yeah,
Mighty Mike Reid: I
Mark Success Team: guys,
Mighty Mike Reid: understand a lot of you guys are busy.
Mark Success Team: you're
Mighty Mike Reid: Okay.
Mark Success Team: missing a lot.
Mighty Mike Reid: And if you don't and if you don't have time to schedule with Mark and but you do have money and you want to hire a VA, we got lots of great uh VAS that Mark will teach how
Mark Success Team: Yeah.
Mighty Mike Reid: to how to do it. And what we just recently started doing with Don, uh Don's VA is Rods and
Mark Success Team: Yeah. We just
Mighty Mike Reid: uh
Mark Success Team: started
Mighty Mike Reid: we
Mark Success Team: today
Mighty Mike Reid: just
Mark Success Team: training her.
Mighty Mike Reid: yeah, teaching her when she's not working for Don, she's work, she's learning, uh with with us how to do this social media stuff for Don.
 

00:14:36

 
Mighty Mike Reid: So, um I don't know, Don, if you this is unprepared, but Don, if you have any feedback or negative or positive uh on on that on that whole experience, that'd be great.
Dawn Hartwell: Um well uh I use Serve Manager. So Rods and I it's been I think three weeks. Um and so we've been working and of course there's always a learning curve and it takes a lot of time and she's you know getting there yesterday. I kind of like just not tuned in and let her do it on her own and uh came back and we revisited stuff and she did great. Um, there's always something to learn when it comes to process serving because every client is different, every state is different, every job is different. So, it's a lot of moving parts. Um, but it takes a lot off of my plate to have a VA. Um, and you know, it's just investing into I'm investing into her, investing into myself, uh, so that I can have more time to do to run the business while she takes care of that.
 

00:15:47

 
Dawn Hartwell: Um, the we've been focusing so much on uh, uh, the process serving serve manager. Uh we posted one post through Mighty Automation and we got everything hooked up. Uh but we haven't done anything else with it. Uh so uh with her, you know, working with Mark to get trained on that, that's going to be amazing. So I'm
Mighty Mike Reid: Yeah.
Dawn Hartwell: I'm very grateful. And and you know, Troy keeps questioning me. He's like, "Why are we doing this?" And uh so I'm grateful that it's uh it's it's it's a great investment.
Mighty Mike Reid: Yeah. And you know, it's funny because I'm like one of the most or at least I consider myself like one of the most American, you know, by American, you know, person. And um but I but I'm a business I'm a business person, right? like I need to understand like business and cash flow and how to operate a business on a on a budget, right? Like this is a big thing that I've always struggled with and finding good people in the US and I'm just being honest.
 

00:16:53

 
Mighty Mike Reid: This is nothing, you know, I'm a patriotic person, but finding good people, hardworking people that will work for a decent wage, like understanding that you're a small business is hard. And in the Philippines, you're paying them, you know, $5 an hour, it might as well be a million. like they really do really well on that wage. It's a very good living wage and you know uh when you we actually give them a pay structure that encourages them and we give them raises over time and and it allows them to be able to flourish and learn and as they as they learn more they get paid more and it's like a it's like a continuous growth process that they appreciate. Right guys?
Dawn Hartwell: Mhm.
Neddy Support: Mhm. Mhm.
Mighty Mike Reid: Like the alternative is, you know, the alternative is working at um uh you know, some like Chase or some what do you guys call BO uh industry and it's kind of like what we do here, but we're a part of a team.
 

00:17:46

 
Mighty Mike Reid: We have a lot of community and family. And that's what's cool about Rod's like even though she works for you, Don, she's also a part of a team of people who like support her and uplift her and she feels like even if you're never available, literally never available, she would feel a part of something and she would be most productive for you, which
Dawn Hartwell: Right.
Mighty Mike Reid: is pretty which is pretty cool. And I didn't even plan it that way. It's just kind of working out that way. And and and these these guys are all awesome and so they're Michael, maybe we should try this. And I'm like, that's actually a good idea. And then it turns into something really cool. So,
Dawn Hartwell: I'm excited for the day where I can do fulltime and her tell me things that she's done. Not that I've asked her to do, you know, when it comes to marketing. Uh I love marketing. That's how I started following you was because of marketing um years ago.
 

00:18:37

 
Dawn Hartwell: and um you know but we don't market here because I don't have time. I'm too busy in the business. Um you know and you know I say we don't market. We're part of associations. We're part of naps
Mighty Mike Reid: Red.
Dawn Hartwell: and stuff. So uh and then we get referrals but you know I'm not killing it like some of you guys are doingund 150 jobs a week. I'm not.
Mighty Mike Reid: Yeah. you have your PI side of your business too
Dawn Hartwell: Right.
Mighty Mike Reid: and you know but I but I will say um I will say when it comes to the marketing side like that's next level like we didn't want to pull rods off of your of learning serve manager because we know that's going to replace once she gets that down it's going to replace you in a big way
Dawn Hartwell: Yeah.
Mighty Mike Reid: replace your or your time it's going to give you back a lot of your time and then uh but now we're transitioning right just now this week we're transitioning to having Mark take
 

00:19:33

 
Dawn Hartwell: Yeah.
Mighty Mike Reid: more of that time and we talked about it make giving her a couple extra hours and I don't mind paying her uh extra and then she can work for you know learning and
Dawn Hartwell: Right.
Mighty Mike Reid: covering that because I think that's going to be really cool once you start implementing the different marketing stuff. It's not just social media either. It's also, you know, Google and getting reviews and
Dawn Hartwell: All right. Now, she's, you know, for filler work cuz like I said, we're not heavy, you know, 100% processory. Uh, but she has some spreadsheets that I've sent to her that she's, you know, finding out the information that I need to be added to that. So, you know, there is other stuff that she's already doing for me. Uh, but it's stuff that's been on the back burner that I just haven't had time to do. So, I'm very
Mighty Mike Reid: love.
Dawn Hartwell: grateful.
Mighty Mike Reid: I love it. I love it. So, yeah, I would look forward to getting with you again.
 

00:20:23

 
Mighty Mike Reid: You know, we'll get into Slack and uh and start uh and do some more stuff together. I'll I'll I'll get with Mark on a couple ideas. I have um we've talked about a little bit already, but we'll get in specifically for rods in your location with the website you have. like it's a little it's like off platform for us, but it's something that we can still dive into a little bit and see if we can get more uh more exposure. I mean, at the end of the day, marketing um is all about exposure. They one guy that's kind of controversial Grant Cardone talks about he says um he's controversial but you know you can't deny the success is
Dawn Hartwell: Mhm.
Mighty Mike Reid: that um obscurity you know killer I've said this before but like killing obscurity most people the reason they don't do business with you is they just don't know about you you know they simply don't know about you right a lot of people who aren't in this community they just simply don't know about the community and once they learn about it they're like what there's an entire group of people, the processor that are processors that are trying to help each other grow.
 

00:21:27

 
Mighty Mike Reid: How did I not know about this? And then they join and you and some of them stay. Some of them find success. They take a few tips and go implement. We don't see them for a while. Then they come back and they're like, I built this business. Check this
Dawn Hartwell: Yeah,
Mighty Mike Reid: out. You know, that's so cool. You know,
Dawn Hartwell: I
Mighty Mike Reid: so
Dawn Hartwell: know.
Mighty Mike Reid: it's
Dawn Hartwell: I
Mighty Mike Reid: the
Dawn Hartwell: did.
Mighty Mike Reid: same thing.
Dawn Hartwell: Yeah, I disappeared for about It's probably about six weeks because I'd taken on so much in the uh what is it? The is it what
Mighty Mike Reid: a
Dawn Hartwell: do you
Mighty Mike Reid: live
Dawn Hartwell: call it?
Mighty Mike Reid: scan.
Dawn Hartwell: CAD.
Mighty Mike Reid: You didn't.
Dawn Hartwell: No, the academy thing. Your program.
Mighty Mike Reid: Oh yeah. T learning about the um the be the backup.
 

