Process Server Mastermind August 26, 2025

Notes

• Meeting Introduction and Mastermind Relaunch Mighty Mike Reid initiated the meeting, welcoming everyone and announcing the relaunch of Mighty Mastermind on August 26th (00:00:00). He explained that masterminds are weekly meetings for mighty premium members, allowing industry professionals to discuss problems and find solutions. Mighty Mike Reid also extended a welcome to non-members to experience the community, highlighting that Mighty Premium membership is available at $57 per month and includes premium listings and full access to features (00:03:29).
• Mighty Mike Reid's Background and Elevator Pitch Mighty Mike Reid shared their journey, starting 123 Legal Support from their garage and growing it into a top firm in California, especially in Northern California. They mentioned investing in e-filing software which took off before COVID-19 significantly impacted their business (00:05:13). After relocating to New Mexico, Mighty Mike Reid successfully built a new process serving company in Albuquerque that generated over $10,000 per month in less than 15 days, attributing this success to implementing strategies taught in the free community (00:06:00). When introducing themselves for the "elevator pitch," participants were asked to state their name, location, and anything they wished to share within approximately 60 seconds (00:05:13).
• Introductions from Mastermind Members Natasha McDaniel introduced themself as a process server from Indiana, who has gained significant knowledge from the community and is increasingly utilizing automation, noting discussions with Mark for learning (00:06:51). Sandra Kimbrough from Texas shared that they have been process serving since 2018 and is also a licensed private investigator, owning Swan Legal Services LLC (00:07:42). Adele, representing Rhino Justice in the Houston and Galveston areas, provided their contact information and mentioned they would not be attending the upcoming convention (00:08:41).
• Discussion on E-filing and Business Acquisition Mandi Rodriguez from Plasterville, California, owner of A Better Process LLC, expressed challenges with e-filing, particularly since her county requires attorneys to e-file and the e-filing company used by her county (Journal Technologies) does not integrate with the platform she found (00:14:00). Mighty Mike Reid explained that different courthouses use different technology partners, such as Tyler Technologies and Journal Technologies, and that one can become an EFSP by having a technology partner certify them, allowing for filings at a low cost (00:16:05). Mighty Mike Reid discussed the potential of supplementing process serving income through e-filing, emphasizing that it's a worthwhile endeavor (00:09:30). They also highlighted that process servers can buy businesses from those looking to retire, especially if the existing business has good contacts that can be scaled dramatically with the right systems and operations (00:10:27).
• Recommendations for E-filing Solutions Mighty Mike Reid recommended Mandi Rodriguez contact Green Filing, noting they are user-friendly and can set up a white-label portal for a fee, which has proven to be a profitable passive income source for them (00:19:33). Mighty Mike Reid also mentioned that while there are other platforms like Legal Connect, they find them outdated, which is why they are developing their own software to address these inefficiencies (00:18:38). They clarified that for Texas, there is a free e-filing portal available, and suggested that users utilize it (00:20:27).
• E-filing Nuances and Client Understanding Sandra Kimbrough confirmed that Texas has a free e-filing portal but noted it still has "kinks and bugs," leading them to send documents back to clients rather than using it (00:20:27). Mighty Mike Reid advised understanding client preferences regarding proof of service filings, especially in cases like evictions where the timing of filing proof with default is strategic (00:21:23). They cautioned against automatic default filing, emphasizing that understanding client needs prevents complications such as rejected defaults or lost proofs by the courts (00:22:14).
• Notary Services in Process Serving Rhino Justice shared they were applying for their notary (00:22:14). Mighty Mike Reid explained that while a notary cannot notarize their own proof, having notary services available within an office or through a team can be essential for process serving depending on the state, allowing for increased pricing and improved profit margins by avoiding external notary fees (00:22:58).
• Mighty Automation App Development and Features Mighty Mike Reid showcased the in-progress Mighty Automation app, detailing the new landing page and its integrated design (00:24:00). They discussed the creation of a new "verified" membership level for those who want to bid on jobs and be listed in the directory without full access to job management or the private community (00:25:58). Mighty Mike Reid demonstrated how the app will allow users to manage jobs, view bid invitations, and use AI for automatic document filling (00:27:44). They also mentioned the development of chat features, notifications, and the ability to preview service images within the app (00:28:35).
• Directory Ranking and Growth Strategy Mighty Mike Reid expressed excitement about the new app's launch by September 1st, aiming to highlight it at the Texas conference. They explained the strategy of displaying non-verified process servers in search results to onboard them, allowing them to search for their own zip codes and receive quote requests, which then prompts them to join as members to view job details (00:30:26). Mighty Mike Reid proudly highlighted that their process server directory is currently ranking fourth, aiming for the number one spot by the end of the year, expecting significant traffic increases that will lead to more quote requests for members (00:32:13).
• Affidavit Builder and Compliance Mighty Mike Reid revealed plans for a new affidavit builder, allowing users to drag and drop fields onto documents, creating unlimited nationwide documents (00:33:50). They also discussed a feature that would allow dispatchers to send documents to servers for signature without editing, ensuring compliance and addressing the issue of signing on behalf of others (00:36:34). Mighty Mike Reid stated that their team would start using the affidavit feature that week to populate it with real data, emphasizing the ongoing development to fix current display issues (00:34:53).
• Private Client Dashboard and Job Sharing Mighty Mike Reid stressed the importance of a private client dashboard where clients only see their jobs and company logo, without the ability to hire other servers from a bid board (00:38:17). They explained that clients will receive status updates via white-labeled emails from the process server, rather than direct platform logins that could expose them to other servers (00:40:15). For job sharing among servers, Mighty Mike Reid clarified that servers can create a job in their "my job" screen and invite other servers to bid on it, accepting payments through the system (00:47:30) (00:50:13).
• Pricing Model and Membership Tiers Mighty Mike Reid explained that their system's model includes a small fee paid by the client when they pay through the system, approximately $4.50 on a $100 purchase, to encourage high volume transactions (00:44:24). They addressed concerns about a "race to the bottom" in pricing by emphasizing that a star rating and review system, similar to Upwork, will favor quality and credibility over cheap prices (00:41:10) (00:52:53). Mighty Mike Reid outlined new membership plans: verified ($27), Mighty Premium ($57) for serve tools, and Mighty Automation ($97) for marketing tools, with a future goal of Mighty Enterprise ($147) including website development and full marketing services (00:43:26) (00:46:19).
• Scaling Business and Future Developments Mighty Mike Reid discussed the transition from serving jobs personally to managing an office and hiring other servers, emphasizing that scaling a business involves working on the business rather than in it (00:55:24). They noted that while this shift might initially lead to negative cash flow, it is essential for long-term growth and industry transformation (00:47:30). Mighty Mike Reid also mentioned plans to add monthly billing functionality for bulk clients and continuous development of the app, including features like dark mode and improved user interface elements (00:50:59) (00:56:13).
• Streamlining Process Serving with Automation Mighty Mike Reid detailed how online forms and integrated systems, like the dispatch screen and client dashboard, can save process servers time and money by allowing bulk job uploads and client access to status updates, thereby reducing calls and printing needs (00:58:42). They explained that their system aims to address common issues process servers face, such as data entry and payment tracking, and will become fully active on September 1st, offering job uploading, posting, bidding, and payment features (01:03:24) (01:19:31).
• Fair Compensation and Business Margins Rhino Justice expressed concern about paying servers as little as $30 for a job, feeling it was unfair (01:00:34). Mighty Mike Reid acknowledged this sentiment, relating it to their own experiences in the junk removal business, but stressed that business revolves around margins, considering marketing costs, prospecting time, and VA team expenses (01:01:34). They indicated that while fair wages are desirable, businesses must focus on increasing margins by managing expenses, including significant overheads like $4,000 a month for VA services (01:02:28).
• Mighty Automation and GoHigh Level Integration Mighty Mike Reid announced that Mighty Automation tools would be active on September 1st, allowing users to upload, post, and bid on jobs, and receive payments through the system. They explained that Mighty Automation is integrated with GoHigh Level, offering a free bonus to Mighty Premium members, and emphasized that Mark, a full-time team member, is available to assist users with the platform (01:03:24). Natasha McDaniel confirmed the effectiveness of Mighty Automation for social media management, noting significant time savings from batching content (01:09:27).
• Marketing and Content Creation Support Nicole Davis inquired about assistance with video editing for social media content. Mighty Mike Reid clarified that while Mighty Premium provides tools and training, a "done for you" plan for $147 a month offers editing, daily posts, and website hosting (01:06:15). They also shared that they use tools like Opus Pro to generate short clips from long-form videos for social media and offered to connect Nicole with their editor, Sandra Kimbrough (01:07:11). Mighty Mike Reid reiterated their goal to offer an affordable "done for you" service package, including Mighty Premium and Mighty Automation, for approximately $150 a month (01:08:38).
• Client Access and White Labeling Solutions Natasha McDaniel asked if clients could receive updates via a link to the automation tool, rather than through individual emails (01:12:03). Mighty Mike Reid explained that if clients hire through the platform, they will gain login access to view job details, including videos and pictures (01:13:04). They also discussed plans for a white-label client dashboard, noting that this feature, which would allow companies to integrate their own clients while maintaining brand exclusivity, would involve an additional fee due to the custom development required (01:14:51). Natasha McDaniel expressed strong interest in the white-label solution for its potential to streamline operations and save time (01:16:43).
• Addressing Client Reviews and Arbitration Mighty Mike Reid described a system where clients could leave star reviews for service quality, with an arbitration process for disputes, though they noted the process would be tedious for both parties (01:20:16). Sheila Williamson, drawing from her past experience at Proof, cautioned that reviewing and arbitrating such disputes is very time-consuming and would require a dedicated team (01:21:01). Mighty Mike Reid acknowledged the time commitment but expressed confidence in leveraging Virtual Assistants (VAs) and an upvote system for helpful reviews to manage the process effectively (01:21:56).
• Future Technology and Platform Development Mighty Mike Reid acknowledged the current technological landscape and expressed determination to improve server software by rebuilding Mighty Automation on their platform for full control and customization (01:23:02). They outlined plans for a simplified system for social media scheduling and email blasts, emphasizing a model of consistent content creation leading back to a central blog post (01:24:04). The objective is to create a more streamlined and powerful tool for process servers, reflecting their passion for marketing (01:24:55).
• Client Acquisition Boot Camp and AEO Mighty Mike Reid announced a Client Acquisition Boot Camp for Mighty Premium members, scheduled for September 16th, 17th, and 18th (01:31:58) (01:40:59). They detailed that day one would focus on Answer Engine Optimization (AEO), a new approach to search engine optimization that prioritizes answering user questions (01:35:29). Day two would cover social media content and scheduling, and day three would delve into pipeline management within their system to streamline client acquisition efforts (01:37:26). Mighty Mike Reid highlighted that this training integrates high-level marketing strategies learned from industry experts, offered as a bonus to members (01:36:26).
• Importance of Professional Branding and Execution Mighty Mike Reid emphasized the importance of a professional online presence, including a well-designed website and consistent branding across all platforms, for building a sustainable business (01:40:59). They encouraged participants to take action on their ideas, stressing that execution is key to success, referencing figures like Elon Musk as examples of ultimate execution (01:30:50). They added that the client acquisition boot camp aims to help members develop habits of consistent action (01:40:11).
• Community and Upcoming Events Mighty Mike Reid provided information on community events, including "Round Table After Dark," a free monthly meeting similar to the current one, and the Client Acquisition Boot Camp, which is a premium bonus for Mighty Premium members (01:33:56). They mentioned that all foundational training materials are free and accessible within the Mighty Process Server community, with updated content reflecting current software and strategies (01:34:42) (01:41:52). Mighty Mike Reid also discussed developing branded merchandise, like pens with built-in lights, as cool tools for process servers (01:43:36).
  

Transcript

00:00:00

 
Mighty Mike Reid: Hey Mark.
Mark Success Team: I mean this thing.
Edj Support Team: Next.
Mighty Mike Reid: Hey Mark.
Mark Success Team: Hey Mike, morning.
Mighty Mike Reid: I'm gonna be right back.
Edj Support Team: Next.
Mighty Mike Reid: You just go ahead and welcome everyone and let them know we'll get started in a minute. Okay. Start letting everyone in.
Mark Success Team: Okay, gotcha. Hey guys, uh let's just give Mike a minute.
Natasha McDaniel: Good morning everyone.
Sandra Kimbrough: Good morning. Doing well. How's everybody?
Mark Success Team: Morning everyone. Let's give Mike a minute.
Sandra Kimbrough: Okay.
Mighty Mike Reid: Good morning. Good morning, everyone. How are you guys doing?
Sandra Kimbrough: Good morning. Doing well yourself?
Natasha McDaniel: Yes, sir.
Mighty Mike Reid: I'm doing good. I'm doing really good. We're We're having a good morning so far. Um, so we got Natasha on here. We got How's it going?
Natasha McDaniel: How's it going?
Mighty Mike Reid: So, I think we're already recording, right?
 