00:22:05

 
Mighty Mike Reid: Um
Dawn Hartwell: No, the whole process is what I'm saying. The 10 steps or whatever.
Mighty Mike Reid: Oh yes. Yes. The start
Dawn Hartwell: Yeah.
Mighty Mike Reid: here challenge. Yeah. And the
Dawn Hartwell: So,
Mighty Mike Reid: challenge and stuff. Yeah.
Dawn Hartwell: I did that and it was just overwhelming. So, I took I disappeared for like six weeks, maybe two
Mighty Mike Reid: Yeah.
Dawn Hartwell: months. And and uh it it works. They just need to to do it.
Mighty Mike Reid: Yeah, it's just put implementing it. Yeah. Well, what's cool is that once you you reach that level like where I believe you are is like you you and and other people who have reached that like the financial level like you need to be able to support yourself and others, right? And then then you can start to replace your time. You either have time or money. Those are the two things, you know, simple the way to look at it.
 

00:22:47

 
Mighty Mike Reid: But it's like you either have time or money. If you have money but no time, well then it's time to start like have getting some of these things that you do off of your plate and then uh and paying for that, right? And then you turn around and you your business grows because of it because now more of your focus is on growth and then your business grows more and now you have less time and then you hire more people and then eventually, you know, it's like an ongoing thing. But you know what? These are good these are good problems to have. You know, they say like create good problems like make make as many good problems as you can that you can solve, you know, and then and then go from there. But, um, I'm excited you guys. Um, there's a couple things I want to touch on today is first of all, the book schedule. There's a lot of people who offered to buy the book, review, you know, for a dollar because that's a part of the process.
 

00:23:36

 
Mighty Mike Reid: Um, I'll just mention real quick. So the the process goes you you not the bookw writing process but once you have a book that you're which we're going to go into great detail in the future right in this I think I was calling it the book launch team uh just to make it fun you know book launch team you know whoever's involved will have access to that course I don't want to just give it to everyone because every single person in there I'm going to take the time to help them as I go through the process we'll do mine first and then we'll go through and once I launch it and then we'll actually go through each person and say what's your niche like what can we write about let's and kind of have like a little mini bookw writing mastermind where we where we each launch a book and we support each other's book and we all go buy each other's book for a dollar we go all go into Amazon leave each other the reviews so that the book ranks first for that niche right and then you can actually put on your printed copies bestseller now when you go to conferences or you go to places you bring your book be like, "Oh, did I give you a copy of my book?"
 

00:24:39

 
Mighty Mike Reid: Like, there's no greater flex in any business world than to say like, "Oh, yeah. I wrote a book on that. Check this out." Like, I actually have some books that were written by Valerie McGelry and uh some other folks that, you know, they're just little thin books on up on the shelf over here. But just having the book saying like, "This is the knowledge that I have about this topic. What have you done?" It's just like it immediately gives you credibility in whatever sphere you're in. If you want to speak at parallegal conferences, yeah, I'm the author of this e- filing book. Oh, okay. Okay. Yeah, you please come speak. Teach us about e- filing in California, right? Oh, I'm the book about uh skip I wrote the book about um uh let's just say skip tracing in, you know, in Texas. Whatever your city is, you're better off niching down. So, we'll get into some of that because I think a lot of people think that they can't have a niche, but you actually can.
 

00:25:32

 
Mighty Mike Reid: You can have a niche in process serving and it could be the most the tiniest little part of what you do. You know, it like it could be that talking to neighbors when you knock on a door like how I how I uh like what makes you different than other process servers. One of the things when I hire a process server, if they tell me that they knock on the neighbor's door, just voluntar voluntarily tell me this information like, well, every time I don't just knock on doors. I go talk to the neighbors, okay? I'm I take pictures of the car and the house and this stuff like because I believe in that that kind of like diligence is what my clients want. if they just volunteer that, I'm immediately like, "Okay, this is the right person, you know, because I need somebody for whatever price I'm paying to know that that's what they're going to go do for me." I'm not saying all of you need to do that. I'm just saying like as someone who hires process servers all the time, right, Edge and um Edge is right now helping train Jessica for 123 legal support uh how to do that.
 

00:26:37

 
Mighty Mike Reid: And how's that going, Jessica, since I see you here in front of me, how's that going?
Jessica Mae Dullas: Hi
Mighty Mike Reid: Have you gotten
Jessica Mae Dullas: Mike.
Mighty Mike Reid: any
Jessica Mae Dullas: Hello everyone.
Mighty Mike Reid: mean have you gotten any mean process servers?
Jessica Mae Dullas: Yeah. Um, it's doing great. I'm loving the tenant job right now. I'm enjoying it actually.
Mighty Mike Reid: Yeah. Yeah. With your accent, have you gotten anybody to tell you like, "Do you even have a job for me?" Yeah. Have you gotten that?
Jessica Mae Dullas: Yeah.
Mighty Mike Reid: What do you say? Putting her on the spot here. You're like pulling up your script right now. Is that what you're doing?
Jessica Mae Dullas: I know.
Mighty Mike Reid: Edges. Edges. Edges. Uh cringing for you up there. you know, we have we actually have a really good time uh teaching and training and making sure that um that the customer that's the most important thing like we always talk about this whether it's customers inside the community or customers for my company like they that is what matters the most is like what is that experience for them and let's optimize for that right let's figure out like for example one thing with Jessica this is something
 

00:27:52

 
Mighty Mike Reid: you guys can can take on my process is now that I'm having a VA do it is like I'm having to reinvent the process and think about not reinvent it but go through the process of like what is it to get a new job as a processoring company. What does that process look like? How can I make sure that it's optimized so that the customer has the best experience? One of the ways that we're doing that is we want them to order online if they're brand new to us. if they found us on our website, if they if they called, whatever it was. And so, how do we handle that, Jessica? If somebody calls or asks any questions about our process serving service, what do you do?
Jessica Mae Dullas: Yeah, if someone asks about the process servers, I just explain how it works. For example, how we do it first, how is the flow and how will the job will be done.
Mighty Mike Reid: That's right.
 

00:28:49

 
Mighty Mike Reid: The flow is the process in which we take it and we do the intense.
Jessica Mae Dullas: Mhm.
Mighty Mike Reid: But but it but how do you get them to order from us?
Jessica Mae Dullas: Yeah. by by answering their calls actually or calling their uh calling them back if they leave a voicemail to us.
Mighty Mike Reid: And then what do you do? How do they order?
Jessica Mae Dullas: I just say I just ask first uh what services do they need? Yeah. if it is a rush or routine service and I just say just they need just to visit our website and they can order the via via email.
Mighty Mike Reid: and then or you offer to send them an email.
Jessica Mae Dullas: Yeah.
Mighty Mike Reid: Right. Yeah. Exactly. So through that process, I was like some people don't want to just like or don't have the ability or they're on their phone. They're not going to go to your website 123legalsupport.com.
 

00:29:43

 
Mighty Mike Reid: Right. And so I was like, how can we make this process easier? So she actually gets their email from them, sends them an email with the link. It's a templated email. So, it makes it easy for her to for Jessica to do it, right? To be able to quickly send the email. We have it set up inside of Mighty Automation. If you set up your email, you have to set up a subdomain email so it gets whitelisted. And Mark helps with that. Okay? But you can send it from Mighty Automation. You can have your VAS do that. That way, they're not in your email. You can you can create a separate email for them and forward all the emails like Dawn. Or you can go into Mighty Automation and you can actually uh which is another way. Neither way is better by the way. It's just your preference.
 

00:30:25

 
Mighty Mike Reid: Okay. Mighty Automation will let you send out like more of like marketing emails or somebody calls, you can send out um you know a link to order online or sending the rate sheets when you're doing the be the backup script. That whole process though, the idea that you can automate it, you can hire somebody and all of your incoming flow and jobs are being handled versus knocking on the door and missing a call and going, "Oh, shoot." Trying to call them back and they've already got someone on the phone who says, "Yeah, just send it over to my email." Which is like, you know, a lot of attorneys want to do that. Uh, and that's fine, too, right? She might say, and we haven't talked about this. I've I've more optimized for like everyone orders online because I don't want to have to like track down a job. Somebody sends me an email and says, "Hey, you didn't uh you didn't serve that thing we sent you and it's just some email sitting in our inbox that didn't get taken care of."
 

00:31:20

 
Mighty Mike Reid: No. If it doesn't go through the website and order online, then it didn't it doesn't happen unless it's a contract client, which those ones come through immediately through the the the the software. So, we don't have to worry about the email, right? So what what um okay so that I just want to highlight those couple things. Uh one other thing was uh the direwolf. Has anyone heard about the direwolf? A direwolf is like a wolf that is like four or five times the size of a normal wolf. Wolves are already big by the way. Wolves are I have German shepherds that are you know pretty good size and they're like maybe you know 120 pounds whatever. Like pretty good size, right? Direwolves are supposed to be like 500 pound like the size of a wild boar. So, you know, like direwolves are huge. Uh and for some reason geneticists they they like this is like straight Jurassic Park level uh stupidity took the the greywolf and took a gene that they got from the direwolf uh remains some gene from the bones that they found remains of the giant wolves and they put it in uh babies of the the greywolves.
 

00:32:32

 
Mighty Mike Reid: They like did the genetics, right? And they uh now they have they've successfully after lots of dead wolves. Okay, they've successfully made two direwolves. If you Google it, they're white and they're puppies and they're already twice the size of a normal dog and they're puppies. Why would you do this? Like I'm I immediately was just like process servers. Now before you had to worry about dogs, right? But you never had to worry about a prehistoric dog. Okay. That could eat you and with one bite. I don't know. The next thing they're going to do is the Willie Mammoth. I think a smart thing would be to do is something like a Willoolly Mammoth, but like a like whatever the cow version of that is that has great steak. Uh so if you're watching the replay, I want you to put in the chat or even you can put it in this chat as well.
 

00:33:28

 
Mighty Mike Reid: How are you going to combat the direwolf? Okay. Apparently, it became famous from the show uh Game of Thrones. This is they have direwolves. Each of the the knights had a had their own direwolf of this kingdom. Anyways, all right. What was the other thing here we wanted to share? Make sure I don't forget. Oh, yeah. The book. We'll figure out a day that works for most people. I'll do a post about it and you guys can vote uh which day. I want to do one extra day per week where we talk about the book and and your book and your niches that you guys are working on. Uh yes, California. So, the California's latest bill. So, I'm not going to break it all down here today. I don't think that's necessary because we're not all Californians. Okay. But I will mention um the importance, okay, of paying attention to this stuff.
 

00:34:34

 
Mighty Mike Reid: Whatever happens in California tends to go through this throughout the rest of the country, unfortunately. And New York uh is actually the one that led this to begin with. New York had lots of what they call sewer service where people were serving stuff, but they weren't really serving it. like thou one guy actually went to jail like I'm not keeping up on this big that you can look it up but one guy actually is serving prison time for like lying about all these different serves that he supposedly served and didn't. Okay. And so New York was able to successfully pass some very strict laws that if you make a mistake I'm sure some of you guys know about this much more than I do. Okay. But if you were to make a mistake that it would be a uh you get fined like just Arizona missions, you get fined. And there's all these other different rules about you can only serve in your local area.
 

00:35:29

 
Mighty Mike Reid: You can't serve in other areas of your state. In other words, you can't even forward work to other people and put and put and charge money for that, which is essentially what forwarders do. So when I first heard about some of the things that the California bill was presenting, I was like, "Oh, this is great. maybe Calspro is coming up with this and uh I and um and and I was thinking to myself like this is great like there's all these different things that are going to help protect the profession, right? But then I realized as I started looking at this like this could be really good for like one or like that local server who wants all the business and now all the attorneys have to call that person directly. But what happens when that one server, one, two, or three servers is not available? How do you actually get somebody registered or licensed in some cases? Uh, we got people flooding in here. Okay, welcome everybody.
 

00:36:30

 
Mighty Mike Reid: Welcome. We're um we're just we kind of went through some different things here. So, now we're talking about the California uh I think it's an assembly bill that's trying to be passed. This is essentially going to make it harder for process servers to become process servers and make it more stringent. And so, CLSPro is going crazy trying to say, "Oh, hey, we need your money. Join Cow's Pro and uh and so we can protect the profession in California." I mean, look it up. If you're interested, look it up. My opinion is that whatever whatever the CLSP pro I try to back them up what with whatever they're saying because usually they know the most about it. But I will say that if in your local state if you don't have an association consider creating one. Okay? consider being a part of the solution and not just putting blinders on because what you might find is that the law suddenly changes in your area and you no longer have the ability to do business like period.
 

00:37:29

 
Mighty Mike Reid: Somebody might just say, "Hey, did you hear about the new law?" And you find out about the law and the law says you no longer can serve. Only the sheriff can. And you're like, "Well, how do we fix that?" your opportunity to fix it was before was before when the law was presented and you didn't do anything about it because you weren't you had your blinders on and weren't a part of the solution and being a part of the associations right so that's my two cents on it um I believe too in niching and having different uh abilities like if you're private investigator you're probably good you're probably solid no matter what law changes happen I know in California in some cases they will say Um they're saying that maybe PIs can't serve certain documents, which I think is wild that you can be a registered process server and serve um like restraining orders for example. Uh whereas a private investigator can't. That's wild. Uh um so so you just need to know the laws in your local area and um and be a part of the solution.
 

00:38:33

 
Mighty Mike Reid: All right. What else do you guys want to talk about? What questions do you have? There's so many different different ways we can go. Are you looking to get a direwolf to like ride with you in your car? What's the plan? What do you got going on? Feel free to raise your hand. You guys can hit this little bloom bloom. Or you can put it in the chat. Or are you guys just tuning in to see my my hair getting longer? I do need a haircut, Jacob.
Jacob Davis: So, um, be the backup, right? I know we talked about that forever, forever, right? A lot a lot of calls and things like that. So, anybody here, um, who hasn't planted that seed yet for being the backup, it it'll happen fast or slow, but it will happen. So, I got my first uh email response yesterday um for be the backup attorney.
 

00:39:40

 
Jacob Davis: I had called him in February and he said, "Yeah, please send it to me. My server is retiring and uh I'll look over your rate sheet and get and get back to you." That's my dire wolf if y'all hear her barking in the background. Sorry about that. Um but yeah, so first one stepped up uh yesterday sent me an email. He said, "Hey, I've got some papers. Are you interested? I'm looking for a new server." So plant that seed now and it'll it'll harvest when it's time.
Mighty Mike Reid: I love it. I love it. Yeah, that's true. I mean, and I I I always come back to that when people are like, "Why don't I have enough customers?" I'm like, "Have you done the be backup? Have you went to the 10K challenge?" You know, "Have you have you built a website? Have you put your online order form?" Like you don't have to get that stuff from me, by the way.
 