00:03:29

 
Natasha McDaniel: So I think we're already recording.
Mark Success Team: Yes, All right.
Mighty Mike Reid: So, Netty, you can edit it uh to this point. Welcome everybody to today's mastermind. Today is August 26th. I'm excited to relaunch. This is the relaunch of Mighty Mastermind. My kids were here. We had a great summer and now we have to end the year on a mighty note. And the best way to do that is with masterminds. Masterminding, we meet together for a short time every Tuesday as mighty premium members. You get access, full access to this. And uh I know I I blasted it out to everybody. So anybody, we have non-members here, too. And so I welcome everybody, right? So you could see kind of what we do every Tuesday and get to experience it. So right now, Mighty Premium is only $57. You can sign up uh $57 a month.
 

00:04:27

 
Mighty Mike Reid: You get a premium listing. You get access to the uh all the things. So if you're curious about it, um you can ask or you can look it up. But this is about a mastermind. So we always start with introducing everyone. A mastermind for those of you guys who don't understand or haven't heard of this before. It's a it's a meeting of the minds. It's it's everyone comes together. It's not mike mind, right? It's mastermind. So everyone here together. Anyone here can have a problem and they can bring it here weekly to other industry professionals and they can get their questions answered. And so that's what we do here. And we can also just have fun. We get to know each other. We make friends. And it's it's awesome. It's like one of my favorite things. So, uh, my name is Michael Reid.
 

00:05:13

 
Mighty Mike Reid: Uh, why did I start this? We won't go down that rabbit hole too much, but I started this I I started one 123 legal support. We do something called an elevator pitch. Have you ever heard that? It's like a 60-second thing. So, when it's your turn to speak, you just introduce yourself. In process serving, we want to get more serves, right? And and where we are. So, who you are, where you are, and uh anything you want to share, okay? And we want to keep it to around 60 seconds and and then we go from there. So, I started 123 Legal Support uh in my garage and uh and it and I grew it. I didn't know what I was doing. It took me a long time, but I built it to be one of the number one firms in California, especially in Northern California. And uh invested in e- filing software that took off.
 

00:06:00

 
Mighty Mike Reid: COVID happened, essentially wrecked my process serving business. I moved to Florida and sat on the beach for two years and I decided to move to New Mexico, flipped the house, and while I was here, I did a challenge. I said, I want to do a challenge to see if I can use what I learned in real estate to grow a new process serving company in Albuquerque. And so, because that's where I moved, right? I was flipping a house here. And so I started a new company and I was able to do it in just 15 days. I built a company that made at least $10,000 per month in less than 15 days. And let me tell you, I the goal was 90 days, but it was so easy. And I hate to say it that way because people are like, "Oh, it's easy. I'm just going to go do it." No, it was it was easier than I thought it would be once you implement the things that I teach in the free community.
 

00:06:51

 
Mighty Mike Reid: So with that being said, we'll go ahead and do introductions for our mastermind. So, the first person I see on camera here is Natasha here at the top. And I just kind of work my way around. So, if you want to introduce yourself, you want to be engaged, that's what the mastermind's all about. You just turn your camera on and you get to introduce yourself. You don't have to keep it on the whole time, but when you introduce yourself, we want you to have your camera on. Natasha, how are you?
Natasha McDaniel: I'm great. How are How's everybody? I hope everybody had a good weekend. And I'm Natasha. I'm in Indiana. I've been processing for many years and I have learned so much from the community and all the sharing and all the forums that we have out here. And if you haven't joined, you should definitely should definitely should. I'm starting to use the uh automation more and more.
 

00:07:42

 
Natasha McDaniel: Um it's been tricky for me. I've been in discussions with Mark and uh just trying to do some learning on my own as well. But um we can all definitely learn from one another and u build some really great relationships in the process.
Mighty Mike Reid: I appreciate that, Natasha. And I always appreciate your posts. While I see hints of AI, I know that it's your heart that's coming out. Okay. I feel it. I know. I when I see your posts, I'm like, she's got it. She knows what's up. Thank you. All right. Welcome. Uh, now we have Miss Sandra doing deals. How you doing?
Sandra Kimbrough: Hi, good morning everyone. So, I'm Sandra Kimbro. I'm in Texas. Um, I've been process serving since 2018. I'm also a licensed private investigator as well in Texas. U, my company is uh, Swan Legal Services LLC.
Mighty Mike Reid: And I'm going to see you soon in Texas here in week week and a half.
 

00:08:41

 
Sandra Kimbrough: Exactly. Looking forward to You're welcome.
Mighty Mike Reid: Yeah, that's exciting. It's exciting. And uh Okay, I don't want to get off track here, but welcome. Thank you, Sandra. Thanks for coming. And we have Miss Adele with Rhino Justice.
Rhino Justice: Hey guys, uh this is Adele with Rhino Justice. Um I'm out here in Houston area today. I'm also serving the Galveston area. Anybody that needs service, go ahead and hit me up at 28181 Rhino.
Mighty Mike Reid: One rhino. That's cool.
Rhino Justice: And I will miss you this um I won't be going to the the convention, Mike, but next year I'm planning on it.
Mighty Mike Reid: No, no, no, no, no, no, no, no, no. You have to go. You're You're like literally two minutes away. Well, we'll talk after. We'll talk after. You're You have to go.
Rhino Justice: Okay.
Mighty Mike Reid: All right, Mandy. Miss Mandy, it's so good to see you.
 

00:09:30

 
Mighty Mike Reid: I We've been, you know, I've been looking at your chats. I know. I was like, eiling. So, I want to get with you on that uh with the e- filing stuff. We can actually get into how I got started in e- filing a little bit later, too, and how you guys can uh h supplement your process serving income by doing e- filing. It's a wonderful, wonderful thing. It's a no-brainer, too. But where are you from and uh and all the good stuff?
Mandi Rodriguez: Hi, I'm Mandy. I am from Plasterville, California, which is just east of Sacramento. And I own a Better Process LLC, which I bought a year ago in May. So, I'm still new and every day is still something new for sure. But, um, it's been a fun year. I found you guys right when I started. So, that was a blessing for sure. And I'm just not around a lot because I'm so dang busy.
 

00:10:27

 
Mandi Rodriguez: So for me, yeah, it is
Mighty Mike Reid: Yeah. Poor you. Yeah. Yeah. That's a good problem to have, right? Yeah. So, you're you you've been It's interesting. A lot of people, see, I'm in the business world and a lot of people don't understand what it means to buy a business necessarily. Like, is it even possible? Like, I have to have millions of dollars to buy a business. You can actually buy. A lot of people want to retire, especially process servers, they have no plan for retirement. They're just serving and they make good money because they're serving all the time and they and because they've been in business for a while, they have a lot of a lot of people who know who they are, right? And so they they have good contacts and good um a good business, but it's uh it's like a really good paid job basically.
Mandi Rodriguez: Yeah.
Mighty Mike Reid: And so a lot of times anyway, and so if you can pick up one that has those good contacts and you can give them the systems and operations that I teach, that business can scale dramatically.
 

00:11:26

 
Mighty Mike Reid: you can have uh to the point where not just you Mandy, but just like anybody, you know, you could put put those things into play and get some contracts and before you know it, you've doubled the business in value and and then then you get to other bigger institutions that will are looking at maybe buying your company for a lot more, right? So, welcome, welcome. And I see we have some other people on here, too. If you're a shy Sally, no worries. We'll uh or you're busy cuz you're driving around knocking on doors. We understand. No worries. Okay. Um people are still joining too. We sent out an email to thousands of people. So this is a free meeting today for you. If you want to join, like I said, go to mighty uhprocesserver.com, click on get verified, and you guys can get verified, added to the directory, and access to these mastermind calls. Cool.
 

00:12:17

 
Mighty Mike Reid: Well, let's um let's get into it. So, the mastermind, the idea here is that we bring um between now and next Tuesday, you have an opportunity as you're driving around, as you're thinking about things. I wonder what they would do about this. Not just what I would do because I teach a lot, right? So, sometimes people will get hyperfocused on what I would do. Um, but I'm I have a big I have like a marketing brain. Everything's marketing. That's why you come to me for marketing and sales, right? But there's someone else in the group like Sandra who is a master I'm pointing up here because her camera's here but it's probably over here in front. Uh Sandra is a is like a master organized like person and she's got everything dialed in and she's somebody who probably would be way better to talk to about other operational organizational stuff. I know that. I could just tell that about her.
 

00:13:06

 
Mighty Mike Reid: Like u Jessica I don't know if she's on the call. She's she's like that too. very organized, very methodical. Oh yeah, there. And so thinking about things throughout the week, you come back on the next Tuesday, that's you bring it up now. This would be the opportunity to bring it up. I always like to plug the different things that I'm giving to the community, but since I have, you know, uh a bunch of people on here that maybe aren't members, uh I just say that we can dive into different whatever you guys want to talk about. whatever you want to talk about marketing stuff, the software that I'm developing for like for managing your serves and stuff, which is included for people up until September 1st. Um, if people sign up until September 1st, right? But after that, it's going to be all separated. We have a whole new pricing plan for new people. So, you guys are actually going to be called founding members.
 

00:14:00

 
Mighty Mike Reid: We actually had a whole thing yesterday. We were setting it up. Founding members get all the all the bells and whistles. Um, and we have to do that, right? Because I'm investing tens of thousands of dollars into this software. And so, we have to separate it a little bit. But I appreciate you guys, all of you guys that have supported it from the very beginning. And so, is there anything that anyone is struggling with right now in their business? I see a few people I know I've talked to here inside the community, new people, um, that I'm happy to introduce as well, but what what what's that thing in your business you're struggling with? H I know Mandy I think it's something about e- filing. You want to dive into that or Yeah.
Mandi Rodriguez: Yeah, I do. I need to run into the courthouse real quick. But um yeah, I don't know why I don't like as of July 1, the courts here in my county, they're requiring um I every anyone who's represented by an attorney to eile.
 

00:15:01

 
Mandi Rodriguez: And so all the attorneys that I would normally just go file for them, um they I have to send it to them and they have to efile it. And I'm just like I'm kind of sick of driving and filing for my pro purr. Although today I'm getting some documents. So that's a you know you have to kind of do that physically here still. But uh anyway long story short I'm like I don't even know where I start. And then I had um found a company through um uh process server toolbox that did eiling. So they were like oh yeah it's available in California now. which I've been waiting for. And um the comp I don't understand it. Like it's all like it's like crypto to me. I just it's all I can't quite wrap my head around it. But apparently the company that manages our e- filing for our county um PST doesn't work or the e- filing company that PST uses doesn't work with this company. It's something journal I can't remember.
 

00:16:05

 
Mandi Rodriguez: And apparently they just kind of have e filing on lock down here.
Mighty Mike Reid: Yeah.
Mandi Rodriguez: So I'm like I don't even know where to start or how to put it up. Like I don't know. And I've asked even some of my bigger process uh serving companies that affiliates that I do jobs for like I asked him and he's like oh yeah I can do it for you um 25 bucks a pop. And I'm like dude that's a lot of money. So I don't know. I don't understand how any of it works. I don't understand why this one company has the e filing on lockdown in my county.
Mighty Mike Reid: Okay.
Mandi Rodriguez: So, I just
Mighty Mike Reid: Okay. So, I could I could explain it to you. So, so each of the courts um uh Yeah. So each of the courouses that have uh they have a different technology partner that they've chosen. There's a couple courous that have been doing it for a long time.
 

00:16:59

 
Mighty Mike Reid: Alamita and San Diego they uh one legal actually was one of the first ones to create technology for them and so that's why they still have which is a they're a private company. genius that they did this and they uh you know they connected to them and then uh they partnered with different partners like Tyler Technologies and Journal Technologies. So Tyler and so the thing to know about that is that they all are required to connect a third party uh uh what they're calling EFSPs because you're in California.
Mandi Rodriguez: journal. That's the one. Yeah, that's the one my counties with. Journal. Yep. Sorry.
Mighty Mike Reid: So, an EFSP is somebody who you basically just have a technology partner certify you as an EFSP. So, you could get your own portal and you could start filing and you could file for as little as like three bucks. Okay. Like my portal's 1995. You said this guy was 25. Uh what you could do is connect with company.
 