00:40:29

 
Jacob Davis: Tell
Mighty Mike Reid: I
Jacob Davis: me
Mighty Mike Reid: probably
Jacob Davis: that.
Mighty Mike Reid: wouldn't. Actually, I probably would now because I cuz I everything that I know, but I know an earlier version of me, like when I first started building my websites and doing that stuff, I I heard people who would charge a bunch of money for it or you could build it yourself on Wix or whatever. And so I went through that that process and learned how to do all this stuff. But I'm telling you, for $500, we give you $100 off setup fee for a a new website, it's a no-brainer. Are you kidding me? Like to have an awesome website built for $400 and then we host it for you and make all the updates for you with just sending an email, as
Jacob Davis: Do
Mighty Mike Reid: many
Jacob Davis: not
Mighty Mike Reid: emails as you
Jacob Davis: page.
Mighty Mike Reid: need, you know? It's crazy. So, I wish that I had honestly
 

00:41:12

 
Jacob Davis: Maybe.
Mighty Mike Reid: if I go back in time like, and I had the ability to just pay somebody to take care of a few of these things for me, I would do it. Um, and I recommend you do. It doesn't have to be me. Okay. Um, there's a couple uh other things. Let's see. Hey, what what what not just what I want to talk about. What do you guys want to talk about? The mastermind is it the whole idea is to take you where you are. Whatever problems you're dealing with in your business, you bring them to the table. Takes a little bit of um humble being humble, right? Because you got to say you have a problem. You got to come to the table and say, "Hey, this is the thing I'm struggling with. What are you guys doing?" And maybe I have the answer, maybe I don't. I I will always defer to someone else if I think they have the answer.
 

00:42:03

 
Mighty Mike Reid: Um, let's see. If I if if I knew um if I was brand new and I had no business, that's a question a lot of people really like. I was brand new and I had no business. What would I do? I'd either would be the backup script because unfortunately as a process server, you start off as a commodity. You start off as somebody who's knocking on a door delivering a paper. It doesn't get much more complicated than that in the beginning. So, just lean into that and go get the business. Go make the calls. You make a 100 calls. you get one or two people to say yes, uh maybe. And then and then if you stay in business long enough, they'll come back and start saying yes, okay, let's hire this person, let's hire that person. Before you know it, you're getting business and then that person recommends you to other people, right? You got that, Jessica?
 

00:43:07

 
Mighty Mike Reid: You got calls coming in. So cool, cool, cool. So, that's what I would do. I would do the be the backup script. I would print out flyers. Uh, cheap enough. You could print out hundreds of flyers, go into the attorney's offices. That's what I actually did when I first started. I just like to be the backup script because it's a non-threatening way of being able to introduce yourself to thousands of people. Like, you could do a hundred a week, 700 uh I mean a hundred a day potentially, right? 100 calls a day, maybe connect with only 20 maybe. And then by the end of the week, you have, you know, maybe uh 20 time five, right? You have like a 100 people who have your email, who have your rate sheet. And it's a simple numbers game. It really is. Once you've been in business for a minute and you're building a brand, that's different.
 

00:43:55

 
Mighty Mike Reid: Now, it's like you're already getting some business. You want to be prudent about what you spend money on. So, you um you do marketing that might be a little bit more brand related. you know, going to these BNI meetings, going to your chamber of commerce, being a resource. And I've I'll say it said said this before and I'll say it again. Uh focusing on what everyone needs help with in your area is something that you can you can look for. I said it that way on purpose. I believe and in my experience, it is judgment recovery, not collections. Judgment recovery. someone already has a judgment which you served maybe right they went to court they got a judgment from the judge uh in your favor or in in your client's favor um process as a process server and then you say hey by the way I know how to find people I know how to find assets like if in some states you can't do that in some states you have to be a PI to do certain searches and stuff so you got to be aware of that don't just say well Mike Reid said okay you got to do your research on what's allowed in your area.
 

00:45:06

 
Mighty Mike Reid: Or you can partner with a PI. You know, if you if you were to call someone like Don, go, "Hey, look, you know, I I got this client that has um you know, he's owed all this money, like I'd like to partner with you maybe to do some stuff." You know, if you have integrity and you do you build the relationship with someone that's a PI, there's a good chance they'll do like I have lots of PIs who still reach out to me from California. One guy was going on vacation and I had heard from him for a while, but he's the old hat in uh in Chico and he's like, "Yeah, I'm going on vacation to see my kids for two weeks. Was wondering if you can handle all my stuff." And I was like, "I'm actually not in Chico, but we'll handle your serves. You know, if you if you forward your number to me, we'll we'll make sure they're taken care of." Um, that is like the greatest compliment you can get, right?
 

00:45:54

 
Mighty Mike Reid: to have a local like really experienced like PI or even another process server who's been in business for 40 years or whatever reach out and be like, "Hey, can you cover my clients?" Like they trust you. They know that you're not just out to, you know, cut their legs out from underneath them to get to get their clients or whatever. They know that you respect them in that way. I mean, there's been times where I would love certain clients where I would love to get all their business, but I know that that's like the main client for one of my competitors, local competitors, and I'm like I'm like, "What?" You know, they call me directly and I'm like, "What?" You know, I won't mention his name, just I don't know. I don't know if you'll ever see this, but you know, I'm just like, "Oh, we'll just say John." You know, well, what happened with John? I mean, I want to look out for John.
 

00:46:42

 
Mighty Mike Reid: I want I want the business, don't get me wrong, but I want also want to know like are did they just not pay their bill to John and now they're trying to get me to go serve it because they don't want to have to pay bill John's bill yet, right? Well, I may not get paid either and they're going to go back to John and I may not ever get paid, you know? So, there's different reasons for it. But also just to look out for your competitor, you look out for, you know, I maybe just like treat other people the way they want to be treated. treated other people the way you would want to be treated. Maybe that's a part of it. So, I'm just so excited that it's springtime. I am so like, oh my gosh, the winter is was rough. So cold here in New Mexico. I'm so done with the winter. And these VAS are not even trying to hear me right now.
 

00:47:30

 
Mighty Mike Reid: They're it's summertime in the Philippines and they're like all 90s something degrees. She's got a fan. Yeah, exactly. Mr. Sean, what are y'all doing, man?
Shawn Griffin: Yo. Uh, no. I just, uh, got done with the doctor's appointment. That's why I was late. Sorry.
Mighty Mike Reid: No. Don't ever do it again. You doing good?
Shawn Griffin: All good, man. I mean, it's I think I tore my rotator cuff.
Mighty Mike Reid: Oh, dang, man. Everybody's Everybody's uh gimpy today.
Shawn Griffin: That's
Mighty Mike Reid: J
Shawn Griffin: cuz I'm throwing these papers at people.
Mighty Mike Reid: J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J Jacob's like and coming out of surgery. What about Charles? Charles, didn't you just go on a vacation? He's probably busy working.
 

00:48:29

 
Mighty Mike Reid: Netty, Nicole, what's up, Nicole? I don't know if I've talked to you, Nicole.
Nicole Davis: Hello.
Mighty Mike Reid: Hey, how are you?
Nicole Davis: I'm good. I would have my camera on. I just haven't did my hair yet. So, I have a bonnet on my head.
Mighty Mike Reid: Oh, I love Zen Bonnets. I'm just kidding. Well, welcome. Welcome to the meeting. Welcome to the mastermind. How are you? How's it going so far?
Nicole Davis: So far, it's pretty good. Um, I've gotten some business off my Google My Business. Um, it's still a lot I'm learning, but it's been going good.
Mighty Mike Reid: Yeah. You know what's funny? Jacob, is Jacob still on here? Uh, I don't see him. So, Oh, dang. So, uh, so I'll just apologize to you here kind of in uh, virtually in person. Uh, Jacob's wife name is Nicole and she joined and I was getting a lot of people who are trying to join that weren't uh real people and when you first started joining I'm like yeah that's not that's not Nicole.
 

00:49:34

 
Mighty Mike Reid: That's not Nicole. That's not Nicole. I kept looking at you going like that's not Nicole. And then you filled out your profile and I think somebody sent me a message. I forget who it was.
Nicole Davis: Oh yeah, cuz I was like, I'm trying to get in. I can't get
Mighty Mike Reid: Yeah.
Nicole Davis: in. I was like, there's nobody really training that's doing like active stuff daily besides you. So, I'm just like I'm big on having a mentor in every business I start. So, it was mandatory for me to get in this group.
Mighty Mike Reid: Yeah, that's that's so cool. Yeah. Well, I know that um I'm a big believer in mentors, too. And they speed up your your learning curve, right? Like if you like what I was saying about the website stuff, right? Like if I if I could tell you save you two year, you know, let's say 6 months of like intense research and marketing.
 

00:50:17

 
Mighty Mike Reid: Um what would that be worth to you? You know, what would it be worth it to you to to learn all of this within a a couple weeks span versus learning the hard way and maybe losing customer like I actually lost a lot of customers when I very first started because things I was learning. Like one customer, I'll I'll mention her name because I could I mean she's kind of a pain in the butt, but her name was Miriam McNal and she had this I I mentioned this before, but she her last name was MC McNal. It was like MC capital N. And I misspelled her name and she fired me. Like I mean she fired me.
Nicole Davis: Wow.
Mighty Mike Reid: Yeah. And I and I was like, I'm sorry. Like you know, I could correct the proof. She's like, you already filed it. So, this is something to remember like when you file proofs, you know, are you sure that proof is 100% correct of what the attorney wants it to look like, you know?
 

00:51:08

 
Nicole Davis: Mhm.
Mighty Mike Reid: So,
Nicole Davis: But that's one thing I am learning. So, um, my whole like I have serve manager, but I'm on the the free trial. My whole thing is when that goes away, the courts I go to, they don't ever have like paper proof of services. If I make copies of anything, they don't ever have them. So, I'm like, what if I don't want to use Serve Manager? I don't know.
Mighty Mike Reid: You don't have to use serve manager. You could use you can get a Google doc and and and set it up to look like what the court accepts. Is that what you're saying? Or are
Nicole Davis: Yeah,
Mighty Mike Reid: you saying okay? Yeah, you could do it. Actually, the girl that helped me get started serving California is a little bit different. Where are you at?
Nicole Davis: I'm in Arizona. I'm from California, though. I just left four years ago, but I'm in Arizona.
 

00:51:58

 
Mighty Mike Reid: Good job. Good job.
Nicole Davis: Thank you. It's pricey out there.
Mighty Mike Reid: Yeah, Arizona's hot though.
Nicole Davis: It is during the summer. So that means three months I need to travel more. But outside of that, the rest of the year is beautiful. Like
Mighty Mike Reid: Yeah. And
Nicole Davis: the
Mighty Mike Reid: if
Nicole Davis: sun's
Mighty Mike Reid: you had
Nicole Davis: out
Mighty Mike Reid: to
Nicole Davis: right now.
Mighty Mike Reid: Yeah. If you had to stay there too, you'd be fine. You just stay in the air conditioning.
Nicole Davis: Stay inside.
Mighty Mike Reid: Kind
Nicole Davis: Yeah.
Mighty Mike Reid: of like Florida. Yeah. So with so with the proofs, um the person who helped me get started, she just had Google uh word documents of the of each of them and they were fillable because you can have fillable word documents or just create a word document on like a Google doc and and set it up.
 

00:52:37

 
Mighty Mike Reid: I've had those before. I've always said like if I I needed money as and I was retiring and I could start a new business. Yeah. I sold my business, let's say, and then 20 years later, I'd start a business called Bad News Bear, and I would
Natasha McDaniel: Good
Mighty Mike Reid: dress
Natasha McDaniel: enough.
Mighty Mike Reid: up like a bear and knock on people's doors like and uh that'd be my brand. And I would just have a single Google doc that I would print out, and if you want a different if you want something different, send it to me and I'll sign it. You
Nicole Davis: Okay.
Mighty Mike Reid: know, there there's a world where that's okay. All right, that's that's a thing. If you want to be really professional and get contracts and have these big, you know, whatever, then you can do the extra white glove treatment, right?
Nicole Davis: Yeah.
Mighty Mike Reid: Yeah. Serve manager primarily um uh they do have a lot of different proofs for different states, especially California.
 

00:53:26

 
Mighty Mike Reid: Um but you you in no way need to like have to have serve manager in order to be a process server. There's other tools as well. process server toolbox. Legal connect is another one. I don't recommend really I recommend just using whichever one works for you that you if if like keep it if you are using it. You know what I mean? It's kind of like a CRM. You know the best CRM customer relationship management tool is the one you use.
Nicole Davis: Yeah.
Mighty Mike Reid: A lot of people a lot of people will sign up with these and they just don't use them. They upload their list and it just sits there and they never send out an email and they are just wasting money every month, you know.
Nicole Davis: Yeah.
Natasha McDaniel: Yeah.
Nicole Davis: Okay.
Mighty Mike Reid: So yeah, I'm actually excited. Uh I don't it's going to be a long time before we can reach the level of like serve manager level of uh software for process serving.
 

00:54:21

 
Mighty Mike Reid: So our focus isn't on that at all. It's we're building the community on the app where the directory is is is at. And it's going to be cool just kind of having all the community and directory and everything in one little little place where you can chat with each other and send each other work and review each other. If you when someone does a great job, you can leave them a fivestar review and eventually we'll keep building on to it and do do something like serve manager. But right now we use Serve Manager as well.
Nicole Davis: Okay.
Mighty Mike Reid: Yeah. Yeah. So, we also have PST, uh, which I do recommend as well as if you doing things at a really high level and you need to tweak everything and you're doing thousands of jobs a month, it's a good idea to to go to PST, but it's whatever one you use. I I don't I don't think anyone's better than another. Uh, Natasha, you got your hand raised.
 

00:55:14

 
Mighty Mike Reid: Oh, Nicole, first of all, welcome. Sorry
Nicole Davis: Thank
Mighty Mike Reid: it
Nicole Davis: you.
Mighty Mike Reid: took you so long to get into the community and let me know. Feel free to reach out to me if you have any questions and um let's make sure you get get scheduled with Mark. You can go uh mighty.comcontact I think or just click on the contact and schedule and we'll we'll meet with you. He'll meet with you and if you need me as well I'll pop in. Um we're all how you see us right now is how we are kind of on Slack. We have channels and so we'll pop into each other's room and be like, Edge, I need you to send me this. You know, Netty, uh, we need to do some posts on here today. Mark, you know, you're meeting with Nicole today. Let me know if you need me to pop in and help. We're like actively working on stuff all the time.
 

00:55:59

 
Mighty Mike Reid: So, Don even has like a huddle now with with Rods. I didn't even realize Rods was on here.
Nicole Davis: Okay. I know for sure I'll have a question after. Um, I have sent you a message about it. I just wanted to follow up, but I could do it after the this meeting.
Mighty Mike Reid: Yeah. Yeah.
Natasha McDaniel: Yeah.
Mighty Mike Reid: Absolutely. Yeah. Let me know whatever questions you have, whatever I can help with. I'm happy
Nicole Davis: Okay.
Mighty Mike Reid: I'm happy to do it here.
Nicole Davis: Thank you.
Mighty Mike Reid: Yeah, of course. Welcome. Look forward to seeing you. Um, uh, Natasha, you had some
Natasha McDaniel: Yes. I was just going to comment on Nicole and Nicole. Um I went through the same kind of process you did with uh the PST and serve manager and a couple others. I ended up um I'm I got very lucky. I have a friend that does programming and he kept telling me, "Oh, you can't do you can't do it."
 