00:17:51

 
Mandi Rodriguez: for each filing though. for each filing.
Mighty Mike Reid: Yeah. Yeah. Yeah.
Mandi Rodriguez: Okay.
Mighty Mike Reid: Like my my my portal gets Yeah.
Mandi Rodriguez: Well, I don't know. It must Sorry. Go ahead.
Mighty Mike Reid: Yeah. my portal gets hundreds of filings uh a day and it's 1995 like every day like people go to the courthouse website and there's a whole list of e- filing providers that they can choose from and so you that's
Mandi Rodriguez: Yeah.
Mighty Mike Reid: what you want to do is you want to go you want to create your own portal if you're just trying to eile just go to journals go to the journal's website or the courous's website and they'll give you a list of people who are tied into journal for example legal connect is one of them legal connect is one of the platforms firms that do it for like four bucks.
Mandi Rodriguez: Okay.
Mighty Mike Reid: Okay, but then you got to pay legal connects to use their server software and then but then you're able to e file in any of the courts for four bucks.
 

00:18:38

 
Mandi Rodriguez: Got it.
Mighty Mike Reid: So that could be one solution that might be good for you. I don't like legal connect. So I just I tried it and they're they're outdated. They're anyway that's why I'm building my own software because I've tried all of them and I realize that they're all behind the curve. They've all set up stuff that it's old on old technology and they're not even trying to add new stuff. They're like, "We figured out what's making us money. We knew the right people, so we're making good money. Why would we change it?" And I'm like, "Because it's not the most efficient and it's not the most useful for a process server." So, don't get me on a soap box.
Mandi Rodriguez: So, okay.
Mighty Mike Reid: So,
Mandi Rodriguez: So, are you're going with your new um your new software, you're going to have eiling, I'm assuming, and all that stuff. So, I mean, maybe I just tried to start a portal like I don't know how much it cost me to open up a portal, but green filing.
 

00:19:33

 
Mighty Mike Reid: I would recommend you contact Green Filing. Green Filing is pro they're probably the most userfriendly.
Mandi Rodriguez: Okay.
Mighty Mike Reid: I don't know if they're taking on new customers because they were recently purchased by Infotra. Infotra is buying up everything. So, um, they bought one legal, right? They bought serve manager, serve now, and green fine. But if you, but if but that I know that they will set stuff up for anywhere from $3,000 to $10,000 and give you your own white label portal. And believe me, when I first heard that, I didn't want to do it.
Mandi Rodriguez: Yeah.
Mighty Mike Reid: But believe me, all these years later, it has paid off. It has paid off exponentially. So, and it's passive passive income and you could use your own portal without having to get charged your own fee.
Mandi Rodriguez: Okay, got it. Okay.
Mighty Mike Reid: Yeah. Yeah.
Mandi Rodriguez: Okay, I got to run in real quick. I'll be back.
 

00:20:27

 
Mandi Rodriguez: Thank
Mighty Mike Reid: Yeah. Thanks for coming, Mandy. Yeah. Great stuff. Eiling is one of those things that um if you're in Texas that uh I have a Texas portal that I don't recommend you use and yeah, I charge nine bucks, but Texas has a free portal. like they have a free e- filing portal like you know so just use that just use that it's free well I think it's free right Sandra yeah it was free last time I checked
Sandra Kimbrough: It's free. You You have to sign up for your own account.
Rhino Justice: It's true.
Sandra Kimbrough: And they too have changed and updated their platform. So just make sure you're on the the new platform. And it's still kinks and bugs in it. So I don't use it.
Mighty Mike Reid: yeah really you have your Oh, there you go.
Sandra Kimbrough: Nope, I just don't. I just send it back to the client.
Mighty Mike Reid: Yeah. I mean, you could charge for eiling.
 

00:21:23

 
Mighty Mike Reid: Sometimes a premium, they don't want to deal with it. The parillegals, you know, but if you're doing proofs Yeah. I don't know if we want to go down that rabbit hole or not, but I I like e-iling. If it's in California, we have a e-iling portal. So, we just eile every proof that's California proof. Um and uh but but other than that, you want to be very careful because sometimes they they use strategy. The best example I could think of is with uh evictions is that um they don't want to file the proof until they have the default prepared and they want to file the proof with the default on the date of default. What does that mean? They have five days to file an answer. And if they don't file an answer, then that they the plaintiff wins by default. which is pretty cool for the plaintiff, not for the defendant. They don't even get to show up to court.
 

00:22:14

 
Mighty Mike Reid: They just lose. It's kind of crazy. Kind of crazy. But if so, in some cases, they don't. That's one reason why you don't follow the proof. So, you got to understand what your client wants. You don't want to just default file everything. You could do it, but then they're but then it just complicated. They lose the proof. Sometimes the courts lose the proof or they we can't file the pro. They'll reject your default because you didn't file the proof, but you did file the proof. They just didn't see it. It's like, yeah, just follow them together, you know. So, what else we want to talk about? Anybody have a list of things?
Sandra Kimbrough: Awesome.
Mighty Mike Reid: I know it's been a while. How's everybody been, dude?
Rhino Justice: I just want to say I'm applying for my notary. I know that's not process serving, but I did that this week.
 

00:22:58

 
Mighty Mike Reid: It is just it's pro depending on what state you're in. It's essential for process serving. Obviously, you can't notoriize your own proof, but if you have people in your office or people that you send stuff to, you can notoriize their proofs and include that a part of your service offering and just raise your pricing five bucks or whatever, an amount that they won't even notice compared to what it costs to get something notorized. You know, sometimes notary will be like $25. Like my team, uh, they send out stuff all over, right? And one of the things we always ask almost like default now is like you charge extra for notary in California doesn't even require notary but in places where it does require notary that can completely break your like our profit margins are about $50. It's what we run on per job and it's not terrible, but if a notary happens to be 25 bucks and then there's a printing fee, like we're we're underwater, you know, at that point.
 

00:24:00

 
Mighty Mike Reid: So, well, I have a list of things that I could go over, but I don't want it to be all about Mighty Automation. Do you guys want to Do you guys Do you guys want to see Mighty Automation's uh some of the latest Yeah.
Sandra Kimbrough: Uh
Mighty Mike Reid: So, um, where do we start? People calling me, blowing me up. Call my son. He's the trash man. All right, let's see. Marketing. Okay, so I'm going to bring up uh the app development screen here and just show you uh kind of kind of like what's what's coming. This is and I want your feedback, too. This is not me just like, "Oh, look at this fancy bells and whistles." Like, if you guys tell me something that you want, I think you'll start to learn this. By the way, where's Sheila? Yeah, I'm going have to get on to her and be like, "You busy girl or what?"
 

00:24:59

 
Mighty Mike Reid: All right, you guys see my screen? Anybody?
Edj Support Team: Pass Yes,
Sandra Kimbrough: Yes.
Mighty Mike Reid: Someone I pay hourly.
Mark Success Team: Yes, Mike.
Mighty Mike Reid: Thanks. Appreciate you. Okay. So, so this is the going to be the new landing page and you can see um this is just the beginning of it, right? They just like gave a concept and then the just it's still under design. There's a lot of design things, but what we're doing is we're setting it up where it's uh integrated, fully integrated. And we were having a conversation yesterday about um how things should appear. This is all bad. This is all bad right here. So, this is going to kind of be the way it looks. Like, you'll see verified if you guys are verified, but we're creating a new uh a new, for lack of better words, a new um membership level, which is, and they're still working on this, too.
 

00:25:58

 
Mighty Mike Reid: We just started this yesterday, which is just verified somebody who, and I didn't want to do this, right, cuz we had we started at this, and then we've had people all the way up to 57. But this person is someone who's just getting started who just wants to be able to bid on a job to get a job and bid on a job. They won't have access to managing the jobs and um the private community and all this kind of stuff. But if you just want to be listed on the directory and you want this this new verified badge, you can get in and basically you just get above all of the other people because if you notice here, look, if you notice here, there's other people that aren't members. And what we're going to do is we're going to change it where they don't have it's just a grayed out one. It's going to say not verified. But the reason why I'm putting these people on here is because it's part of the growth plan is that people can see them and then um get a quote request because they're the closest person, right?
 

00:26:56

 
Mighty Mike Reid: They're like, man, this person's in the same exact zip code. And then eventually we'll remove all these people and just put them on the back end or whatever uh once we have enough people across the country. But for for our growth phase, we're going to have them on here because we want attorneys to come here first, right? We want attorneys to come here first. But the point is is that at Mighty Premium members will always show up at the very top and uh verified members will show just below them. So, and it'll look more like a little more more like this. So, this is where they're at with the design right now. They're working on it constantly. So, if you go into the portal, it's starting to look more like uh something you could use. You can go create a job. And we're doing something. I took a little bit of inspiration from Proof and a couple other platforms.
 

00:27:44

 
Mighty Mike Reid: The ability to use AI to upload. You upload a document and it's going to automatically fill it out. You could do this right now. The AI is not working yet. We haven't turned that on yet, but that's the plan. So, you upload your documents. you put in it'll fill up fill out all the details and for the court stuff and then you come in and finish filling out this. One of the things I'm excited about is um yeah, that's an error he's fixing we talked about yesterday. So, one of the things I'm excited about though is that it's tied to the directory. So, if you're if you have access to the my jobs because you're Mighty Premium, then you you have access almost like serve manager or some other uh PST or something. This is you can manage all your jobs right here. And anytime you get something from the directory, you can look at your bid invitations, right?
 

00:28:35

 
Mighty Mike Reid: And it'll look like this. People inviting you to bid on a job in a specific zip code. And you'll be able to just bid on it right here from this from your bid screen. What do you guys think so far? Any questions? Things you're looking for like, Michael, where's this at? I want this. got to submit bids. You got your inbox. They're building out the inbox today. The inbox is cool because you'll be able to chat.
Natasha McDaniel: and
Mighty Mike Reid: This is going to be tied to a community. So, if we look at the Figma board, this is our designs. You'll be able to basically everything that's on school is going to be built on this platform. So, you have like a chat feature to be able to chat with servers, chat with clients. You have your notifications that are being built out.
Natasha McDaniel: complete.
Mighty Mike Reid: They're going to drop down notifications.
 

00:29:32

 
Mighty Mike Reid: Let's see.
Natasha McDaniel: s***.
Mighty Mike Reid: And I think I've showed this a couple times, but this is basically when someone This is one of the things Sheila asked for is like basically whenever somebody uploads uh from the from the app, they upload um pictures of the service, then it'll show up in the attempt details like as a preview automatically. And you can just click here and see all the images. You could edit the details.
Natasha McDaniel: Good.
Mighty Mike Reid: you can delete the attempt, right? So, yeah, this is where we're at right now. This is what we're This is what we've been heavily working on. Um trying to get it. And then this is the future. This is the future landing page. So, this is what it's going to look like once it's completely done.
Natasha McDaniel: Okay.
Mighty Mike Reid: You'll see all the Mighty Premium members. You'll see the not verified people. Um also, not verified people, they don't get an email um telling them the details.
 

00:30:26

 
Natasha McDaniel: Ready?
Mighty Mike Reid: they get an email saying uh you received a a bid invitation. When they click on it, it's going to say join now, right? They're going to be like they have to join in order to see the details. So don't think that people that aren't members aren't getting jobs. They're not. They're getting invited to become members. Okay.
Natasha McDaniel: Okay.
Mighty Mike Reid: So, and then uh this is what it'll end up looking like. He's finishing this today. So, I'm pretty excited about this because I think it's once it's all together here. I said by September 1st, that's the goal. By Texas, I want to um be able to highlight this and be able to show people like, hey, you search for yourself, right? Go ahead and search for yourself. So, um I'm just curious. May not it may not work, but um who do we have here? We have uh Sandra, Natasha.
 

00:31:20

 
Mighty Mike Reid: Natasha, what's your um what's your zip code?
Natasha McDaniel: 47302 7302.
Mighty Mike Reid: Four. I was like, I don't know if I've ever heard of four beginning. Okay. So, if somebody searches a zip code, you'll show up. So, because you're verified, too, right? But if somebody wasn't verified, what I'm want to do like in Texas or when we go to the or any conferences we go to, I want them to search their zip code and they're going to see themselves even but it won't say verified, right? And they'll be like, "What? I'm on here already." Like, "Yeah, click it." Like, "Send yourself a quote request." And then that's how I'm going to onboard them, right? So, I'm pretty excited about that. So, they're they're they're updating all of this uh right now. But, you know, our directory is going to stay here. This is our This is the one that's already ranking really well uh for process server directory.
 

00:32:13

 
Mighty Mike Reid: And I like to show this during our meetings. If you search process server directory because I hear a lot of people saying stuff that try are trying to do what I'm doing and or what we're doing and uh and and it's just not true, right?
Sandra Kimbrough: Yeah.
Mighty Mike Reid: So I like to show like we're we're ranking number four. Uh if you if you count how some people are listed twice, you have sponsored people. These guys go away in the evening, which is funny. I normally don't see them. I actually know Ron Rouan. He's pretty cool. Pretty cool, dude. Pi. Um so yeah, it says 6.7. So it's hovering. It was seven. It was eight and seven and so slowly going down. 6.7. It's just getting better and better. More and more clicks. See, 139%. People don't believe me.
 

00:33:03

 
Mighty Mike Reid: this this this website is going to rank and it's not even that crazy. It's going to rank for process server directory like number one. I have no doubt about that by the end of this year. So when that happens and our traffic is like quadruple or even more, right? 10 times the traffic that we are getting um you're going to start getting a lot of quote requests. And so we're we're changing things um pretty dramatically so that to prepare for that and that's what the app's going to do. It's going to allow you to get jobs. Um, it's going to allow you to get jobs right inside your portal and you'll be able to easily bid on them. Someone will like your bid and they'll say, "Cool. Where's the dispatch board?" Oh, they moved it around. Oh, that's cool. So, on the dispatch board, you have uh he hasn't fixed it yet, but you'll be able to look at all the jobs that you have and you'll be able um you'll be able to like create a new attempt,
 

00:33:50

 
Natasha McDaniel: Right.
Mighty Mike Reid: create an affidavit. The affidavit is our next big push. See some of the design stuff they need to fix. Affidavit are our next big push. We're going to build instead of building a bunch of templates, we're going to create a builder that allows you to drag and drop your own. So basically, imagine uploading your own document and then just being able to drag fields into places where you want them, right?
Natasha McDaniel: Sorry.
Mighty Mike Reid: So over here on the side, it says case, it says name, it says whatever, and you can just drag it onto the document. So we could literally have unlimited uh nationwide documents, you know, that's that's the goal.
Natasha McDaniel: That's nice.
Mighty Mike Reid: Getting some feedback here.
Nicole Davis: Do you know when the affidavit part will be done?
Mighty Mike Reid: Um, well, I mean, you can use it right now. It works right now, but it's not uh anywhere close to what we're what we're trying to get to.
 

00:34:53

 
Mighty Mike Reid: But if let's say you do an affidate, I can show you right now. So, if this if this the design we just just recently messed this up because we're changing the designs, but um you can come and you can just sign the pro like it'll pull straight from the document. This c this job doesn't have any details, but let's go to one that does. I go to dispatch bad Sally Thompson. Okay, let's see. Affidavit. Yeah. So, it throws in some details. I target legal services. Yeah, this was target legal. So, we're going to start throwing in real data. My team is starting to use this this week. And so, it's it's throwing in real data. And so basically, you come here and you could fill this out right now. You could put it's just the text is weird right now. I'm going to ask him about that.
 

00:35:41

 
Mighty Mike Reid: But you you could fill it out whatever you want to fill out, right? And you can right now you can sign and save like add this to the affidavit. Yeah. See, that's weird. I think there's something going on here. Yeah, that's what this will be fixed by today. So, what we have it do is that when you hit save, he's also going to move the job number to the bottom here. I told them to move the job number to the bottom. This looks This was finished. I don't know. I think because of the design changes they're making on the website, it's throwing it off a little, but I'm going to have the job number put down here is what I was think. That's the feedback I got from from you guys. Put the job number down here and maybe even make it where there's a checkbox over here for like affidav or notary notary language. And I think it'd be cool if on the left we had all these different fields that you could drag and drop onto a document and place them.
 

00:36:34

 
Mighty Mike Reid: And then over here on the right you have just a bunch of check boxes like cleanly clean but check boxes where you could check the box and it would add a notary or it would add a Texas notary versus a Pennsylvania notary, right? Wouldn't that be cool? It just changes.
Nicole Davis: Okay.
Mighty Mike Reid: I think that would be pretty neat. And then you could you could just add them to your to your your document in real time and say, "Okay, sign and save." Now, if it's a if if you're the dispatch, like the dispatch screen is basically built for like my team or people that send stuff out all over the country, that's really what dispatch is for.
Nicole Davis: Okay.
Mighty Mike Reid: And so you'll be able to send stuff to to a server to sign and manage everything. Uh and they'll be able to sign it inside the platform. So they'll be able like if you sent this to them, they wouldn't be able to edit it.
 

00:37:23

 
Mighty Mike Reid: All they'd be able to do is review and sign or reject. That's what we're building out for the dispatch screen because there's a there's a big problem with compliance. A lot of people will sign proofs for their servers. And I'm sorry pe people will argue till they're blue in the face, but that is uh forgery. Like you can't sign for somebody else. You just can't. And trust me, I know people top tier process serving companies that send out hundreds of thousands of jobs that that will argue with me about this. And I'm like, you I promise you, I'm a not I've been a notary forever. You cannot forge someone else's signature. I don't care if they told you they that you can because you're signing to the truthfulness of a document that they haven't seen with their name. You can't do that. So, this is going to solve that problem. you're going to be able to send it send uh they can do their proof.
 

00:38:17

 
Mighty Mike Reid: They'll have access to completely edit the proof like my team will completely edit the proof for our jobs, right? And then we'll send it for this send it for signature when you hit once you've completed it, you instead of sign and save under the dispatch screen, it'll say send for signature and then boom, they'll send it for signature right here. kind of like uh similar to serve manager, but the difference is is that um you're not saving their signature that you can sign for them. You're you're sending it, they sign it, it automatically comes back to the to to you. And if you're in the my job screen, this is private. This is a conversation we had yesterday. I was trying to tell him, he's like, "Well, no, it's a platform." My developers, they were saying, "No, it's a platform that everyone has access to." And I was like, if somebody brings their client to the my job screen and they add them as a client, this client cannot receive an invitation to create a login and then see that they could post on the bid board, post jobs on the bidboard for servers to bid on.
 

00:39:21

 
Mighty Mike Reid: I was like, this has to be private. And he was he's saying there's some challenges behind it. So until we reach the white label version where we can white label this for for a dis a client dashboard for you which that's the goal right the goal eventually is that when they go to the dispatch screen your clients come to a dispatch screen they don't see this lefth hand side they just see your logo and they see all their jobs and they can look at their they can look at the details of their jobs but we don't we don't at all want them to think that they can like come and hire another server you know because otherwise Why would you have a My Jobs? You wouldn't want My Jobs because you're going to be adding clients in here. And then this is exactly what's going on in other companies that we know about is you'll add your client and that client isn't now invited to create a login on a platform that's owned by another process serving company.
 

00:40:15

 
Mighty Mike Reid: See that that just not ethical, I don't think. And so what I'm trying to what I'm trying to create is something that that's not possible. So, in the meantime, to answer any questions I think you probably will have eventually if you don't now, is that we're going to send an email uh from you, right? So, it'll be a wideleeveled email, which is what we we already do that for many of you guys. It's like hello whatever your domain is, right? And it'll be a status email that gets sent out to them from your from you. And so, they don't log in or anything. and they just get status statuses sent to them directly, which is what a lot of companies do, which a lot of other companies will do that just like sending statuses. The bid board is exciting. Uh, but I'm curious to know how it's going to work because some of the bigger companies are going to use it, I'm sure, and they're going to want to get put in hundreds or thousands of jobs.
 

00:41:10

 
Mighty Mike Reid: And, you know, people will um, this was a concern people had. It's like a race to the bottom, right? you know, putting in $10 serves or whatever. And so I I was thinking about minimums and stuff. Uh, and that might be something that we do, but I was thinking about it with the star system that we're creating, the ability to review people and uh have a have actual reviews where you can actually click on their profile and see how many jobs they've accepted through the system, how much they've been paid, similar to Upwork, how many reviews they have, right? I think that's going to win out. Honestly, I think that's going to win out over over just a cheap price because I my experience when I hire someone that's 20 bucks like Edge when we're looking at a group, where is she at? Are you are you available?
Edj Support Team: life.
Mighty Mike Reid: She does like everything under the sun. Um, so when we're hiring somebody out in the field and we have someone who's uh $240, someone who's $120, and someone who's 20, which one are we hiring?
 

00:42:24

 
Mighty Mike Reid: You know, nothing else.
Edj Support Team: Well, we well we look at the price first of course and we also consider like the mileage like how how far is the server and also the credibility if uh especially if they have website. We look at the rates as well like the that the the reviews.
Mighty Mike Reid: I swear I did not prepare her to say that website. Yes, you all need a website. But what but one of the things like you said is that we look at credibility. If someone says, "I'll do 20 bucks. Just email it to me." and they don't have an email signature, they don't have anything, they or if I could see their reviews are poor, I promise you they're going to get poor reviews if they don't get it served, that's going to win out, right? When you see someone somebody who has five stars and they got 400 reviews or whatever, you're going to choose that person even though they're an extra 50 bucks on top because you know that you're not going to have to send it to again somebody else.
 

00:43:26

 
Mighty Mike Reid: That's the idea. So, uh, yeah. So, I can ramble all day about all the mighty stuff, but the next tab that we're going to create after we finish the document creation is the mighty automation tab. And so, the new uh membership plans are, which I won't go over now. I don't want to make it all about that. But, um, the new membership plan is it's it's a different fee. So, people want who want all those marketing tools is $97 a month. So, um, so until September 1st, it's only 57 and you be you get locked in as a founding member. Uh, Adele, you had something.
Rhino Justice: I was just going to say um like are we going to be able to put in like hundreds of jobs because I know in different uh like PST or serve manager depending on the amount of jobs you do have to pay more. Will you have will you have different tiers like eventually or will it just be the one fee?
 

00:44:24

 
Mighty Mike Reid: No. So for that, so you know, and that makes sense because they have all the data going through and storage and all this, but for me actually the the model is that there's a small fee every time uh the the client pays you through the system. So and it's super small.
Rhino Justice: Okay.
Mighty Mike Reid: Like we tested it. I was like, well, how much is this? Like does it make sense? And the credit card fees plus our fees will be like4 $4.50 on a $100 purchase. So it is a I want you to have volume. Does that make sense? And the client's pay and the client's paying for it, not you.
Rhino Justice: Yeah. Okay.
Mighty Mike Reid: So that and I think that's fair because the client is getting the benefit of this system where they can like find servers literally in the backyard anywhere they want in the country. And so the idea that they could find a server that close who's going to serve it, who's going to be professional, they see the reviews, they're going to have no problem paying through the platform and giving you a great review.
 

00:45:23

 
Mighty Mike Reid: By the way, it's going to be like a marketplace. But it is two different things that we I really kind of rediscovered yesterday that really made me because I was like, "Wow, this definitely has to be separate." So, it's going to be the same but separate. So, um you do have the ability to manage your jobs and everything inside of there. Um, and that's and that's fine, but it's really two different tools that you're getting for the for included for not extra fees because we have the directory which serve now used to have like a whole separate thing, right? And then they had server manage and then they had all this, you name it, right? There's all these different fees, websites, everything. But my goal by uh by the end of this year, well by September uh we're launching uh the mighty enterprise which is I know a lot of you guys already have your websites. You're already website customers but for um for our mighty enterprise customers we haven't decided how much to charge for it like 147 or something.
 

00:46:19

 
Mighty Mike Reid: It' be higher but it'll include website. We do all the marketing for you. We do all the social media posting. We do um everything all included for for that. And so anyone who already has a website with us, we'd do something different for you. Okay? Uh we'd have to because I don't want to, you know, mess that up. But but um the mighty automation tools you get when you're an automation customer when you or if you're a founding member, right, you're already a member, you get access to the automation tools. Um but in the future, it's all going to be one. So when new people come into the community they can ascend up the ladder of like 27 they're verified 57 they're a mighty premium member and they're using all the serve tools where they can like you know manage jobs bid on jobs and 97 they can start doing marketing using all the automation tools themselves 147 they get the website and then we do all the marketing stuff for them which I think is really a cra I think it's a crazy deal 50 bucks we're going to schedule social media post one a day for we, you know, we're going to do all your email marketing, uh, campaigns, um, and, uh, and and that's it for that and
 

00:47:30

 
Mighty Mike Reid: the website hosting and optimization for 147 and then you pay a setup fee for the website. So, that's the that's the goal here by the end of the year. That's that's what we're going for. And I just want to help you guys crush it the best way possible. Um, right now we're building and I told the team yesterday we're negative cash flow negative like you know quite a bit you know but it's okay because the this is this is going to I think it's going to change the industry if for the better.
Rhino Justice: I have a couple I have a couple more questions.
Mighty Mike Reid: Yeah.
Rhino Justice: Um, will the system will you be able to job share like with other servers?
Mighty Mike Reid: Yeah. So basically what you do is you invite them to bid. That's currently that's the way it's set up. I'm open to other ideas, but currently what it is is you create the job in your my job screen and you invite and you invite that server to bid.
 