00:56:54

 
Natasha McDaniel: But I'm an Access guru and I use Access and that kind of is a CRM for me because it keeps all my data. It keeps their email addresses. It keeps the company's names that I've worked for. It keeps all the data there and it also allows me to print out an affidavit. Once you put the information in, it automatically fills in your proof of service. And um I'm happy to share that with you. If you rather have like a an Excel spreadsheet kind of looking thing instead of a word doc where you're having to just fill in, I'm happy to share that database with you. Um, I've had a few uh servers ask me about it. They look at it and they're like, "Oh, it's not as good as the others." And I said, "No, but it's free." You know,
Nicole Davis: Right.
Mighty Mike Reid: Yeah, free free
Nicole Davis: Thank
Mighty Mike Reid: is
Nicole Davis: you.
Mighty Mike Reid: pretty
Nicole Davis: I
Mighty Mike Reid: good.
Nicole Davis: appreciate
 

00:57:44

 
Natasha McDaniel: free is
Nicole Davis: it.
Natasha McDaniel: good, you know, especially when you're first starting out. Free is good. And
Nicole Davis: Right.
Natasha McDaniel: then if
Nicole Davis: I like
Natasha McDaniel: you know, you
Nicole Davis: free.
Natasha McDaniel: want to move into something else, go for it. But it is something easy to use. Um, I did a lot of research. I uh went through a lot of different things to get the form to look the way it needed for us to use. At least it's I've never had any issues with it with any state that I've dealt with. Um and a lot of times though, like people from California and Florida, they prefer you to use theirs. So, they'll fill them out and send them to me for signature. But, um yeah, it's just an access database. It's real easy. It's real simple. Happy to share that with you. Um, I did put my information or Uber into the chat window, but you know, feel feel free to reach out.
 

00:58:31

 
Natasha McDaniel: I'm happy to share it with you.
Nicole Davis: Okay, thank you. I appreciate it.
Natasha McDaniel: And
Mighty Mike Reid: and
Natasha McDaniel: this
Mighty Mike Reid: that's
Natasha McDaniel: is my
Mighty Mike Reid: what
Natasha McDaniel: boss. She's my cat, Blondie.
Mighty Mike Reid: Blondie
Nicole Davis: Hi, Blondie.
Mighty Mike Reid: very cute very cute keep you warm yeah see that's what the mastermind's all about you know maybe the access works for you know Nicole and you share it and you know it's Right? Maybe somebody else is like, "I'm overwhelmed. I need I need a paid solution. I have no problem paying for it." So then they never even heard of Serve Manager. Now they're signing up, right? Or maybe um they're using Ser Manager and they're getting thousands of jobs a month and they're like, "I need to tweak every little piece ahead of time at 2 a.m. so that during the day the jobs go to the right person based on zip code and I need to be able to be able to scan a thing and then it'll just go into my system." and
 

00:59:19

 
Mighty Mike Reid: PSD has that ability to just scan a field sheet in person that the server brought to you and you can just put it right in the system. So, it's just like wherever your business is, the different levels or or just different preferences that you have. Uh it's it's cool. Like it's kind of like as humans in relationships or uh different struggles and challenges we have. Like we all have something a little bit different. And if you're able to share that or you have questions um that you want to share during the mastermind, that's what this is for. I could create a whole different meeting where we just do trainings, which is what I did before. I had like a training every single day of the week. But what I realized is most people weren't even watching the trainings I had in there in the classroom. They want they want the live version. So the live version is Q&A. Basically, we have Q&A and masterminding and and whoever answers the questions, it's up to you guys.
 

01:00:12

 
Mighty Mike Reid: I'm in no way trying to run these meetings. I'm just hosting them. Okay. So, uh we do want to keep things positive, right? We keep things in a good direction, growth, not complaining, uh or bashing others. Um but other than that, I'm pretty open to whatever you guys want to talk about. What's up, Jessica? Jessica's like one of my favorite people. She like she joined the community. She was like brand new. She had served before, but she like came in the community and then just like she took everything I said to the max and did her own research as well on top of what I taught her and is now like running like a successful she's like the main head honcho over there in uh um in her area. So,
Jessica Claycomb: Hey, I'm here. I'm just on a little vacation. So, yeah, doing good. I'm getting actually really busy and I'm trying to manage entering jobs and doing rush skip tracing and doing the work, too.
 

01:01:15

 
Jessica Claycomb: So, I sent out a bunch of my work for these couple days while I'm away. And it it feels good to have that practice to send out work and to manage kind of other people when they run into something, your servers. So yeah, I'm
Mighty Mike Reid: Yeah,
Jessica Claycomb: doing good.
Mighty Mike Reid: that's great. That's great. Where'd you go?
Jessica Claycomb: Uh just to Oregon and it's like pouring down rain, but it's good to be away a little bit.
Mighty Mike Reid: Sounds like Oregon. You go to Ash uh what is it? Asheville or uh
Jessica Claycomb: We're uh on the coast at the beach, so
Mighty Mike Reid: Oh, yeah. They
Jessica Claycomb: Yeah.
Mighty Mike Reid: got great fishing over there, too. Very cool. Very cool. Well, good to hear. Good to hear. You're getting a vacation. Yeah. Yeah. That's one of the things with process serving.
 

01:01:59

 
Mighty Mike Reid: You're out there serving all day. I mean, literally all day, you know, sometimes. And uh if you're brand new and you're not getting much business, um um obviously do the things I'm teaching you to get more business, but kind of just appreciate that season of your business, too, because there's going to be a time where you're getting more business, but you're busy all day doing something all day, and there's it's never ending. Okay? and you're like, well, is this all is this all there is? No, it's not all there is. It's just that season of your life, right? So, you kind of keep you kind of appreciate each season as you go through and as you build the business and as you grow. So, it that's how I look at it anyways. There's the only other way to look at it is pessimism. What did I get myself into here? So, so good stuff. Anything else?
 

01:02:58

 
Mighty Mike Reid: Any u I'm kind of picking on people. Nobody has anything they want to share, but um how about taxes? Anybody file an extension? I know I did, Don. Yeah, that's right. That's right. You You know, I never I don't I don't like filing extensions if I don't have to because you do pay for that. You pay interest on your extensions. A part of me is hopeful that uh there won't be any taxes later. It's kind of like crossing my fingers. We're going to have um but I will tell you and this is something we can get into later. But investing in real estate, it's a good thing. Invest in a multif family fund. If you have I'm talking if you have a hundred $200,000 extra money that's in your bank account, you should reach out to me about investing in not my deal. doesn't have to be one of my things that I I'm invested in. Um, but I will tell you what's a good investment opportunity.
 

01:04:00

 
Mighty Mike Reid: I'm not an investment adviser. That in no ways is legal advice or financial advice. But I will tell you that when you invest in real estate, you have something called depreciation and you can get to a place where you pay no taxes at all and you're process serving business, which is crazy, right? Like, well, I certainly I made a h 100,000. and I got to pay, you know, 33 and a3 or $40,000 in in taxes. No, you don't. You can invest in real estate. You can offset the appreciate the depreciation from the real estate and your business. And I would definitely reach out to a tax accountant advisor and ask them are do you specialize in real estate and getting depreciation from cost segregation on multif family uh assets that I can legally apply to my process serving business. How do I set that up? That is something that if you as soon as you start making, you know, 10, 20, $30,000 a month, you should be looking at that because over the course of the year, at the end of the year, hopefully you've saved $50,000 in taxes at least, right?
 

01:05:09

 
Mighty Mike Reid: $50,000 in taxes, you just give that to the IRS or do you put it into assets that continue to pay themselves off as other people live in them and then that money you continue to pass down that tax burden until you're retire and now you have all all these assets that have paid themselves off and the tax essentially never has to get paid. Believe me, I know that certain taxes need to be paid but we pay sales tax, we pay, you know, in many states you pay state tax. like it's just crazy. And so at some point I'd like to have an an adviser come into the community. I do you guys think that would be pretty cool to have maybe the hard thing is like every state's a little different. Everybody has a different situation. That's kind of the reason why I haven't done it already because I do have a couple friends I think would be really helpful to have them come in and talk about what I was just saying um that know way more about it than I do.
 

01:06:03

 
Mighty Mike Reid: I don't know if you guys think that would be valuable. It looks like we're out of time. So, I appreciate everybody coming to today's mastermind. We're going to do them um uh next week. Uh we're not doing the mastermind, but I'm going to make up to it. Make up to you guys. Yeah, next week. The 12th. The 15th. Yeah, the 15th. Sunday, Monday, Tuesday. The 15th. I am uh My kids are going to be here for a week. They're coming from California. So, we I am I'm not working. I am just every single day, 12 hours a day fun. Cuz those of you guys that don't know, my kids were with me for 3 months, homeschooled, and they go with their mom for three months back and forth. So, they're homeschooled, right? And now they're living with their mom full-time.
 

01:06:53

 
Mighty Mike Reid: And so, I only get them during breaks. So, when I do get them during breaks, I'm a kid. Okay. We're going to just have fun for the whole time they're here. So summertime will be interesting because I still need to work even though they're here all summer. But uh but we'll have we'll have fun. We'll have fun and then we'll we'll also get some stuff done. So and uh but yeah, so next week so but I'm going to make up to it for you because the week that uh after that I'm going to NAPS in Florida and I'm going to interview people who are naps. Who's going to naps here? Anybody?
Shawn Griffin: I'm going. I'll be there.
Mighty Mike Reid: Awesome. Sean. So, me and Sean, Sean, will you be my co-host for Mighty Process Server and interview people at NAPS? Or at least when people don't
Shawn Griffin: Yeah,
 

01:07:41

 
Mighty Mike Reid: want to be interviewed, you're the guy next to me.
Shawn Griffin: of course. Yeah, I got you, man. We'll
Mighty Mike Reid: Yeah.
Shawn Griffin: be the big burly guys.
Mighty Mike Reid: Yeah. Yeah. We'll be walking around be like, "Why did you choose to come to NAT or whatever. We'll just we'll we'll just have some good great conversations and record it." So, I'm going to make up to you for on that. So, Tuesday I will be in Orlando, but it naps doesn't start till later. I will be there actually Monday. So, Tuesday I will do probably a mastermind from a hotel. Um maybe with the beach in the background. I don't know. And uh and we'll have like a nice little mastermind and talk about stuff and then get ready for naps. And then um starting next month in May, I'm going to send you guys all the rough draft of my copy of the book, my uh process server daily.
 

01:08:28

 
Mighty Mike Reid: Um but it's super rough. Okay, it's a super rough draft. It's just the beginning. Each chapter has a principle and I've talked about it and I what I want to do is I want your feedback like well why don't you include this? Mike, why don't we include that? And what I'm going to do is at the back of the book um or maybe at the end of each chapter if somebody really contributes to one chapter a lot I'm going to say you know I appreciate this person for the contribution that they gave in this topic you know and it'll have their name and their business name and stuff like that which would be pretty cool and on the back of the book it'll say you know you know written by Mike Reed you know process server daily and the community of process servers including and have a list of their names which I think would be pretty cool. I don't know. I I believe in giving credit where it's due, right?
 

01:09:13

 
Mighty Mike Reid: So, I have a list of PE, you know, the people who help contribute to it. Maybe I'll even put my virtual assistants, you know, edge support, Mary support, first and last name, of course. Uh Mark success. Just kidding. Your last names, I never put their last names on stuff. I'm like, let's just put support. We don't need Mark. How do you say your last name, Mark?
Mark Success Team: El Buena.
Mighty Mike Reid: Yeah. So, I wish I had a cool last name like that. Mine's just Reed, you know, Reed. So, cool. Well, thank you guys so much, everybody. As you get ready, take a picture of the master. You guys go out and take some massive action. Thank you, Don, Sean, everybody, for just contributing so much to this community. I appreciate you. If you guys have any questions, reach out to me.
 

01:10:08

 
Mighty Mike Reid: And of course, you can always email support@yautomation.com. You'll get Edge and the support team is here to help you. If you're new to this, let me just point out really quick. Edge is our VA manager. Edge, do the flex. Boom. Edge is our VA manager. Uh Mark is our Mighty Automation success manager. He's going to help you implement Mighty Automation in your business. Netti is our social media automation support
Neddy Support: Mhm.
Mighty Mike Reid: master. And of course, last but not least, the boss, Mary.
Edj Support Team: Sorry.
Mighty Mike Reid: Mary is our
Edj Support Team: Sorry.
Mighty Mike Reid: website SEO champion. She builds our websites and uh pitches them over to Desi for final approval. And she also does all of our SEO. And uh we love her and
Edj Support Team: Yeah.
Mighty Mike Reid: everyone on the team. You guys are just crushing it.
 

01:10:59

 
Mighty Mike Reid: Of course, we have Rods and some other folks here uh that are are VAS that are crushing it for our customers, in this case, Dawn. And we're really excited about the VA opportunity because VAS can really I mean, they've helped me, of course, obviously, and I love having a team of people that I can look to to help support me in my my my business, my processing company, but also all these other companies that I start, I implement the same things. You need to have a website. You need to have marketing. You need to have automations and ability to order. How do you get the money? How do you how does it go to the bank? How do I account for it? How do I make sure that the customer at the end of the day is happy that they got their proof of service that the flow of things happen the way that it was supposed to? And if I spend enough time on all of that, all of a sudden, I'm free and I can literally focus on anything else.
 

01:11:53

 
Mighty Mike Reid: And me myself, I focus on buying a new business or or starting a new like I I bought a dumpster company because I had nothing to do and then and then I had Mighty Process Server and I was like, well, maybe I should shouldn't have bought another company, but I have
Edj Support Team: Help
Mighty Mike Reid: my son who's going to take that over and then I can de, you know, dedicate all my time to to Mighty Process Server. Please let me know what logo pick looks good. We're about to end the meeting. I don't know if it's going to show up. We'll stick to city serving. So, no dire. Oh, yeah. Rhino. I didn't even see this chat. Rhino Justice is Adele. Welcome, Adele. All right.
Rhino Justice: Thanks, Mike.
Mighty Mike Reid: Yeah. Yeah. Well, let's see those pictures. Uh, I like the one that you have on there of the rhino.
 

01:12:39

 
Mighty Mike Reid: That's cool.
Rhino Justice: Yeah. So, I put on school the two so people can kind of vote if
Mighty Mike Reid: Okay,
Rhino Justice: anybody like to give me so I can get that squared away and start my website more can finish doing stuff.
Mighty Mike Reid: that's so cool. I love the rh the whole rhino idea. And then I see the paper in the mouth like that. That's so cool. That's cool. So, I'll go vote. Yeah, go vote. You guys go inside the community and vote. And um and I'm going to do a poll. Actually, Mark, do a poll in there.
Edj Support Team: And there's
Mighty Mike Reid: Um do Tuesday, Wednesday, or th No, no. Do Wednesday or Thursday. What day would people want to do the book launch team? Wednesday or Thursday? Because Tuesday we have the mastermind. We don't want to bulldoze that.
 

01:13:23

 
Mighty Mike Reid: We could do it after, I guess. But just do Wednesday, Thursday, and see what people prefer. And um the whole idea is that we would meet around the same time. So 11:00, 1:00 Eastern time, talk about the books, talk about what
Mark Success Team: So
Mighty Mike Reid: you got
Mark Success Team: just
Mighty Mike Reid: going
Mark Success Team: the
Mighty Mike Reid: on.
Mark Success Team: day for now
Mighty Mike Reid: Yeah.
Mark Success Team: for the poll.
Mighty Mike Reid: What day what day would you prefer and do a poll so that way we can know and then we'll start that in May. So I am pushing it out a little because of what's going on the next couple weeks. But
Mark Success Team: Mhm.
Mighty Mike Reid: um the book launch thing is going to be awesome. It's going to be really cool. So, all right. And then you guys know we're going to actually edit this. This here won't be available for replay here for a few hours.
 

01:13:59

 
Mighty Mike Reid: We're not going live on YouTube anymore. We just do it in here. We record it and we put it on after the fact because that we're using all this different AI. If you guys have questions about Google Meet and you want to start implementing it more in your business with people that you're meeting with, uh
Nicole Davis: now
Mighty Mike Reid: things like
Nicole Davis: things,
Mighty Mike Reid: that, let me know.
Charles Proffitt: Google
Mighty Mike Reid: It's
Charles Proffitt: sucks.
Mighty Mike Reid: Google Meet is way better than Zoom.
Charles Proffitt: No, man. Your your picture's not as clear.
Mighty Mike Reid: It's It's okay. I don't need you to see the the pores in my Actually, you know what? Zoom actually edits my face to make it look more flush without the red. I actually look better on Zoom. Right, Edge?
Charles Proffitt: Yeah, I think you look cuter, Mike, on Z on Zoom.
Mighty Mike Reid: I look better on Zoom, but this this allows us to transcribe.
 