00:48:15

 
Rhino Justice: Mhm.
Mighty Mike Reid: Let me actually That's a great qu. Let me actually show you that. That's actually one of the features I was most excited about because you can actually if you're inside the portal, you can actually let's say you create a job. Let me actually go new job. If I go down to the service instructions area, it's not fully built out, right? The design is not finished. it. This will probably be finished today actually. Him and I were talking about it yesterday. But if I put in, it's basically based on the zip code. So if I add this as primary, it automatically recommended this zip code, the company, the zip code. What is your zip code, Adele?
Rhino Justice: Oh, 77546.
Mighty Mike Reid: You see that? So you can recommend these are this is um these are recommended. You don't have to use these people. And just to be clear, this is not the dispatch screen where your clients go where you would you know your that's private.
 

00:49:17

 
Mighty Mike Reid: This is not included uh on the dispatch. When somebody only has access to the dispatch uh screen, they and they're a client, let's say, they don't have the access to uh send stuff out to people, only the person that they found on the directory. So that's something we're I'm very co con cognizant of that. Okay. But for you like let's say I create this job. I could quickly just boom I could I could quickly uh I got to set his primary address and I could send an invitation to bid based on your zip code. So I can send this invitation. Then boom, you get you get an invitation. And for you what it looks like is on your from your my jobs you'll be able to click here. For some reason it's not clicking. So, right here, you'll get these invitations to bid. And sometimes they'll have a price where they This is what they're looking for. Uh, that's not what you bid.
 

00:50:13

 
Mighty Mike Reid: You bid whatever you want. You This is going to look a lot different actually. But anyway, you bid what you want, which it looks more like It looks more like things on the bid board. I don't have any active jobs to bid on. You guys got to put some jobs in here. Some play jobs.
Rhino Justice: I was just wondering like if there so there won't be like a way of like say I'm just going to need an example even though I know Sandra does not go ahead and do any like boarding. I'm just saying if I had Sandra and I knew Sandra because Sandra's in Baytown and I'm using always I'm always using Sandra because that's who I want to use. I can't there's not anything that just says like I can send it to her directly without having to go ahead and do like the job bidding and her you know going through that.
Mighty Mike Reid: Yeah, you could you could send it to her directly. She bid invitation and she would accept for a certain for a certain dollar amount and then you would pay her through the system.
 

00:50:59

 
Rhino Justice: Okay.
Mighty Mike Reid: So, this is only when you're sending serves out to someone else.
Rhino Justice: Okay.
Mighty Mike Reid: if you wanted to just create it in the system and send it to her and get paid like once a month from her or something like that, that's something we can we can look at. Um, you know, I especially server to server, especially if you have like bulk clients too that like serve I know with with serve manager and other tools like that, you can do like a monthly billing. So, that's definitely something that we're going to add, but that's not in there yet. Currently, we're tying it all from the directory to the server tools, you know, uh, and the ability to complete the job and communicate all
Rhino Justice: Last question. One Since you said since you said you're not going to do a minimum, do you think that everybody will have the same mindset as I know like this community we are all about what's like should be fair and what service should get be but that's not always the case on a lot of people's mind.
 

00:51:57

 
Rhino Justice: I would say that you know ABC doesn't care you know like they're just bond dollars or you know as many customers they can go ahead and get and I don't think it's about actually getting the serve done correctly.
Mighty Mike Reid: Yeah. Yeah. So, so what happens? Okay. So, let's let's walk down that road, right? So, ABC post 10,000 jobs on there. It's going to happen. It's going to be annoying because it's going to take so much data. They're going to post a bunch of jobs on there. People are going to start bidding on the jobs. Boom. Boom. Boom. Bidding on the jobs. You're saying someone's going to put bid $10 or and where everyone else is bidding 50 or 90, right? Somewhere in there higher, right? The person that bids $10 is not going to be in business for very long. They're just not like I'm pro I promise you there might be one little area in one little nook and cranny in the mountains of nowhere where they're charging not enough and they stay in business because they're the only person.
 

00:52:53

 
Mighty Mike Reid: and uh even though they they're terrible and they have all these bad reviews, they're the only person. So, those are there's some situations like that that will work out, but it won't affect you as a on in a competitive market. People are going to look and see who's providing who has the highest rating. And so, once you hit complete job, once the job is finished and you do the proof of service and you say send for signature, they sign it. it comes back to you immediately and you have to give them a fivestar rating to close out the job or not five star, you have to give them a rating to close out the job. So when you close out every job, you're rating them and based on their rating on every job, their rating is going to show up live. And this is something I was a little worried about because I'm like, I don't want to change it. I don't want to change people's ratings. Uh, you know, and I like the idea of minimum bids.
 

00:53:43

 
Mighty Mike Reid: Uh, but the problem that I run into is in some states like Florida, $15 is actually a pretty solid amount.
Rhino Justice: Doesn't matter if they got 20 jobs and Uber getting paid 50. What would the world look like then?
Mighty Mike Reid: They like they like that. I was just there at a conference and they I was like, "How can you do it?" And then one of the guys was telling me, he goes, "Well, we give our servers, you know, 20 jobs a day for 15 bucks each." And they that's true, but then there's a whole element of them having to do the proof of service. That's what the guy told me. I said, "Why wouldn't they just do their own website, get work directly?" Because I'm all I'm where you're saying. I'm saying, "Let's go get our own work, right?" And he goes, "That's true, but but we have this whole office infrastructure where they can just come in, drop the field sheets with all the data that they've also put into the app, right? But
 

00:54:20

 
Rhino Justice: Yeah.
Mighty Mike Reid: it's just like confirming which jobs they're there." And then they pick up another stack. First, they sign sign.
Rhino Justice: Heat.
Mighty Mike Reid: I used to do this in Chico, right? I had an office where I'd have people come in. you have them sign sign and then these are the four that they're getting paid for that you already know once they sign them you're giving them a check for those serves that's just clean and for local servers that's the best way to well that was the best way of doing it now I would say maybe employees is the better way to do it but especially in California but the but then they get another stack of proofs and they go that whole process right there would take them a whole morning just to do it themselves right like and I used to do it all the time. I would go serve at night for, you know, 6 hours, 7 hours, and then uh basically leave around noon, right? And I would work from when I got home at 9:30, I'd be eating and trying to do proofs until 2 in the morning, you know?
 

00:55:24

 
Rhino Justice: Sounds like me right now.
Mighty Mike Reid: And that's good. That's a stage that you got to just relish. Like relish that stage because the next sta the next stage is you sitting in an office all day just sending serves out to other people trying to make the bills because now all that cash flow you had before is is gone because you're paying all these servers to do it for you. But that's how you're going to scale because now you're working on your business and not so much in your business because you're stuck in the car.
Rhino Justice: in your business.
Mighty Mike Reid: Yeah. When you're stuck in the car, it's hard. And when you're stuck in the car all day, it's good money.
Rhino Justice: Mhm.
Mighty Mike Reid: It's good money, but you got to the next stage is to get in the office and hire people. Maybe not employees, but people to go serve them for you. Make relationships with people who are close by who you'll serve for $30 or whatever.
 

00:56:13

 
Mighty Mike Reid: And they'll also do that or whatever you agree on, but it has to be it has to be a low enough amount that makes sense. That way, if I get a job for I charge, you know, let's say I charge $75, I can send it to my guy for 30 bucks, I'm still making some money, but I didn't have to make that drive.
Rhino Justice: Yeah.
Mighty Mike Reid: And but you do that for him, too. And so, whoever markets the best and gets the most volume is the one that's winning the most in that scenario. I saw some comments here. I see the background on the bidboard is black. We have the option of changing the color lighter color. Uh I don't know. I I don't I don't think that's a good idea. I just I'm just kidding. I'm sure there will be a way to go from dark mode to to light mode. Right now we're doing dark mode because it looks cool.
 

00:57:01

 
Mighty Mike Reid: And uh we are adding some color gradient so it's not so dark, right? But yeah, that's a good question. Some people just like the lighter. Companies agree to bid for minimum ability to post jobs. Companies agree to a bid minimum for ability to post jobs. Companies agree. I'm not sure. What do you mean by that, Marshall? They agree to a minimum bid. So you you there's no agreement like pre-aggreement so far. So far that we haven't set anything like that up. Oh, I answered it earlier. Okay. Yeah. No, the idea that you can um I didn't show a really good example because they both already bid on those two jobs. I had already bid on them. But if you create jobs, right now it's all in beta testing. So you can go in there and just completely mess it up and it's not I'm not going to care.
 

00:57:46

 
Mighty Mike Reid: Like go create create jobs, post jobs, like start using it like and just like do like 10 of them, right? And then because then you'll really get to see what it looks like and you'll get to see how it works and how exciting it's going to be when you're able to to put in jobs and get them done so quick. Like I used to spend hours trying to like uh look at a job and and figure out if if it was all the details were correct or whatever. But when the client puts all the details in on their end and it automatically is in your system and you don't have to do the data entry. Okay, there's so many elements like accounts receivable, right? Trying to get paid money for jobs you've already did. um data entry of jobs that you get because you're excited. You get this big stack of jobs, but now you have a whole day of data entry. No, you need to be able to go out and serve those jobs, right?
 

00:58:42

 
Mighty Mike Reid: You need to get them in your system and serve. So, all of this stuff are things I've learned over the years and the reason why I've created online forms for for getting paid up front and the data gets put into my system right away. That all of that came because I realized I'm like, what am I doing? Like, they're already putting it into their system. Why wouldn't they just put it into my system for me and then it would just be here? And that's what I did with my collection clients. That's what I did with child support divisions. I mean, one point I I did a PowerPoint presentation in front of 30 people from DSS uh what it's called DCSS and they and they had this whole room training room and I'm up here process server teaching them how to do data entry and uh serve manager at the time. And so you can do it like you know and I tell them it's because once you do this uh I normally charge extra for this.
 

00:59:34

 
Mighty Mike Reid: I'm not which I did you know I never charge extra for like client dashboard but um for my time and everything to teach them. I said I normally charge extra but I will actually come to your thing because it's going to save me time and I will actually do all the printing. So it'll save your office printing. they'll save your office from having to call for status because they'll they'll have access to our system on the back end. It's a no-brainer for any of these bigger companies that send out thousands of jobs. So, that that is something that I that I'm aware of that I will we will have a whole the dispatch screen will be built out for that completely. So, you can so your clients can upload jobs in bulk and you can send them out to servers all over and get bids. really you want to build a business that makes you a lot of money, you get contracts, honestly, and those contracts might not pay as much, but you find servers all over the country who will do them for for less money, then you win, right?
 

01:00:34

 
Mighty Mike Reid: And uh for those of you guys that are like, "Well, that's what ABC does." And and that's your own personal issue with marketing. I will help you with marketing. You can get business directly from attorneys. I'm not talking to you Adele directly. I see you laughing like I'm not saying this just to you. Uh what what what was your other uh do you have one more? You had another one, right?
Rhino Justice: No, that was it. It just that's my whole thing is I feel bad like if I was going to pass out a serve to for like 30 bucks. I'm like I wouldn't do that. Why would I go ahead and do that to another server? And that's my that's I think like personally that's what's hard to like think of is why would I do that? Like I would want them to at least make a minimum like say 50 bucks here in Texas. like even 50 bucks I it's hard like you know sometimes when you do have to go four or six times I'm like just wanting to treat them fairly but I know it's business and a lot of times when it's business it's not about being fair but it just hard like it pulls out the pulls out the heartstrings
 

01:01:34

 
Mighty Mike Reid: I think, you know, I've struggled with this before, too. Like, in the junk removal business, we have we hire laborers and uh for $100 cash, I can get a laborer to work for eight hours. Hard labor, like pulling out trash from a house. And I just think to myself sometimes they're so happy to work for it and I'll always give them a bonus because that's how you get you know they leave thinking ah this is a tough job and they thought they're going to get 100 then they get 200 plus I bought them lunch and everything right then they feel good so that that I totally understand where you're coming from but also keep in mind what makes me what helps me un understand this element is that in order for me to get the work to be able to send it to them there's a lot of cost. There's a lot of cost with marketing. There's a lot of cost with the time I've put into prospect to get that customer, right, or whatever.
 

01:02:28

 
Mighty Mike Reid: So, uh, yeah, you want to pay pay a fair wage, but business is all about the margin, the the difference between what you're getting paid and what you're paying and your expenses, what you're paying them, but also what you're paying your VA team. You know, my cost is about, what is it? $4,000 a month just in VA. um to manage all of my stuff. And and you look uncomfortable. She's like, "This is true." So, you know, if you're if you're paying that kind of money, you you need you have a lot of overhead you got to be able to pay for. And so, you can only make more money and less expenses, and that makes your margin go up.
Rhino Justice: Makes sense.
Mighty Mike Reid: This is why real estate's Oh, awesome. Don't get me on a Don't get me on a soap box, but you buy real estate and the value of it goes up and the and what you owe on it goes down and all that in between is margin is your equity.
 

01:03:24

 
Mighty Mike Reid: And that's why I love real estate so much. But cool, cool, cool. So, what other things? I know we're kind of out of time, but uh that's the idea with the masterminds. We get together, we talk about stuff. Um it's been a while, so we get did a little long update on the mighty automation, but those tools are going to be active. Sheila shows up right now. Uh those to those tools are going to be active uh September 1st. You're going to be able to at least upload a job, post jobs, bid on jobs, get paid through the system. That's that's our first goal with the with the app. And then as far as the automation tools, uh you have Mark full-time, you know, full-time. He's paid full-time just to help you use Mighty Automation. So, you can go to mighty a uh mighty processerver.com and click on uh contact and that's a calendar that you can choose a time to meet with him.
 

01:04:18

 
Mighty Mike Reid: Some people are like, I'm supposed to be meeting with you. I'm like, no, I don't. Like, Mark, I might show up to some meetings if he needs help or whatever, but he is paid full-time and he's always learning about Mighty Automation. What is Mighty Automation? Just to really be clear, we've created, we've integrated with Gohigh Level. You can look it up. If you're a mighty premium member, you get this as a bonus for free. And I'm going to we're Mark and I are going to start making videos on how to use it. But that's but because we haven't done that yet is not an excuse not to use it. If you're already a Mighty Premium member, connect with him. You can like we just sent out an email blast today to thousands of people. And uh my new guy JC, he's not on the call, but he's partnered with Mark on the server success team. And basically all they do is use mighty automation and play with the tools.
 

01:05:11

 
Mighty Mike Reid: So they send out bulk emails, send out or schedule your social media posts. Like it's very clean, it's very neat. You can schedule them out. You can use the AI. And just as a disclaimer, there's some extra add-ons that you can pay for that I don't get paid for. you know, uh, GoHigh Level has other tools like their AI agent.
Natasha McDaniel: Yeah.
Mighty Mike Reid: I was researching it yesterday. I really think it's really cool. Um, I'm not going to use it just because I have my own AI agents with Chad's EBT that I've created.
Natasha McDaniel: Good job.
Mighty Mike Reid: But, um, but whatever you use and pay for on that is I don't get anything for that. So, you don't have to you don't have to pay for that unless it's giving you some benefit, okay? because it's a free bonus for you guys for you founding members that have that have joined already before September 1st. So if someone's sitting on the fence, join Mighty Premium $57 because you're getting crazy amount of value that will never be seen again because in the future people are going to pay individually for each of the well as they go up the tiers.
 

01:06:15

 
Mighty Mike Reid: Yeah.
Nicole Davis: I have a question. When it comes to marketing, um, so say for instance, cuz everything we do is like social media stuff.
Mighty Mike Reid: Yeah.
Nicole Davis: We could record everything, but say I'm not good at like cutting up my videos or blocking out faces or license plates or names. Am I able to send you guys the videos I record and then you guys could chop and screw them and make it into like a social media post?
Mighty Mike Reid: So for so for uh for Mighty Premium, we give you all the tools and we teach you how to use them. Like Mark will show you how to use them. Um our done for you uh plan is that we just came out with is 147 a month. And for that we for that we do um do edits. We do daily posts for you. Um website hosting. We kind of do the whole the whole gambit. Do you already have a website with us?
 

01:07:11

 
Nicole Davis: Yes.
Mighty Mike Reid: Yeah. I was going to say noted note noted.
Nicole Davis: Noted by JS.
Mighty Mike Reid: Yeah. Yeah. Yeah. Yeah. Yeah. So in that case we give you some other we'll figure out some other um and you're a premium member.
Nicole Davis: Yes.
Mighty Mike Reid: Yeah. So, if you know, if you have something uh I don't know how often you want to post them, but I do have someone who edits all my stuff and so I could probably get you with her um and you and show you what she does and you could probably do it in in an hour per week. Like seriously, she I use some tools like Opus Pro.
Nicole Davis: Okay.
Mighty Mike Reid: I just we absolutely love Opus because she'll I'll take a long form YouTube video and we'll use like we video is what she uses and she'll clip out the parts we don't want and she'll upload it to YouTube. Then she'll take that whole video, upload it to Opus Pro and Opus will make a bunch of little clips.
 

01:08:03

 
Mighty Mike Reid: Uh and she just schedules them out without even like watching them. And I'm like I think she does. She says she watches them, but I mean Sandra is all over my social media lately. And I'm like, which I don't mind.
Nicole Davis: I've watched them all.
Mighty Mike Reid: She's got Yeah, she's got great stuff to say. So I'm like, great. But then I'm like, I don't know if Sandra's comfortable with this. I'm like thinking about it. I don't know.
Sandra Kimbrough: Bring it.
Mighty Mike Reid: Okay, good.
Nicole Davis: There's a few or there's like one or two that I'm in and I was like, is that my face?
Mighty Mike Reid: Yeah. Yeah.
Nicole Davis: That's why my camera's not on because I'm in a bonnet and I'm like, you're not about to catch me in this bonnet on YouTube.
Mighty Mike Reid: Yeah. And it we don't get the bonnet.
Nicole Davis: No. But next time I will be prepared to be on camera.
 

01:08:38

 
Mighty Mike Reid: Hey, you guys are funny. You're funny. Yeah, but you you you have um you have a good charm like charisma. You have a good charisma about you. If you if you you do these videos, you need some help, we'll we'll help you out.
Nicole Davis: Thank you.
Mighty Mike Reid: Like I was mentioning the other plan because we are trying to do like a done for you because there's a lot of people who are just either serving all the time or they just don't have time to do that stuff. Um we are going to have like a full like full on which is I'm going to try to keep it cheap not cheap but like where a process server could even a new server could afford it like 150 bucks a month like where we do everything and you have your website and you have mighty premium and you have all the stuff you know mighty automation too everything included. So, that's the that's the goal moving forward.
 

01:09:27

 
Mighty Mike Reid: But for all of you guys who already have a you already have a member, like you're already here. Yeah, let's talk. Like, we're not I haven't forgotten you. You do. We appreciate you. So, I got a couple hands, Natasha.
Natasha McDaniel: Hello. I was just going to say um I've been using the Mighty Automation uh the social media thing and I can tell you it has saved me a lot of time, a lot of time. And just putting together the different videos and the different social media memes that I like to get out to the different social media sites that I'm on. And before I was having to adjust this and adjust that and I was just having a lot of trouble. And it has helped. It has That alone has saved me hours upon hours. So, I appreciate everything you're doing, Mike, and your team. Kudos to all of you.
Mighty Mike Reid: Yeah, they're working. Yeah, thank you.
 

01:10:23

 
Natasha McDaniel: Yeah.
Mighty Mike Reid: Yeah, you're what I think you're what you're experiencing what a lot of people will experience when they use the automation stuff is bulking.
Natasha McDaniel: Thank you.
Mighty Mike Reid: So when you when you or no bulking bulking, no batching. So when you batch your work, it's like you sit down, you're like, "All right, I'm gonna schedule all the posts for this week or I'm gonna schedule all the posts for this month." It actually gets done because you because you're taking that time out to do it and then it gets done and then you're like, "Oh yeah, I I I'm about out of post, you know, and so you go back." So I always check in with Netty. She's my video girl and she she's uh she's awesome and she she's like, "Um, sir Mike," she calls me Sir Mike. She go, "Sir, Mike, you are you only have uh videos until September 1st. You know, I need a new video." And so I'll do like a whole hour of short clips.
 

01:11:15

 
Mighty Mike Reid: Sometime some of the ones you see where I'm a little more dressed up, you know, it's one where I sat down and went 60-second, 60-second, 60-second because she ran out of content because we weren't doing masterminds. And so, uh, and then so that supplements for the post, the three posts a day that she has to put put on there. But um for you guys for process serving I think once a day is a solid amount. It's a really solid amount. I mean attorneys that see you three times a day are like are you ever serving you know you know if you are doing a lot of videos I think maybe do them from the car you know that would be the thing to do if you are doing a lot of videos. Uh but yeah thanks for that feedback. Good. Yeah scheduling those out is it's really nice. Um great tool. great tool they have set up with the automation and everything.
 

01:12:03

 
Mighty Mike Reid: And then um did you have something else, Natasha?
Natasha McDaniel: Well, I was going to ask a question earlier on um when you were showing the tools and everything. Um is there a way and I I'm I might not just not be understanding it and because I I'm one who has never use Serve Manager or Pruce or any of the other um softwares and apps that I've you have heard about in all the forums and everything and I've learned a lot. My question is is if I have clients now and the way I'm doing it and I want to streamline it a little better, can I use the process in the automation tool where I can just send them a link and say go here for your for your updates? You know, send them a link and this is where you go to see all your the v the videos, the body cams, the pictures, and my text updates. Can I use it that way or do I still need to do it the way I've been doing, which is I email the client the videos, the photos, and my daily updates.
 

01:13:04

 
Mighty Mike Reid: So, currently the way we've been going is that they'll be able to uh come to the platform and log in and see it. If they came to the platform and hired you through the platform, uh then yeah, they'll get a link to to come and and see the uh see everything. They'll have a dispatch screen and they could see everything. They could log in and see your u um from the dispatch board. They'll be able to see the videos, the pictures, the stuff you uploaded right there. Yeah. The if you have clients that you upload, that's the part we haven't figured out yet. Because what I don't want to do is bring John Law Firm to the platform to see your stuff and then see that it's a marketplace for hiring servers and now you you potentially lose a client. Now, I don't think you'll lose a client like in your area, but maybe you want to keep that client exclusive so that you can send their serves out to other states.
 

01:13:57

 
Mighty Mike Reid: Like we that's not lost on me, right? We do that pretty heavily. People in California will send us stuff to send out to Texas and Florida and all over, right? Um so to answer your question if they hire you through the platform currently right now if they hire you through the platform the way it's starting to be designed is that um then uh they'll see it because they'll get an invite to login create a login and and they'll see your job. They'll open up the job and see all the same stuff that you see. It's the same screen for for the white label version later on when you bring your own customers. That's like a Some of the associations actually have reached out to me, Texas and Florida and a couple others um were curious. Colorado um about having a bid board internally in their association. So, I haven't decided if I want to open it up for that. I mean, maybe they'll they'll create their own.
 

01:14:51

 
Mighty Mike Reid: Um they uh but they didn't want to pay me the amount that it would cost to build it. So, I'm building one myself and it maybe I'll white label it and and they can have it, you know, they can use it and white label it, but we haven't gotten there yet. But that that's definitely something we're going to do. So, even just white labeling a customer dashboard for you. You know, that's going to cost more money because we have to do all the building. But, uh, good question. And so Marshall says, "Would be nice if I can capture my own business and and contracts and maintain my own CRM, but also be able to submit jobs to the bid board uh from cap captive clients and areas outside of my own." Yeah, you you'll pretty much be able to do all of that. The only thing is there will be a fee for white labeling your client dashboard, which will keep it separate. So imagine we were talking about this for a few hours yesterday, me and the developers like walking through someone hires you here, someone hires you there.
 

01:15:53

 
Mighty Mike Reid: So basically the only solution we could come up with was that it's all the way it is now. Like it's a marketplace for serves, right? But if you put your own client on there in your system, you're you're inviting them to your system. It's coming to a white label version of your your of what we have, but just the client dashboard for your company. But that's going to cost money. That's going to cost some I'm basically recreating a portion of our app just for your individual company. And so I haven't figured out how much. But that'll probably be the top tier. 1401 145 a month, you know, and maybe like a setup fee, $1,000 setup fee or something. That's later though. That's if you want to put all your customers in there, have your own white label everything. And it's like you don't even see Mighty Automation. You just log in, you see your own company name, you see all the same apps and tools and everything.
 