01:14:46

 
Mighty Mike Reid: It records it. It actually has a lot of other features we're not even using. Eventually, we'll share the mirror board. Um, also, Zoom has this weird data thing where they're charging you uh for data and they don't tell you and it just charge you random $300. And I'm like, can I get a refund on that? I deleted all the videos. They're like, nope. And then they did it again to me the next month. So I'm like, "Okay, I'm done. I'm done
Charles Proffitt: That
Mighty Mike Reid: with Zoom."
Charles Proffitt: sounds like yelp.
Mighty Mike Reid: Yeah. Yeah, it is kind of like that where you're just like, "What did I pay 700 for?" And they're like, "Look at these cool graphs." I'm like, "What? Do you remember? Did you do that? Did you pay for their video thing?" And then the They had a whole thing.
 

01:15:28

 
Charles Proffitt: No, they uh they got me like in the beginning back when I first started, you know, you get 300 free credits, but then
Mighty Mike Reid: H.
Charles Proffitt: they're like uh it's only after they they make it sound like you're going to get that upfront, but it's only after so much. So, they were banging out my credit card every month and
Mighty Mike Reid: Yeah.
Charles Proffitt: then I then I disputed my charge and they banged out a credit card that they had on file from like three years earlier or something and American Express wouldn't let me have it. I should have just grabbed them in small claims court but it was just too much hassle.
Mighty Mike Reid: Yeah. Yeah. And sometimes they they do it for an amount that's like 300 bucks. You're like, "Dang it, just the time it would take you a loan." And then, you know, you can only file, well, I don't know how it is now, but it's been a while, but only two small claims court cases. Actually, that's California.
 

01:16:16

 
Mighty Mike Reid: Two small claims court cases per year.
Charles Proffitt: Really?
Mighty Mike Reid: Yeah.
Charles Proffitt: Oh, no. I can line them up in Virginia. I usually
Mighty Mike Reid: Oh,
Charles Proffitt: And that's what I usually do. I'll get like I just wait till like 10 people or 10 companies irritate me and then I do them all at once.
Mighty Mike Reid: wow. Yeah.
Charles Proffitt: Yeah.
Mighty Mike Reid: Yeah. California let you do two in a calendar year. So sometimes when it's like 150 I'm like someone may owe me 10 grand,
Charles Proffitt: Right.
Mighty Mike Reid: you know what I mean? So I'll wait. But yeah, California, I'm glad I got out of there. So yeah, and Nicole was saying that earlier. I'm like, you know what? Everyone's leaving, too. It's crazy. But for the sake of this recording and this uh appreciate all of you. Uh Charles, um are you done with your VA yet?
 

01:16:55

 
Mighty Mike Reid: You can give her back. I'm happy. Uh,
Charles Proffitt: I'll trade you. I'll swap you. No, no,
Mighty Mike Reid: I'll give you Mark. I'll give you Mark.
Charles Proffitt: no. I'll take I'll take edge.
Mighty Mike Reid: I'm just kidding. Mark. Mark. I'll give you Mark. That's funny. No. Yeah. Yeah. No, not Edge. I
Charles Proffitt: Can't
Mighty Mike Reid: mean,
Charles Proffitt: take
Mighty Mike Reid: I would, but Edge has this one rule. Edge. What's the rule?
Edj Support Team: Ever live, Mike.
Mighty Mike Reid: Never leave Mike.
Charles Proffitt: Never leave
Edj Support Team: Yeah.
Charles Proffitt: my
Mighty Mike Reid: That's the one rule. So, all right. Well, you guys have a great day. Be safe. Um Oh, Charles, are you going to announce?
Charles Proffitt: No, I've never gone.
Mighty Mike Reid: No, it's really just more of a vacay, you know.
 

01:17:41

 
Charles Proffitt: Yeah, I figure if
Mighty Mike Reid: Yeah.
Charles Proffitt: I get up where I can run the place by myself, you know, I'm too busy. I got so Virginia is so paper intensive. It's not like, you know, Maryland DC where you can everything's, you know, I I can do it auto automation. You know, Virginia, you have to file your affidavit with the courts with paper and everything.
Mighty Mike Reid: really.
Charles Proffitt: And so until we get out of that in Virginia, it's it's hard for me to get out of the office.
Mighty Mike Reid: Yeah, we um Well, I got to get with you, too, because we had we had a deal and I think they started I saw some stuff they were setting some stuff up for you uh with your I know you got the directory and then um I know we worked out that. Was she building a website for you?
Charles Proffitt: Yeah, I need to get that set up.
Mighty Mike Reid: Yeah, I think she was doing the website. I want to say I sent the email and she was supposed to set that up for you.
 

01:18:31

 
Mighty Mike Reid: Yeah,
Charles Proffitt: Yeah.
Mighty Mike Reid: you you signed up way back in the day when I was first starting out and
Charles Proffitt: Yeah.
Mighty Mike Reid: building them. They were they looked terrible back then and
Charles Proffitt: No,
Mighty Mike Reid: so
Charles Proffitt: they still look good. I think you did uh
Mighty Mike Reid: they're okay. They were okay.
Charles Proffitt: you
Mighty Mike Reid: They
Charles Proffitt: did
Mighty Mike Reid: were
Charles Proffitt: what's
Mighty Mike Reid: all right.
Charles Proffitt: his name? Um Davis uh Jacobs, didn't you?
Mighty Mike Reid: Yeah, I did Jacobs. Yeah, he was one of the first one. He's not on here anymore, but yeah, he he
Charles Proffitt: In
Mighty Mike Reid: I
Charles Proffitt: Sweet
Mighty Mike Reid: did Jacob's
Charles Proffitt: Waters. Sweet
Mighty Mike Reid: Yeah.
Charles Proffitt: Waters. I think they're still using it. They're They still look good.
Mighty Mike Reid: Well, they've all been rebuilt. Desi
Charles Proffitt: Oh, really?
Mighty Mike Reid: rebuilt them all.
 

01:19:01

 
Mighty Mike Reid: Yeah. She went in and like took all the code and rebuilt them all and made them better and uh put them on our platform. The mighty automation platform or mighty website builder is a different uh platform. Mighty automation is mainly for marketing. And so um but you should have that too. You should have that too. Uh, Edge can make sure that uh uh what's your girl's name? Uh,
Charles Proffitt: Bora,
Mighty Mike Reid: yeah. Yeah. Aura. Yeah.
Charles Proffitt: she's
Mighty Mike Reid: Make sure
Charles Proffitt: the one
Mighty Mike Reid: she
Charles Proffitt: reminds me of my of this conference call. She's like, Edge said, "Don't forget the conference call."
Mighty Mike Reid: Yeah.
Charles Proffitt: So,
Mighty Mike Reid: Edge. Yeah.
Charles Proffitt: how I
Mighty Mike Reid: Edge
Charles Proffitt: remember
Mighty Mike Reid: went and got Dawn, too. Edge went and got Dawn. And uh
Charles Proffitt: Yeah, because I always forget.
Mighty Mike Reid: Yeah. All right, guys. I got another meeting here. So, thank you so much.
Charles Proffitt: see,
Mighty Mike Reid: that
Charles Proffitt: but
Mighty Mike Reid: We'll see you guys. Take care, be safe and live mighty. See.
Mighty Mike Reid: I'm new to this and I forgot to stop recording this. How do I do this? Record. Call is being recorded. If you're watching the replay, comment I saw you.
 

Transcription ended after 01:20:30