01:16:43

 
Mighty Mike Reid: But you're able to add your own customers, invite them to job, you know. So that would actually be pretty cool. Maybe even a higher tier where we have it like where it's you have so many bells and whistles. You're almost like a partner of mine, you know. Natasha.
Natasha McDaniel: That would be cool, Mike. That really would be cool because it would streamline pretty much stuff.
Mighty Mike Reid: Yeah. Keep it the white label part. Is that what you're saying?
Natasha McDaniel: Um, especially for some of us um who don't have a lot of affiliates or anything working for them and you're trying to run your business, work your business and get thing and spend family time too. um you know because family is very important as we all know. So um to streamline everything and just have it easier for the client to click on a link and go uh that'd be definitely something I would be totally interested in just for the time saving alone.
Mighty Mike Reid: Yeah.
 

01:17:32

 
Mighty Mike Reid: Yeah. Yeah. Yeah. Being able to just send stuff out and that's that's something you could do on other platforms too, of course. But my goal is that this is something for especially for our founding members that you guys uh I know Sheila, you came late. Um you guys are founding me. You're a founding member. She says, "I like the idea of whiteboarding thoughts. It
Sheila Williamson: Yay.
Mighty Mike Reid: builds a server's brand." Hey.
Sheila Williamson: It does. I'm there and my son's in the dentist, so I'm trying to like be quiet so I don't bother the dental receptionist. So, I'm here. I'm just listening, get filling in that information. I move into my new place in two weeks, so then I can finally settle in and be back on point.
Mighty Mike Reid: Okay. Well, good. Well, welcome. Yeah. Um, always love your feedback. We've actually changed a lot of the app to uh to what some of the things that you recommended.
 

01:18:24

 
Mighty Mike Reid: So, appreciate you on that. And then uh we have Adele, your hand still up.
Rhino Justice: My ham is only up because I don't know how to put it down while I'm driving.
Mighty Mike Reid: I think I I don't know. No worries. It says remove from the call. No, dude. Okay. So, yeah, white labeling, getting the the stuff to work properly, being able to do your social media. Like, in a perfect world, like, basically, I'm creating what I wish I had when I was serving all day because I would go and serve and then I'm like, I got to check on that one serve that I sent to that one guy that who never answers his phone. I got to try to call him again, you know? And it it's so much time. And then I have, you know, Rapid Legal, First Legal. I'm just dropping names right now. Rapid Legal, First Legal, One Legal, um, On Demand Legal, uh, there's just a whole list of affiliates that would send me work that would owe me money.
 

01:19:31

 
Mighty Mike Reid: And so I'd have to call them. I'd have to say, "Hey, dude." And I say, "Oh, that person doesn't work for us anymore." Okay, Maria. How about Maria? Is she there? Okay. So, I get Maria on the phone. She would say, "Yeah, we're sending you a check." And then I would feel like I had to say, "I'm not doing any work for you anymore until I received the check." And I and I I felt bad for that because they would still send a lot of work, you know, and then but then their payment would always get behind. If their bill was a,000, they'd send 800. They say they only send 800 because these these three didn't have the proper um notoriization or they weren't closed out properly or whatever. This is going to solve every single one of those problems that I remember having. and any of the the ones that you guys bring up in the process, you're going to get paid up front.
 

01:20:16

 
Mighty Mike Reid: You're going to get you're going to be highlighted for the job you actually do. If you do a terrible job, you get one star reviews. I'm sorry. That's what you you they hired you through the system. And there will be like an arbitration process where you can say, "Yeah, he hired me through the system, but you know, he whatever there was some miscommunication about something and we can remove the review."
Mark Success Team: Oops.
Mighty Mike Reid: Okay, there is going to be a process for that, but it's going to be tedious. You're going to have to go through some hoops and they're going to have to go through some hoops if they want to keep the review and then I'll make a decision or maybe the team will maybe we'll have a committee at some point. I don't know. But it is a private company and I don't want to go too crazy with that. Uh I will just remove it at the end of the day, you know, especially if have hundreds of reviews.
 

01:21:01

 
Mighty Mike Reid: Um kind of like Better Business Bureau, they always call and they're like, you know, don't you know, everybody comes here. It's like, "Dude, I know that if I pay you, you'll just remove the reviews because you want to keep me as a customer. Like, let's not play." And they're like, "That's true." I'm like, "Well, then what are we doing here?" Like, "Are you even credible?" So, I don't want to I don't want to just remove them all the time, but but if some but if there is a misunderstanding, you know, and maybe if you get one removed per year, you only get so many removed per year, that could be a thing, too. I don't know. What are your guys' thoughts?
Sandra Kimbrough: Sounds like an idea.
Mighty Mike Reid: Yeah.
Sheila Williamson: It sounds like it's very time consuming. It's something that we did at proof and it t it takes a lot of time to go through and review the notes that are left regarding the service and what happened and make a determination whether like they should
 

01:21:56

 
Mighty Mike Reid: Yeah.
Sheila Williamson: be removed or taken down on jobs or suspended temporarily. And I will tell you that was part of my role and I hated it. I got to the point where I would have to tell the team, "Quit emailing me and slacking me. Just add a task on the job and I will get to it when I can get to it." So, I'm going to tell you, I think you're going to need a team of people to review it.
Mighty Mike Reid: Yeah. Yeah.
Sheila Williamson: So, No, this was everything done in house at proof.
Mighty Mike Reid: My uh I don't know. Did you have VAS back then?
Sheila Williamson: This is me.
Mighty Mike Reid: So I am a huge I always tell my team like people don't know the power of VAS until they use them like uh at scale you know like if I could have a hundred VAS I would like they're just they're especially in the Philippines because they speak English like like pretty good English like I don't even notice my team's any issues with it anymore there's an accent right but the the competency level um is usually really really really high.
 

01:23:02

 
Mighty Mike Reid: Like if you if you not everybody works out we've had to let some people go but um saying anything curse words also the the AI the system can remove a lot of it too but if but if um they review the ones that the that the system allows and they see that one's good they can upvote them. you have like a upvote system where people can upvote a review like this was actually a really helpful review and it's going to go to the top and then you just have the best review sitting at the top of someone's profile. You know, I think I think we we all know where we are technological technology wise. We all know we have Elon Musk, right? We have say, you know, we have the AI. We literally can see each other through a screen here in my here in my room. I can see all like and some of you are all over the country like technology-wise there is no excuse for the for the level of technology that we have when it comes to server software.
 

01:24:04

 
Mighty Mike Reid: So, we're we're going to fix that problem. And it's not going to be easy, but I appreciate your guys' feedback and help. And um and as founding members, you know, whatever you're locked in, I know some of you guys started in the beginning, you get all of it all the way through mighty automation. And the mighty automation tool is actually going to be built on our app, too. Right now, currently, it's separate because it's through GoHigh Level's white level program, and there's a couple other AIs that are built in, but we but we're going to put it on our platform. We're actually going to rebuild everything on our platform. So, we have full control and full um customization of it so that you'll be able to schedule your social media post still. You'll be able to send out email blast, but it'll be simple. We don't need a thousand links on the site. We just need to sit down once a week, do our social media scheduling, uh create our blog post, uh you know, from our scope.
 

01:24:55

 
Mighty Mike Reid: Maybe it's all topic based for that week and your blog post is what you did all your social media posts about for seven days leading them back to the link back to your one article that you wrote for that week. And then you send out that article to your to all your customers. And that model just doing that every single week will keep you and you only do it for one hour on Monday, but you schedule it to go out on Thursday. By the way, I have you scheduled the email to go out on Thursday, but you schedule your social post seven days or maybe you have a 14-day, right? And you do one post for those 14 days. So now you have 14 posts that you're going to create. So whatever it is, we're schedule we're gearing up to do that for people for our enterprise plan. And I'm actually excited about it because marketing is the thing that I love, you know. Do you guys have questions about uh marketing or um I know there's some techy stuff that people get caught up on, but like and Mark is available.
 

01:25:51

 
Mighty Mike Reid: You can schedule one-on-one with him uh to get stuff dialed in if you have questions. But does anybody have anything now that they're struggling with? You got your social stuff dialed in? You got all your Go ahead, Sheila.
Sheila Williamson: No, I think I'm stuff.
Mighty Mike Reid: Am I Am I freezing up? Oh, I am freezing up.
Edj Support Team: Oh no.
Sheila Williamson: or no, I was saying I just think I'm scared to do the social media stuff.
Edj Support Team: I think uh she cut off for a moment.
Mark Success Team: No, I think it's a sh
Edj Support Team: Yeah.
Mighty Mike Reid: Um, what were you saying, Sheila?
Sheila Williamson: Like that is not my area of expertise at all. Like at all at all.
Mighty Mike Reid: So you know that you can you know that you can post you know you don't have to post videos you can post you can post images you can even use AI images you can post images with text you
Sheila Williamson: Like I'm like what would I even write about, talk about, record?
 

01:26:44

 
Sheila Williamson: What am I recording? Like no.
Mighty Mike Reid: know some of the smartest people I know they don't watch any YouTube or anything I'm like how do you do it and they're like they just sit down and read in Yeah, just read all the time. Read blog articles online and stuff. I'm like, doesn't it hurt your eyes to stare at the screen like that? But hey, here I am screen staring at the screen all the time. But that's what they do. They just love to read. And and my son, he's just started listening to audiobooks and he was saying he actually sold me on audio on uh on books. He said he goes, "Dad, you watch a movie. It's a 2-hour movie and it's good and stuff, but when you and you get their a third person view of this what this person's going through, but when you but when you listen to an audio book or you listen to the book, it actually talks about he felt the breeze on his skin.
 

01:27:43

 
Mighty Mike Reid: He he he remembered his he what's in his head is so much more detailed or her head or romance of the whole story too, right? You know, all of it is so much more engaging and a and a and it could make it like a 12-hour movie if you if you put turned a book into a movie, you know, and it would be awesome, too. You'd be you'd be like stuck on it because as humans, we relate to all these details. We'd actually be excited about it. So I guess Sheila, what you have to do is come up with your avatar and think about uh this what they call it in the marketing world, your ideal customer and just create content for them. What what what are they eager to hear about?
Sheila Williamson: Excellent. Yeah.
Mighty Mike Reid: You know, it could and also relates to what you do. That's the hardest thing. So you say like court court filing has been my courts have been my favorite thing because it's like the court's closed by the way.
 

01:28:41

 
Mighty Mike Reid: The court's closed this weekend by the way. cuz you know my one 123 you can probably tell is like super corporate branded like super clean.
Sheila Williamson: Let me get into it.
Mighty Mike Reid: I try to keep everything very um clean cuz that's what attorneys they they don't want r they're all about anti-risk and and figuring out how to be uh not liable for whatever right and so and competent and not um yeah so anyway so you create things that that they could share. That's the idea. If you could share something with with if you think an attorney or a parallegal would share this, most likely parillegals. What I think would be really smart is to interview if you're comfortable like on video is to interview the all of your potential customers that you really want to do business with. And if you have a third item, so there's you, they're an attorney, you're a process server, and then you live in the same town. Okay. What other things do you have in common with those attorneys?
 

01:29:47

 
Mighty Mike Reid: What ideas do you guys have? You have an attorney, you have you. You all live in the same town. What else do you have in common? There's actually quite a bit. Homelessness problems, crime, like they deal with it. They're a community member, right? Um, helping veterans. It's one of my favorites.
Sheila Williamson: Yeah, I live by the military base, so one of our biggest things is getting services on base.
Mighty Mike Reid: Helping Oh, so on base services.
Sheila Williamson: It's a pain or just the military in general.
Mighty Mike Reid: Okay. So, do they do they allow private couriers?
Sheila Williamson: We've got three different bases near us. So, all of them. They allow you to go to the gate and they'll call them up. Um, my father's in the service, so I'm on base all the time. So, if you've already got access and up here in Washington, you can apply to become a like a contractor to have access.
 

01:30:50

 
Sheila Williamson: So, but you have to have your PI. And I'm not there yet. So, yeah.
Mighty Mike Reid: Oh, okay. So, yeah. So, so doing that and or even getting contracted underneath another PI is helpful. Um, I think the most important thing is is like taking action because we because I'm a I'm an idea person, but I've realized that the only way I get a return on anything is if I execute. So an ideas is you know it's nice but execution they say that what they say ideas are idolized and execution is woripped like those people that we know I don't like the word worship when it doesn't come to religion but but it's true you look at folks like Elon Musk okay set politics aside okay uh I don't comment on that either way. But you you have somebody like Elon Musk, he is the example of ultimate execution. This guy, whatever he puts his mind to, he just does. And yeah, he's on the spectrum.
 

01:31:58

 
Mighty Mike Reid: And you can say, "Oh, that's cuz he's different or whatever." Like, you can temporarily be different. You can do the things that you know you need to do to be successful. And then because you want to have fun and your mind is not a storm like his, you can go have fun. Go start a family. Go on a vacation. Go do all the things. But she's actually done all those things, too. But some people just don't execute and they have excuses for why they don't, you know, don't have an excuse for why you're not taking action. And when we do our client acquisition boot camp, which is coming up next month, um, for those of you guys, I'm going to share my screen. For those of you guys, then we're going to wrap it up here. For those of you guys that are new to the community, um, you can actually, um, inside the community. Let's just go to school school.com.
 

01:32:56

 
Mighty Mike Reid: So, inside the community here, you have a calendar and you see all the events. Uh, actually didn't put this event on the main calendar. Interesting. So, we had uh Texas uh they're doing a game show party that Texas really knows how to do conferences. I got to be on it, but they call it a convention. Yeah. They really know how to do it. They they just have fun. You know, some of these are super fancy conferences and they're just the whole like last three hours on Saturday night is just going you're just clapping the whole time for people that are getting awards for volunteering. And I think that's fine. There's a place for that. But but these guys, they'll do like two maybe 10 minutes of that and then they're just we were doing a Nerf war, you know, or one time we did a a fashion show, you know, where we everybody dressed up different and went across the the stage and people clapped for them and like it was just they just know how to have a good time.
 

01:33:56

 
Mighty Mike Reid: Okay, Florida, too. They're good too. So, Round Table After Dark, that is one of our other free ones. So if you're if you're in this meeting, you're not a mighty premium member, you actually get uh free access to once a month we do the round table after dark, which is similar to this meeting, but we just come and have a good time and just talk about whatever and get to know each other and talk about different tactics and stuff. You got to bring your favorite drink. It's a requirement. Okay. U that one's free. This one here, the client acquisition boot camp, I have it in the free community so you know about it, but it is a premium bonus. It's only for mighty premium members. I'm sorry, but this we are literally we are lit for three hours. We're just going to So, if you click it, it'll take you to the mighty marketing boot camp.
 

01:34:42

 
Mighty Mike Reid: It's a mighty premium. Um, I've changed the brand, too. I forgot to mention that we changed the name of this because we're going to be very marketing focused in building your process serving company. Uh, and then everything process serving related like doing the job of a process server is in here. I have a classroom where I talk about all of this. So, if you're if you don't know, you haven't heard about this, all of these trainings up here are free. You can come take them. It teaches you how to how to do all the things. Okay. Uh and then when it comes to marketing, you've actually learned how to be a process server. You're crushing it. You're doing well. Now, you get to come here and sit inside of Mighty Marketing Community. And um we're we haven't opened up the classroom tab yet, but the classroom tab is going to have all the replays from the client acquisition boot camp.
 

01:35:29

 
Mighty Mike Reid: And just so you know, like the first it's a 3-day event and the the every day from 11 to 2 my time. So this is 1:00 Eastern Standard Time and 10:00 Pacific time. Okay? So 10 it starts in 1 Eastern. And so the idea here is that we're going to every day, the first day, we're going to get into AEO. AEO is the new SEO. So for those of you guys that have had a website for a long time, it does okay. Guess what? Your website is no longer going to rank. your website will get may not be right away, but it will get passed over by websites that understand by companies that understand what I'm going to teach you on day one, which is basically uh if you want to look it up, you can look it up, research it yourself, that's fine. But uh search engine optimization was where you would type something in, it would give you a whole list of results.
 

01:36:26

 
Mighty Mike Reid: Okay? Answer engine optimization is answering questions. And so the way you format, we're going to get into this in detail, but just so you know, this is not just woowoo stuff I'm coming up with. This is a I'm I'm in multiple masterminds that I've paid tens of thousands of dollars to be a part of that have taught me that I've that I'm daily actually now in these meetings with these guys that are
Rhino Justice: Heat. Heat.
Mighty Mike Reid: operating at a high level that are teaching this stuff because they run just Facebook ads all day. hundreds of thousands of dollars a day in Facebook ads that they that they spend. Um, some of the names you've heard of, Alex Hermoszi, um, Brandon Moren, um, Russell Brunson, these guys are all the top marketers in the world. I'm in I'm in Zoom meetings with them. Okay? So, what I'm teaching you here is like for a mighty premium member for free. Okay? So, I'm taking what I'm learning that I've paid a bunch of money for and I'm teaching it to you basically for free as a bonus for being a mighty premium member.
 

01:37:26

 
Mighty Mike Reid: And so that's day one. Day one, we're going to make sure your website's dialed in. You're going to learn all the tools. I'm going to show you some of the automation ways to do this. If you're already a website customer, then we have tools that were we've added to our website builder to allow you to to manage that. The answer engine SEO, it's called AEO now. So, CAB CAB 2, the second day is going to be we're going to get into all of your social media and how to um if you haven't scheduled it yet, you're going to show you that basic stuff, how to schedule it, how to come up with content that works for you and your ability to share because some people don't like to share. And then on day three, we're going to probably at the end of day two, we'll get started with rate sheets as well because it's kind of in that same realm of using Canva and stuff. And then on day three, we're going to dive all into um be the backup.
 

01:38:19

 
Mighty Mike Reid: Now, it's not just going to be the be the backup. We're actually going to go through what's called a pipeline. Do I have it pulled up here, Mark? Uh let's see. Yeah. See, this brightness just kills me.
Mark Success Team: Where am I?
Mighty Mike Reid: Uh I'm thinking about the pipelines opportunities tab. So, you have So, you have um Yeah. Yeah. Yeah. You have your community members, people who are in our community were reaching out. This is a pipeline. You can create pipelines. So, I'm not going to go into it too much. I I could if I wasn't stopped here, but you have our founding members, you have our school members. So, you can create opportunities. All right. You could say you can create new uh pipelines. Sorry, you can create new pipelines. And so on day three, this is a part of what we're going to do is we're going to use the system going to show you how to create the pipelines if you haven't already.
 

01:39:11

 
Mighty Mike Reid: And you'll have uh you can actually assign entire groups of your list to pipelines and then you can move them through from from making the call. All right, these are labeled differently, right? Making the call, you sent the email, and then you're following up with them to get them to um to get them to uh send you a job basically. And we're going to go through that process. And a lot of it is just picking up the phone. But if you have the system set up properly, it makes it so much easier. Like you can actually click on a contact and send them an email in probably like 5 seconds with a template that has your rate sheet attached. It just removes all the excuses you might have. Uh we all have them, right? I'm not just saying me like just so on this day actually this is cancelled for that day it delete. Yeah because we're doing the client acquisition boot camp.
 

01:40:11

 
Mighty Mike Reid: So yeah cool. You guys have any questions about any of that or is it all sound good? You guys excited about doing the client acquisition boot camp? Am I going to show up by myself?
Rhino Justice: What's the date?
Mighty Mike Reid: I actually want to call. Actually, in the past, I've called your area, but and I will do some of that if you guys want.
Sheila Williamson: It's
Mighty Mike Reid: I'm happy to do that. Um, but the goal is that you develop the habit of doing it yourself.
Rhino Justice: Heat.
Mighty Mike Reid: And some people are doing it, they're having a hard time with it. And a lot of it I'm I'm just going to tell you because I've done this in the real estate world. It's very s There's nothing different in the real estate world. It's a volume game. You call as many people as you can. You have everything set up first. I let me let me preface that.
 

01:40:59

 
Mighty Mike Reid: If you don't have everything set up, then what's going to happen is there's going to be people that look you up that think about hiring you because these are professionals, right?
Rhino Justice: Heat.
Mighty Mike Reid: They're going to look you up thinking about hiring you. They're going to see you don't have a website or they're going to see you have a really crappy website. And then they're going to see your email signature line. Do you have an email signature line? Does it have a logo? Is your branding consistent through every like all of this matters. I promise you it matters. You may not think it does. It doesn't matter for that one job you're going to get, but to build a business, it's the only thing that matters really. And other than you taking action, uh Adele, what?
Rhino Justice: What's the dates on Oh, what's what are the dates for the new for the acquisition?
Mighty Mike Reid: Oh, let me see. Uh it's uh the new dates, official dates are September 16th, 17th, and 18th.
 

01:41:52

 
Mighty Mike Reid: So, it's Tuesday, Wednesday, Thursday.
Rhino Justice: Okay.
Mighty Mike Reid: Yeah. and it's on the calendar in the mighty marketing calendar which used to be Mighty Premium for those of you guys that are just just tuning in. So, Mighty Process Server is a free community.
Rhino Justice: Okay. Thank you.
Mighty Mike Reid: So, if you're new to this, just know that you have full access to to to a lot of the stuff I already teach inside that community. I've taken away some of the stuff because it's outdated or it mentions uh software that I don't use, I don't promote, right? So, if you're wondering why things change, that's why. Because things are changing constantly. And once we're done with our app, obviously, we're not going to promote a bunch of other apps. We're going to promote our app that I spent tens of thousands of dollars on, right? But hopefully, it's what you guys want. That's why I do these meetings. That's why uh a part of the meetings I do, I show you what we're building so you can tell me like, "I hate it. I
 

01:42:48

 
Mighty Mike Reid: want to hear it. If you hate it, I want to hear it. And I want to know why." Like the white the white background thing. I knew someone was going to want that. I knew someone was going to want a white background. I told my developer, he goes, "Um, Michael, this is not a problem. We can do this later." And I was like, "Okay, great." He we can set it up for you later. So, that's what we're going to do. What's wrong, Edge? What's wrong, Edge? Hey, Ed, you know you're not going to give any of us CO. You know that, right?
Edj Support Team: Night.
Mighty Mike Reid: You're not going to give any of us CO. We're safe.
Edj Support Team: No, that's why I'm wearing face masks.
Mighty Mike Reid: That's why. Okay. Okay.
Rhino Justice: That is hilarious.
Mighty Mike Reid: Okay. I think we're safe.
 

01:43:36

 
Edj Support Team: All set. Sorry.
Mighty Mike Reid: No, I know you got your baby there and stuff. So, all right, guys. Well, if you don't have anything else, thank you for coming. Um, well, does anyone have anything else? questions, comments, five star reviews. No, I'm thinking about doing some swag. Do you guys think I should do these pins? Look at that pin.
Sandra Kimbrough: the light. Yeah, the night.
Mighty Mike Reid: This was the Colorado Conference did these and uh and it has a little like a magnet thing, but it's actually also a roller pin, so it's like kind of fancy.
Sandra Kimbrough: Yes.
Mighty Mike Reid: and the Colorado Conference gave them out. I'm like, "These are fancy pens to give to everybody." But I was We do We do pens. Mighty Mighty Website Builder does pens, but they're um they're just silly pens with like the hair, the the orange guy with the hair. But I think what we're going to do is uh something like this would be cool because when you're out serving like like look at this.
 

01:44:39

 
Mighty Mike Reid: You have a pin.
Sandra Kimbrough: Yeah.
Mighty Mike Reid: It's a It's a pin.
Sandra Kimbrough: You're like Mhm.
Mighty Mike Reid: So, when you're out there and you're out there in the dark and you're like, which you shouldn't be too much, maybe a little bit, especially in the winter, but you're out here going trying to write down someone's name. This, look at that. That's so cool. Yeah. Anyway, I was nerding out on this yesterday. I didn't even know it did that. So cool, guys. Well, thank you so much. It's great to see all of your faces again and catch up with you except for Nicole and uh couldn't didn't see your face, but that's okay. And I know we got We missed the bonnet.
Nicole Davis: You'll see next time.
Mighty Mike Reid: And uh and we got Marshall uh Process and Battlefield and some others on here too. Welcome guys to the community. I know some of you guys are new. Some of you guys are new website customers. We're we're building uh doing a great job. Teams already gotten started on these and uh thank you so much. Appreciate you guys. Take care. Be safe. And as always, live mighty. Let's see it. Boom. Dang, Sheila. Dang, Sheila. Dang, Sandra. Okay. Boom. Yeah, you will see that on social media. No, I'm just kidding. All right. Thank you guys. See you. See you next week. Next Tuesday. Oh, yeah. You can't just leave the call. My bad. I'm always I'm always a noob about this. Stop recording because Zoom you could just like stop, but here you gota.